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CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS!                                                       FEBRUARY 7, 2010

    CTUPA.ORG




NEWSLETTER
Our February Meeting                                                                         2010 Membership
    Three Topics - Three Speakers                                                            Drive Continues!
                                                                                           We need you to join us, renew
    ā€¢ Usability and Electronic Medical Records                                             your membership, and
    ā€¢ Mobile Device Testing                                                                participate in the excitement.
    ā€¢ Remote Usability Testing Software                                                    Weā€™ve made dues payment as
                                                                                           simple as possible. Just access
                                                                                           the PayPal account oļ¬€ the
                                                                             BLACKBERRY    membership tab on
                                                                               320 X 240
                                                                                           www.ctupa.org - and you can
                                                                Page title

                                                    https://www.url.com/iphone
                                                                                           remit your 2010 dues through
                                                                                           PayPal [$25.00 for professionals
                                                                                           & $10.00 for students]. What
                                                                                           could be easier?

                                                                                           PayPal web site allows you to
                                                                                           use your Visa, Master Card,
                                                                                           Discover or American Express.
                                                                                           Be assured that the transaction
                                                                                           is secure - PayPal has a spotless
                                                                                           reputation for protecting
                                                                                           customer data and employing
                                                                                           the very strongest encryption
The next Chapter meeting will             healthcare costs, yet EMR                        and data transmission
be held on Thursday, February 25,         implementation failure rates remain              technology.
2009 at Open Solutions, in                high. We'll look at how usability plays
Glastonbury, CT (directions on page       into this and review key aspects of a
3). In addition to the regular            usable EMR system.". AJ Siegel of
networking session starting at            Travelers will share techniques and
6:30pm, we will be exploring three        outcomes from usability testing                        Annual Dues
separate topics, by three speakers.       mobile devices - and ļ¬nally, Michael                      Only
Chris Shafer, VP of Product Design        Rawlins of Open Solutions will share


                                                                                                  $25
for MResult, will be sharing "Usability   trends and methods to exploit web-
and Electronic Medical Records"           based remote usability testing tools.
Electronic Medical Records                Prepare yourself for a spirited and
have been identiļ¬ed as a key              informative meeting.
component in controlling rising




!                                                                                                                    PAGE 1
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS!                                           FEBRUARY 7, 2010

MESSAGE FROM THE PRESIDENT
    2009 was a tremendous growth year for CT              Travelers is the interim Vice President. Paul Linton
UPA. Our membership increased by more than 50%            & I are thrilled to have these two gentleman as
We have enjoyed meeting dozens of potential               fellow oļ¬ƒcers. They come with great vision, talent
members who have attended meetings along the way.         and energy. They have both expressed interest in
Our most well attended meeting was when Mad*Pow           running for the new slate of 2010 oļ¬ƒcers.
Design presented. The meeting drew 60 plus people           As we enter March, we will be electing a new
- and yielded several new members last year. This is a  slate of oļ¬ƒcers. I encourage you to consider running
tremendous milestone for our young group - and          for an oļ¬ƒcer slot - because we need the energy and
truly reļ¬‚ects a critical success factor ā€œvolunteers are ideas of our talented and diverse membership. If you
our greatest assetā€.                                    are interested in a role (and need someone to share
    In addition to the countless volunteers that have responsibilities of that role) please do not hesitate to
stepped up to coordinate a meeting (Indira Permalla, contact me. We will be kicking oļ¬€ the election
Pat Bristol, Larry Luckom, Joe Rice, Trina Hare, Ken shortly - I am hoping all of the members participate
Woodhouse, Tamara Rome - just to name a few) - I        in the voting process.
want to recognize the chapter oļ¬ƒcers. Paul Linton           Letā€™s make 2010 a stellar year of networking and
(Treasurer), Herb Wexler (Vice President) and Aneta career growth. Letā€™s leverage our fellow members to
Hall (Secretary) squeezed time out of their busy        become the nations new hotbed of user experience
schedules to guide the program events and               talent. Letā€™s attract great speakers, and continue to
administration in 2009. But truth be told - it seems    deliver compelling program events. Letā€™s partner to
like all of our calendars and increased job             refresh our website and establish a tangible,
responsibilities made it diļ¬ƒcult (downright             unforgettable CT UPA brand. Letā€™s partner with
challenging) to attend meetings and fulļ¬ll leadership other groups (like SNPMI & IIBA) to recruit new
responsibilities. Both Aneta Hall and Herb Wexler       members and increase
resigned their oļ¬ƒcer roles late 2009. They will be      awareness. And ļ¬nally, lets
missed in those roles - however, I am conļ¬dent that attract new sponsors that will
they will continue to play visible roles in the chapter enable us to grow beyond our
for years to come.                                      imaginations. Iā€™m ļ¬red up -
    We are very fortunate to have two extremely           and I truly look forward to
talented individuals step forward to assume these         the challenge!
open oļ¬ƒcer roles. Brandon Marino, BA/Usability
Analyst from Cigna has assumed the role of
Secretary & AJ Siegel, Usability Manager, from

                                                                                     Michael Rawlins
                                                                                     President CT UPA
                                                                                     michael.rawlins@gmail.com




          The 2010 CT UPA Elections
q                                                                                Make your mark in March!



