1. Rakesh Nalawade
Mobile: +91 9967898929
Email: Rakesh.Nalawade@gmail.com
Objective:
Growth with a leading corporate of hi-tech IT environment where in I can optimize my
Skill set while contributing to organizational development.
Personal Skills:
• Team Managerial Qualities.
• Excellent Vendor Co-ordination.
• Willing to take challenging responsibilities and fulfill them.
• Ability to analyze and address organizational issues.
• Capacity to Manage and Meet Deadlines.
• Good Communication and Interpersonal Skills.
Technical Skill Set:
• Operating Systems Windows server 2003 /2008
• Software Netvault(Backup) VMware, Symantec Endpoint Protection,
• Platforms Active Directory 2003, MS Exchange 2007,WDS Installation
• Preparing for Microsoft Certified IT Professional ( MCITP )
Technical Certifications:
• Windows Server 2003 70-290
Experience Highlights:
Current Company: CMS Info Systems Pvt. Ltd
Designation: Sr. Customer Support Engineer
Term: September 2010 – Till Date
Duration: 4 + Years
Current Role: System Administrator
• Active Directory Setup: Creating and Maintaining Organizational Units.
Rights Management of users. DNS, DHCP.
Creation, deletion and movements of user account.
Managing Group Policy
• Antivirus Configuration Installing Symantec Endpoint Protection on Servers,
& Management Maintaining Virus Definition up-to-date & troubleshooting,
Generating Deployment Packages. Report Generations
• Backup Configuration: Configuring Daily, Weekly Backups on IBM Library System
Storage Using Net Vault Backup Software.
Configuring backups of all databases and servers.
Restoring and Troubleshooting of backups.
• Server Configuration: Configuring & Managing Servers,
Resolving Hardware Issues by Contacting Vendors.
• Exchange 2007 Setup: Mailbox Creation, Deletion and mailbox size modification.

2. Creation of outside domain address
Creating of distribution group
Resolving All End user issue
• WSUS Server: Checking for new patch release for Windows Servers
Download & Update on all servers via WSUS.
Company: Zenith Infotech Ltd
Designation: L2 Tech Trainee
Term: Apr 2008 – Till September 2010
Duration: 29 Months
Role: NOC L1 support Engineer
• Active Directory Setup: Creating and Maintaining Organizational Units.
Rights Management for users. DNS, DHCP.
Creation, deletion and movements of user account.
• Backup Configuration: Daily, Weekly Backups
Restoring and Troubleshooting of backups.
• Server Configuration: Configuring & Managing Servers,
Resolving Hardware Issues by Contacting Vendors.
• WSUS Server: Checking for new patch release for Windows Servers
Download & Update on all servers via WSUS.
Company: CMS Computer Ltd
Designation: Customer Support Executive
Term: Jan 2007 till Apr 2008
Duration: 13 Months
Role: Desktop Support Engineer
• Handling Desktop Calls, Email Issue
• Handling LAN printer or local printer.
• Maintaining Windows 2000/2003 Servers.
• Handling Vendor Management
• Backup Monitoring
• Providing support to Application Meta grid
• First level support for Avaya IP Phone, Trading application like Bloomberg, Reuters
Academic Qualifications: Appearing for FYBA
Address: Dahisar (E), Mumbai - 400068, India.
Date of Birth: 11th
December 1977

3. Languages Known: English, Marathi and Hindi