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SENIOR PROFESSIONAL
Banking Operations | Project Management | Marketing | Business Development
A commited and a focused professional with proficiency in running successful method-oriented operations and taking initiatives
for business excellence through process improvement
Industry Preference: BFSI/IT/ITES
P R O F I L E S U M M A R Y
A dynamic professional with over 12 years of experience in:
Banking Operations Project Management Marketing
Business Development Transition Management Stakeholder Management
Process Improvement Team Management Reconciliations
• Excellence in determining / formulating policies & business strategies and providing overall direction for business
growth at branch and regional level; experience in managing stakeholders - US & UK clients, process automation and
project management
• Proficient in planning, directing and facilitating operations at highest level of management; competency in implementing
strategies towards enhancing business volumes and growth
• Capable of establishing long-range objectives and specifying the strategies & actions to achieve them; creating monthly
budget target and breaking the same into a daily action plans; developing plans for boosting business with a view to
penetrate new accounts and expand existing ones
• Strong business acumen with skills to remain on the cutting edge and drive new business for various banking products
• Enterprising leader with a record of contributions that streamlined operations, invigorated businesses, heightened
productivity and enhanced internal controls
• Expertise in translating corporate vision to overcome complex business challenges and deliver on high-impact decisions
• A strategist & implementer with recognized proficiency in spearheading business to accomplish corporate plans and
goals successfully
O R G A N I S A T I O N A L E X P E R I E N C E
Jan’15-till date Leather and You, Delhi NCR as Consultant
Jul’14-Jan’15 Royal Bank of Scotland, Gurgaon as Team Manager-Derivative Pre & Post Settlement Ops
Aug’13-Jun’14 Consultant-Transition & Training / Project Management Office Project: Content Creation & Delivery -
Reputed MNC - US Banking Operations.
Apr’08-Jul’13 with Wipro Technologies, Gr.Noida as Deputy Manager/Business Analyst.
Key Result Areas
• Entrusted with the responsibility of collaborating and communicating with various teams like
HR/Training/Operations/Admin/Technology/Risk & Compliance) before finalizing the transition approach and timelines
• Planning Capacity-work drivers’ model; working with the solutions team to arrive at the transition methodology
upgrading, stabilizing & shifting design the process solution – flow charts on SIPOC
• Ensuring adherence to transition plan & time lines and chalking out detail work schedule for every member also
ensuring compliance to knowledge management framework on training time lines/ training modules & seek sign off
from the process owners
• Working with the onshore team to arrive at the SLA/TAT/KPI & quality standards also creating FMEA to identify &
mitigate the risks; managing reverse migration of OTC derivative settlements processes from Wipro BPO to CTS
• Liasing and collaborating with internal and external customers, providing inputs to management on schedules, work
prioritization and resource allocation
• Reporting ongoing project plan/status to account managers, clients & management
• Supervising a team span of 21 FTE’s and managing pre-settlements - payment processing & authorization up-to USD 20
Billion within stringent Currency & System Cut-offs
RAVINDRA SWAMY
E-Mail: ravindra.swamy2006@gmail.com
Phone: 09899199883

2. • Administering settlement reconciliations and net pay; identifying process improvement projects and their
implementation and ensuring conformance to SLA’s and matrices monitor the overall functioning of processes
• Formulating MIS reports for assisting in critical decision-making process
• Recognising and implementing strategies for team effectiveness employee engagement & retention; training the team members
on product and applications, motivating them to deliver their best and plan their cross training, resolving their queries
• Managing employee performance by providing suitable challenges/opportunities that unlock their potential
• Performing UAT ( User Acceptance Tests) and sign-offs for go-live
Highlights:
• Successfully migrated payroll processing from outsourced to in house model, created, managed & tracked project
schedule, project scope statement, cost estimates & resource plans
P R E V I O U S E X P E R I E N C E
Apr’08-Jul’13 with Wipro Technologies, Gr.Noida as Deputy Manager/Business Analyst
Highlights:
• Played a key role in completing all projects ahead of schedule
• Successfully presented a paper on Basel 3
• Exhibited efficiency in up skilling technical resources on financial markets
• Effectively promoted as Business Analyst/ SME for BFSI with WT
• Transitioned OTC derivative settlements process and conducted process improvements, resulting in 4 FTE savings
worth USD 30K
• Pivotal in arresting rising cost through lower attrition and cross training, thus reducing hiring and training cost
• Created an exhaustive process documentation procedure
• Managed reverse migration/ transition of OTC derivative settlements processes
May’06-Mar’08 with Deutsche Bank Ops Intl, Bengaluru, as Sr.Process Exe-Middle Office, Fixed Income & FX
Highlights:
• Successfully transitioned fixed income-trade capture process
• Played a key role in developing an exhaustive process documentation on Bloomberg
Dec’04-May’06 with Ocwen Financial Solutions Pvt. Ltd., Bengaluru, as Associate Cashiering
Apr’04-Oct’04 with Crystal Granite & Marble Pvt. Ltd., Mumbai, as Manager - Accounts
Apr’03-Mar’04 with Dakota Consulting Pvt Ltd., Bengaluru, as Sr. Finance Executive
Highlights:
• Effectively transitioned the payroll process from outsource to in-house, resulting in annual savings of INR 1250K
A C A D E M I C D E T A I L S
Pursuing PMP (www.pmi.org)
2008 Post Graduate Diploma in Business Management (PGDBM) from Symbiosis Institute of
Management, Pune specialization in Finance
1997 Bachelor of Commerce from University of Mysore
T R A I N I N G S A T T E N D E D / C E R T I F I C A T I O N C O U R S E S
• Earned 35 PDU’s from PMI
• Certified Wipro Learning Champion (Mar’13)
• Executive Development Program- UK & US Capital Markets by Dun & Bradstreet
• Mortgage Banking in Ocwen Financials, Training by International SME
• Passed IRDA Examination in 2003
P E R S O N A L D E T A I L S
Date of Birth: 31st Dec 1976
Languages Known: English, Hindi
Mailing Address: ravindra.swamy2006@gmail.com