!                                                                                                      PAGE 2
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS!                                 FEBRUARY 7, 2010

Meeting Information & Location:
                                                                              Calendar
Starts at 6:30 Thursday February 25th                             March - Chapter Meeting
                                                                  - Election - Details
                                                                  - Website Survey Results

                                                                  April - Chapter Meeting
                                                                  - Website Mockups
                                                                  - Invited Speaker

                                                                  May - Chapter Meeting
                                                                  - Design Slam!!!

                                                                  June Chapter Meeting
                                                                  Invited Speaker

                                                                  July Meeting
                                                                  Three - 30 minute mini talks




                                                                       Usability Classes
                                                                  March 31st (2 full days)
                                                                  Intro to Usability & Design

                                                                  April 28th (2 full days)
                                                                  Intermediate Usability
Open Solutions, 455 Winding Brook Drive, Glastonbury, CT.
As is our custom, light refreshments will be available at 6:30,   May 7th (2 evenings)
and informal networking will ensue until the meeting              Social Media Business Strategy
commences at 7:00.
                                                                  Instructor: Michael Rawlins
                                                                  See Credit Free Catalog




!                                                                                                PAGE 3
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS!                                       FEBRUARY 7, 2010

THANK YOU TO OUR CORPORATE SPONSORS




           (new 2010 sponsor)                                           Our sincere thanks to our corporate
                                                                        sponsors for their generous support,
                                                                        donations of refreshments and hosting
                                                                        of our program events.



RECAP OF OUR JANUARY CHAPTER MEETING

            ā€œALL ABOUT BRANDā€ - THE DONALDSON GROUP ROCKS!
                 We had the distinct pleasure of hearing Jaye Donaldson (CEO) and Lenore Mohr
             (Interactive Strategist) of the Donaldson Group, discuss the value and importance of brand.
             The discussion was extremely audience driven and interactive. The 32 attendees explored
             very diverse dimensions of brand - asking questions that brought to light why usability
             professionals should understand brand.
    Jaye         Among the content discussed - Jaye shared research metrics about which companies have
             the most recognizable brands. She expertly wove the importance of online brand versus
             traditional oļ¬„ine branding. There were threads of discussions about generational
             diļ¬€erences, brand value/equity and threats to brand.
                 Lenore shared the importance of social networking - as a medium thatā€™s in its early
             evolution and ā€œnot a fad - and not going away...ā€
                 The audience was fully engaged - many have requested they return sometime in 2010 for
             other topics. Our sincere thanks to The Donaldson Group for a great evening and most
Lenore       interesting topic.




