B.COM Unit ā 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Ā
All Things Digital
1. All Things Digital
Randeep Sudan
Global Lead, Digital Strategy and Government Analytics
World Bank
Ideas for today and tomorrow
2. Storyline
ā¢ Digital economy
ā¢ Some leapfrog ideas for Thailand
ā¢ Digital government
ā¢ Country examples ā Estonia and the UK
ā¢ Importance of Strategic Foresight
ā¢ Agile policy making
3. Digital Economy
Source: The Digital Spillover: Measuring the True Impact of the Digital Economy, Oxford
(forthcoming)
ā¢ Digital economy is worth $11.5 trillion globally equivalent to 15.5
percent of global GDP
ā¢ Singapore (nearly 35%), Malaysia (nearly 20%), Thailand (about 7%)
ā¢ Size and contribution of the technology sectors (i.e. high-tech
manufacturing and ICT services)
ā¢ Value of services flowing from digital assets (including some classified
as current expenditure) as a share of GDP
ā¢ Digital spillovers (difference between impact on the overall economy
with impacts felt by individual companies investing in digital assets)
6. Thailandās Rank on International Rankings
ā¢ 82 out of 175 countries on ITUās ICT Development Index (IDI) 2016.
ā¢ 62 out of 139 countries as per the World Economic Forumās (WEFās) Networked Readiness Index (NRI) 2016
ā¢ 77 out of 193 countries on the United Nations E-Government Survey 2016
ā¢ 21 out of 65 countries on Waseda Universityās 2017 digital government rankings
ā¢ 46 out of 190 countries on Ease of Doing Business 2017
ā¢ 34 out of 98 countries on the Global Competitiveness Index for 2016-17
ā¢ 6 our of 55 countries on AT Kearneyās Global Services Location Index (2016)
ā¢ 17 out of 58 countries on Affordability of the Internet, Affordability Drivers Index 2017
Broadly Thailand has performed better in terms of affordability and usage of mobile services, as well as financial
attractiveness as an investment destination; but has not performed as well on skills and regulatory environment.
10. Keystone Habits
ā¢ Alcoa CEO/Chairman: 1987 to 2000
ā¢ Annual net income increase from
$200 million to $1.484 billion
ā¢ Market cap from $3 billion to
$27.53 billion
11. Source: Health in All Policies Report, City of Richmond California
City Services Through the Prism of Health
15. Gartnerās Top 10 Strategic Technology Trends for 2017
1.Artificial Intelligence & Advanced Machine Learning
2.Intelligent Apps
3.Intelligent Things
4.Virtual Reality and Augmented Reality
5.Digital Twins
6.Blockchains and Distributed Ledgers
7.Conversational Systems
8.Mesh App and Service Architecture
9.Digital Technology Platforms
10.Adaptive Security Architecture
16. Most disruptive technologies
Dr. John E. Kelly Senior Vice President Cognitive Solutions and Research IBM (Armonk
ā¢ Artificial Intelligence
ā¢ Blockchain
ā¢ Quantum computing
23. Exponential growth of data
ā¢ According to McKinsey estimates, the
volume of data flows has multiplied by a
factor of 45 since 2005.
ā¢ Cisco (Visual Networking Index)
estimates that annual global IP traffic
reached 1.1 ZB per year by the end of
2016 and will grow at a compound
annual growth rate (CAGR) of 22
percent till 2020.
ā¢ A zettabyte is equal to one sextillion
(1021) or 270 bytes.
ā¢ By 2014 cross-border data flows
accounted for $2.3 trillion in economic
value (McKinsey)
ā¢ Need for a National Policy/Strategy on
Data
24. āAs Chief Data Scientist, DJ will help shape policies and practices to help the U.S.
remain a leader in technology and innovation, foster partnerships to help
responsibly maximize the nationās return on its investment in data, and help to
recruit and retain the best minds in data science to join us in serving the publicā.
25. Duties: Chief Data Officer (US Department of
Transportation)
ā¢ Manage the open government data effort, including coordinating how
we offer APIs and create public data products.
