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Main	
  Stage,	
  November	
  3,	
  2011	
  
HERD
Less is more
Mark Earls, HERD Consultancy
A	
  Presenta*on	
  from	
  the	
  Fes*val	
  of	
  NewMR	
  Main	
  Stage	
  –	
  
November	
  3,	
  2011	
  
HERD	

Less is more	

	

	

Source: Clark Little	

Mark Earls AKA @herdmeister	

Festival of New MR November 2011 	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
q. are your markets shaped by
independent or social choice?	

...by what goes on between their
ears or between them?	

Mark Earls, HERD Consultancy, UK

Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)"
...it s self-evident that 	

behaviour is shaped 	

by what goes on 	

between our ears 	

Phil Barden, debate in Contagious	

Mark Earls, HERD Consultancy, UK

Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)"
a map built on
data patterns	

social learning	

awfully nice chaps	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
the missing piece of the jigsaw	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
77
less = more
market-level patterns reveal what
lies beneath (not vice-versa)	

traditional research
insight here	

we start	

here	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
9
...Independent Choice?	

I discover and buy a product independently of my peers. Its
superiority to other options and what I m already using is
immediately clear. 	

...Copying others?	

I discover and buy a product through my peers.The product
may not be clearly superior. Its social value may be greater.	

is your market shaped by...	

or	

9
Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
1010
	

short-tail distribution	

 long-tail distribution	

Very few items account for 	

most of the market volume	

Large number of items have
decent share of market volume	

compare and contrast	

Independent	

 Copying	

Conversely, few	

have a very low share	

 Many items in tail 	

with small share	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
11
a very simple way to plot markets	

rapid turnover of popularity
short-tail distribution
Independent	

long-tail distribution	

short-tail distribution	

Copying	

Popular music downloads	

Spirits	

Charitable giving	

Deodorants	

Car Insurance	

11
Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
12
rapid turnover of popularity
short-tail distribution
Independent	

long-tail distribution	

short-tail distribution	

Copying	

Popular music 	

downloads	

Charitable giving	

Car Insurance	

Spirits	

Deodorants	

12
a very simple way to plot markets	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
13
Copying	

Experts	

Copying 	

Peers	

Guesswork	

Considered 	

choice	

Independent	

Adapted from Bentley Earls O Brien
I ll have what she s having MIT Press 2011
Few choices	

Many
choices	

Copying
14
Few choices
Many choices
CopyingIndependent
31
popular music 	

downloads	

charitable giving	

auto Insurance	

deodorants	

Considered 	

choice
15
Few choices
Many choices
CopyingIndependent
31
plotting multiple 	

markets/regions
16
Few choices
Many choices
CopyingIndependent
31
Copying	

Experts	

Copying 	

Peers	

Considered 	

choice	

Guesswork	

what KIND of thing 	

are you dealing with?
17
. . . In that Empire, the Art of Cartography attained such Perfection 	

that the map of a single Province occupied the entirety of a City, and 	

the map of the Empire, the entirety of a Province. 	

	

In time, those Unconscionable Maps no longer satisfied, and the 	

Cartographers Guilds struck a Map of the Empire whose size was that 	

of the Empire, and which coincided point for point with it. 	

	

The following Generations, who were not so fond of the Study of 	

Cartography as their Forebears had been, saw that that vast Map was 	

Useless, and not without some Pitilessness was it, that they delivered it 	

up to the Inclemencies of Sun and Winters. In the Deserts of the West, 	

still today, there are Tattered Ruins of that Map, inhabited by Animals 	

and Beggars; in all the Land there is no other Relic of the Disciplines of 	

Geography 	

	

On Exactitude in Science [JL Borges]	

	

Source: Pedro Meyer	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
18
Few choices
Many choices
CopyingIndependent
31 18
Yes*	

Maybe	

No	

No	

where is traditional 	

research 	

appropriate?
less really is more	

Source: Clark Little
20
§
31Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
Q & A
Mark Earls	

HERD Consultancy	

Ray Poynter
Vision Critical	

Mark Earls, HERD Consultancy, UK
Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
Main	
  Stage,	
  November	
  3,	
  2011	
  