!                                                                                                     PAGE 4

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Feb 2010 CT UPA Newsletter

  • 1. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS! FEBRUARY 7, 2010 CTUPA.ORG NEWSLETTER Our February Meeting 2010 Membership Three Topics - Three Speakers Drive Continues! We need you to join us, renew ā€¢ Usability and Electronic Medical Records your membership, and ā€¢ Mobile Device Testing participate in the excitement. ā€¢ Remote Usability Testing Software Weā€™ve made dues payment as simple as possible. Just access the PayPal account oļ¬€ the BLACKBERRY membership tab on 320 X 240 www.ctupa.org - and you can Page title https://www.url.com/iphone remit your 2010 dues through PayPal [$25.00 for professionals & $10.00 for students]. What could be easier? PayPal web site allows you to use your Visa, Master Card, Discover or American Express. Be assured that the transaction is secure - PayPal has a spotless reputation for protecting customer data and employing the very strongest encryption The next Chapter meeting will healthcare costs, yet EMR and data transmission be held on Thursday, February 25, implementation failure rates remain technology. 2009 at Open Solutions, in high. We'll look at how usability plays Glastonbury, CT (directions on page into this and review key aspects of a 3). In addition to the regular usable EMR system.". AJ Siegel of networking session starting at Travelers will share techniques and 6:30pm, we will be exploring three outcomes from usability testing Annual Dues separate topics, by three speakers. mobile devices - and ļ¬nally, Michael Only Chris Shafer, VP of Product Design Rawlins of Open Solutions will share $25 for MResult, will be sharing "Usability trends and methods to exploit web- and Electronic Medical Records" based remote usability testing tools. Electronic Medical Records Prepare yourself for a spirited and have been identiļ¬ed as a key informative meeting. component in controlling rising ! PAGE 1
  • 2. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS! FEBRUARY 7, 2010 MESSAGE FROM THE PRESIDENT 2009 was a tremendous growth year for CT Travelers is the interim Vice President. Paul Linton UPA. Our membership increased by more than 50% & I are thrilled to have these two gentleman as We have enjoyed meeting dozens of potential fellow oļ¬ƒcers. They come with great vision, talent members who have attended meetings along the way. and energy. They have both expressed interest in Our most well attended meeting was when Mad*Pow running for the new slate of 2010 oļ¬ƒcers. Design presented. The meeting drew 60 plus people As we enter March, we will be electing a new - and yielded several new members last year. This is a slate of oļ¬ƒcers. I encourage you to consider running tremendous milestone for our young group - and for an oļ¬ƒcer slot - because we need the energy and truly reļ¬‚ects a critical success factor ā€œvolunteers are ideas of our talented and diverse membership. If you our greatest assetā€. are interested in a role (and need someone to share In addition to the countless volunteers that have responsibilities of that role) please do not hesitate to stepped up to coordinate a meeting (Indira Permalla, contact me. We will be kicking oļ¬€ the election Pat Bristol, Larry Luckom, Joe Rice, Trina Hare, Ken shortly - I am hoping all of the members participate Woodhouse, Tamara Rome - just to name a few) - I in the voting process. want to recognize the chapter oļ¬ƒcers. Paul Linton Letā€™s make 2010 a stellar year of networking and (Treasurer), Herb Wexler (Vice President) and Aneta career growth. Letā€™s leverage our fellow members to Hall (Secretary) squeezed time out of their busy become the nations new hotbed of user experience schedules to guide the program events and talent. Letā€™s attract great speakers, and continue to administration in 2009. But truth be told - it seems deliver compelling program events. Letā€™s partner to like all of our calendars and increased job refresh our website and establish a tangible, responsibilities made it diļ¬ƒcult (downright unforgettable CT UPA brand. Letā€™s partner with challenging) to attend meetings and fulļ¬ll leadership other groups (like SNPMI & IIBA) to recruit new responsibilities. Both Aneta Hall and Herb Wexler members and increase resigned their oļ¬ƒcer roles late 2009. They will be awareness. And ļ¬nally, lets missed in those roles - however, I am conļ¬dent that attract new sponsors that will they will continue to play visible roles in the chapter enable us to grow beyond our for years to come. imaginations. Iā€™m ļ¬red up - We are very fortunate to have two extremely and I truly look forward to talented individuals step forward to assume these the challenge! open oļ¬ƒcer roles. Brandon Marino, BA/Usability Analyst from Cigna has assumed the role of Secretary & AJ Siegel, Usability Manager, from Michael Rawlins President CT UPA michael.rawlins@gmail.com The 2010 CT UPA Elections q Make your mark in March! ! PAGE 2
  • 3. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS! FEBRUARY 7, 2010 Meeting Information & Location: Calendar Starts at 6:30 Thursday February 25th March - Chapter Meeting - Election - Details - Website Survey Results April - Chapter Meeting - Website Mockups - Invited Speaker May - Chapter Meeting - Design Slam!!! June Chapter Meeting Invited Speaker July Meeting Three - 30 minute mini talks Usability Classes March 31st (2 full days) Intro to Usability & Design April 28th (2 full days) Intermediate Usability Open Solutions, 455 Winding Brook Drive, Glastonbury, CT. As is our custom, light refreshments will be available at 6:30, May 7th (2 evenings) and informal networking will ensue until the meeting Social Media Business Strategy commences at 7:00. Instructor: Michael Rawlins See Credit Free Catalog ! PAGE 3
  • 4. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS! FEBRUARY 7, 2010 THANK YOU TO OUR CORPORATE SPONSORS (new 2010 sponsor) Our sincere thanks to our corporate sponsors for their generous support, donations of refreshments and hosting of our program events. RECAP OF OUR JANUARY CHAPTER MEETING ā€œALL ABOUT BRANDā€ - THE DONALDSON GROUP ROCKS! We had the distinct pleasure of hearing Jaye Donaldson (CEO) and Lenore Mohr (Interactive Strategist) of the Donaldson Group, discuss the value and importance of brand. The discussion was extremely audience driven and interactive. The 32 attendees explored very diverse dimensions of brand - asking questions that brought to light why usability professionals should understand brand. Jaye Among the content discussed - Jaye shared research metrics about which companies have the most recognizable brands. She expertly wove the importance of online brand versus traditional oļ¬„ine branding. There were threads of discussions about generational diļ¬€erences, brand value/equity and threats to brand. Lenore shared the importance of social networking - as a medium thatā€™s in its early evolution and ā€œnot a fad - and not going away...ā€ The audience was fully engaged - many have requested they return sometime in 2010 for other topics. Our sincere thanks to The Donaldson Group for a great evening and most Lenore interesting topic. ! PAGE 4