ā¢ Increase the effectiveness in efficiency in managing data, analyzing
the public value of the data we have, and collaborating across the
Department to share data.
ā¢ Improve how the agency collects, uses, manages, and publishes data.
ā¢ Lead the agency efforts to track data collections, data purchases,
databases, physical data models, and linkages between datasets.
ā¢ Improve data quality and how we measure data quality
Source: USA Jobs
26. The data continuum
ā¢ Generation
ā¢ Capture
ā¢ Transmission
ā¢ Storage
ā¢ Security
ā¢ Sharing and Pooling
ā¢ Analytics
ā¢ Cognification
ā¢ Legal, regulatory and institutional
27. South Korea
Mid-to Long-Term Master Plan in Preparation for the Intelligent
Information Society: Managing the Fourth Industrial Revolution
28. Data goals
Source: Mid-to Long-Term Master Plan in Preparation for the Intelligent Information Society Managing the Fourth
Industrial Revolution (South Korea)
29. Source: Mid-to Long-Term Master Plan in Preparation for the Intelligent Information Society Managing the Fourth
Industrial Revolution (South Korea)
30. Source: Mid-to Long-Term Master Plan in Preparation for the Intelligent Information Society Managing the Fourth
Industrial Revolution (South Korea)
31. Source: Mid-to Long-Term Master Plan in Preparation for the Intelligent Information Society Managing the Fourth
Industrial Revolution (South Korea)
34. EUās General Data Protection Regulation (GDPR)
ā¢ Will strengthen and unify data protection for all individuals within the
EU
ā¢ The GDPR will give citizens and residents control of their personal
data and will simplify the regulatory environment for international
business by unifying the regulation within the EU
ā¢ The regulation was adopted on 27 April 2016 and will apply from 25
May 2018
35. Germany: White Paper on Digital Platforms
ā¢ Creating a legal framework to prevent exclusivity rights to data which
hamper competition.
ā¢ Access to data is to be strengthened by using cartel law and also by
way of sector-specific regulations.
ā¢ European General Data Protection Regulation creates a good
foundation for more data sovereignty and portability as well as
providing the right incentives for the anonymization and
pseudonymization of data.
ā¢ Companies must also provide information about the commercial use
of personal data so that users are made more aware that seemingly
free services are funded by the sale of data.
38. Cyber risk insurance
ā¢ AIG reports that requests for cyber insurance
policies jumped by 87 per cent in Asia year on
year compared to the same period following
WannaCry. Requests for the same policies
globally were up 38 per cent: Financial Times,
August 9, 2017
ā¢ WannaCry affected organizations in 150
countries, including Britainās National Health
Service, FedEx, Renault and TelefĆ³nica.
ā¢ 2015 OECD Council Recommendation on
Digital Security Risk Management for
Economic and Social Prosperity: National
strategies could include incentives for
businesses to measure and manage their
exposure to cyber risk.
Source: Cyber insurance market expected to grow after WannaCry attack
FT, May 16, 2017
39. Keystone Initiative on Cyber Risk Insurance
ā¢ Encourage taking stock of data, assign value to data and secure data assets.
ā¢ Market mechanism to ensure data security
ā¢ Check high valuations of data as inflated valuations would result in inflated premiums.
ā¢ Better information on data and data valuations would help creation of data markets, and
better regulation of data flows.
ā¢ Develop cyber-risk assessment skills in Thailand promoted largely by the private sector.
ā¢ Thailand would emerge as one of the most secure data locations internationally.
ā¢ Thailand could potentially become a test bed and learning platform for global insurance
companies in cyber-risk insurance.
ā¢ The initiative could provide opportunities for the development of blockchain based
insurance models that track data assets thereby lowering costs of insurance and
supporting innovations in Thailand.