HERD
Less is more
Mark Earls, HERD Consultancy
A	
  Presenta*on	
  from	
  the	
  Fes*val	
  of	
  NewMR	
  Main	
  Stage	
  –	
  
November	
  3,	
  2011	
  

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Understanding Markets Through Social Learning and Independent Choice

  • 1. Main  Stage,  November  3,  2011   HERD Less is more Mark Earls, HERD Consultancy A  Presenta*on  from  the  Fes*val  of  NewMR  Main  Stage  –   November  3,  2011  
  • 2. HERD Less is more Source: Clark Little Mark Earls AKA @herdmeister Festival of New MR November 2011 Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 3. q. are your markets shaped by independent or social choice? ...by what goes on between their ears or between them? Mark Earls, HERD Consultancy, UK
 Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)"
  • 4. ...it s self-evident that behaviour is shaped by what goes on between our ears Phil Barden, debate in Contagious Mark Earls, HERD Consultancy, UK
 Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)"
  • 5. a map built on data patterns social learning awfully nice chaps Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 6. the missing piece of the jigsaw Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 8. market-level patterns reveal what lies beneath (not vice-versa) traditional research insight here we start here Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 9. 9 ...Independent Choice? I discover and buy a product independently of my peers. Its superiority to other options and what I m already using is immediately clear. ...Copying others? I discover and buy a product through my peers.The product may not be clearly superior. Its social value may be greater. is your market shaped by... or 9 Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 10. 1010 short-tail distribution long-tail distribution Very few items account for most of the market volume Large number of items have decent share of market volume compare and contrast Independent Copying Conversely, few have a very low share Many items in tail with small share Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 11. 11 a very simple way to plot markets rapid turnover of popularity short-tail distribution Independent long-tail distribution short-tail distribution Copying Popular music downloads Spirits Charitable giving Deodorants Car Insurance 11 Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 12. 12 rapid turnover of popularity short-tail distribution Independent long-tail distribution short-tail distribution Copying Popular music downloads Charitable giving Car Insurance Spirits Deodorants 12 a very simple way to plot markets Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 13. 13 Copying Experts Copying Peers Guesswork Considered choice Independent Adapted from Bentley Earls O Brien I ll have what she s having MIT Press 2011 Few choices Many choices Copying
  • 14. 14 Few choices Many choices CopyingIndependent 31 popular music downloads charitable giving auto Insurance deodorants Considered choice
  • 16. 16 Few choices Many choices CopyingIndependent 31 Copying Experts Copying Peers Considered choice Guesswork what KIND of thing are you dealing with?
  • 17. 17 . . . In that Empire, the Art of Cartography attained such Perfection that the map of a single Province occupied the entirety of a City, and the map of the Empire, the entirety of a Province. In time, those Unconscionable Maps no longer satisfied, and the Cartographers Guilds struck a Map of the Empire whose size was that of the Empire, and which coincided point for point with it. The following Generations, who were not so fond of the Study of Cartography as their Forebears had been, saw that that vast Map was Useless, and not without some Pitilessness was it, that they delivered it up to the Inclemencies of Sun and Winters. In the Deserts of the West, still today, there are Tattered Ruins of that Map, inhabited by Animals and Beggars; in all the Land there is no other Relic of the Disciplines of Geography On Exactitude in Science [JL Borges] Source: Pedro Meyer Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 18. 18 Few choices Many choices CopyingIndependent 31 18 Yes* Maybe No No where is traditional research appropriate?
  • 19. less really is more Source: Clark Little
  • 20. 20 § 31Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 21. Q & A Mark Earls HERD Consultancy Ray Poynter Vision Critical Mark Earls, HERD Consultancy, UK Festival of NewMR 2011 - Session 4 Schedule: 10:30am – 12:30pm (GMT)
  • 22. Main  Stage,  November  3,  2011   HERD Less is more Mark Earls, HERD Consultancy A  Presenta*on  from  the  Fes*val  of  NewMR  Main  Stage  –   November  3,  2011