41. Bandwidth
ā¢ 8K TV: 300 Mbps
ā¢ Pacific Light Cable Network (Google, Facebook, TE
SubCom and Pacific Light Data Communication)
ā¢ HK to Los Angeles: 120 Tbps
ā¢ Marea (Facebook)
ā¢ Virginia Beach to Bilbao: 160 Tbps
ā¢ Akamaiās Q1 report for 2017 ranks Thailand at #8
internationally with peak data speeds of 106.6 Mbps
(Singapore #1 184.5 Mbps). Thailand ranked 21 in terms
of average data speeds (16 Mbps) as compared to
South Korea at #1 (28.6 Mbps).
ā¢ Thailandās current international bandwidth is about 4
Tbps
ā¢ Network slicing: European Union financing $8.9 million
for 5G
42. Merger of the physical and digital worlds: Digital Twins
43. Digital Twins
ā¢ āA digital twin is a dynamic
software model of a
physical thing or system
that relies on sensor data
to understand the state of
the thing or system,
respond to change,
improve operations, and
add valueā (Gartner).
Source: Siemens
48. Business Operating Systems
The term business operating system (BOS) refers to
standard, enterprise-wide collection of business
processes used in many diversified industrial
companies. The definition has also been extended to
include the common structure, principles and practices
necessary to drive the organization. (Wikipedia)
49. A Digital Twin Initiative in Thailand
ā¢ Building Information Modeling requirements
ā¢ 3D spatial depiction ā new eco cities in the EEC
ā¢ Business Operating System ā ease of doing business processes
ā¢ 360 capture of new eco-tourism sites
ā¢ Helping SMEs to digitize products and processes ā knock on benefits
for eCommerce and for 3D printing
ā¢ Capturing data from IoT deployments
52. The Internet
Major Milestones
TCP/IP protocol allowing data to be sent from
one computer to another
VintCerf and Robert Kahn
Internet of Data
TheWorldWideWeb allowed for content to be
shared between computers on a network
Tim Berners Lee
Internet of Content
Blockchain allows value to be shared in a
Trustless environment
Satoshi Nakamoto
Internet of Value
53. Blockchain
ā¢ By 2027 10% of global GDP will
be stored on Blockchain (World
Economic Forum)
ā¢ Dubai
ā¢ 100% government transactions by
2020
ā¢ 1000 companies
ā¢ 27 countries: travel (ObjectTech)
61. Labor Market Analytics
ā¢ Better understanding of demand
ā¢ Job postings, Patent filings, venture capital investments, stock markets,
journals, unstructured data
Jobs posted by Motor Vehicle Manufacturers and Motor Vehicle Parts Manufacturers
66. Digital government stages
ā¢ Stage 1: Digitizing existing services with a focus on citizen needs and
citizen engagement
ā¢ Stage 2: Adoption of an integrated service delivery platform and
portal to enhance and simplify the user experience
ā¢ Stage 3: Use of data-centric approaches and Artificial Intelligence for
predictive analytics, greater personalization, and open platforms for
greater innovation (Singapore, Australia, UK and Sweden)
ā¢ Alignment with new technologies e.g. AI, Blockchain, Augmented
Reality, Big Data, Analytics, IoT, sensors
68. Digital Government Models
ā¢ Centralized
ā¢ Singapore: IDA to GovTech Office
ā¢ Estonia: Central government CIO coordinates with agency CIOs
ā¢ Decentralized
ā¢ India: Aadhar led by the Unique Identification Authority of India
76. Government Digital Service
ā¢ Spearheaded in 2010
ā¢ All government services online brought under a central body with
āabsolute authority over the user experience across all government
online servicesā¦and the poer to direct all government online
spendingā.
ā¢ Consolidation of 312 government platforms in one online space
ā¢ Closure of 685 web domains
ā¢ US Digital Service, Australiaās Digital Transformation Agency
80. Change
Management
1. Establishing a sense of urgency
2. Creating a guiding coalition
3. Developing a vision and a strategy
4. Communicating the change vision
5. Empowering employees for broad-
based action
6. Generating short term wins
7. Consolidating gains and producing
more change
8. Anchoring new approaches in the
culture
83. The Great Convergence
Understanding globalization: Richard Baldwin
Movement of goods
Movement of
ideas/information
Movement and enhanced
functionality of people
01 03
02
