• CHARTER SERVICES
• BUSINESS CLASS SERVICES
• COMBINATIONAL CARRIER SERVICES
• LOW COST CARRIERS
• FULL CARRIER SERVICES
• Air charter is the business of renting an entire aircraft as
opposed to individual aircraft seats
• Airlines specializes in selling transportation by the seat.
• Air-charter companies focus on individual private
aircrafts, time sensitive cargo & air ambulance.
They offer services such as:-
• Helicopters and
• Charted jets categories
• Turbo props
• Light jets
• Mid-size jets
• Heavy jets
• Taj air of India and titan air of UK are some of the
examples of chartered flights.
• Gulf stream and Cessna are some the aircraft builders
who specialize in building chartered aircrafts.
• ROBINSONS family of US have specialized in making
chartered helicopters for the wealthy and also for the
government for providing ambulance services.
BUSINESS CLASS SERVIVES
Business class travel is available on many commercial airlines in the airline industry.
Full business class is usually provide with schedule flexibility to air travellers.
It was distinguished from the economy class travel by the quality of seating, food,
drinks, ground service and other amenities.
Business class is a much more significant upgrade from economy class.
BUSINESS CLASS FACILITIES
Extra inches of seat width.
More degrees of recline the seats.
Electric seat controls to adjust, legrest and lumbar support.
Larger personal TV screens.
Laptop Power Ports.
Premium Food and Wine Service.
Increased cabin staff to passenger ratio.
eye masks and toiletries.
That Amenities are also included kits in business class service.
DIFFERENT TYPES OF BUSINESS CLASS SEATS
Cradle Seats are seats with around 150-160 degrees of recline and substantially
more leg room.
Cradle seats are still common in business class on shorter routes.
These seats do not offer the significant recline of the Lie-flat and Flat Bed
Seats, but still offer excellent space and comfort.
AIRINDIA, AIRCHINA, CATHAY PACIFIC are also provide that cradle seats
in business class.
ANGLED LIE FLAT SEATS
These seats are having 180 degrees of recline and provide a flat sleeping
surface, but are not parallel to the floor of the aircraft.
These seats are making them less comfortable than a bed.
These seats first appeared on NORTHWEST, CONTINENTAL, JAL,
QANTAS and several other airlines in 2002 and 2003.
FLAT BED SEATS
Fully flat seats recline into a flat sleeping surface which is parallel to the
These seats are completely horizontal, creating a bed that is fully flat.
These seats always receive high comfortable both as seats and beds.
BRITISH AIRWAYS, which introduced flat beds in 1995, was among
the first airlines to introduce fully flat business class seats with its
Club World product in 1999.
These seats offer the most in privacy and comfort travel.
Each suite is essentially its own mini-cabin which includes a fully-
flat bed, work station and television.
These seats are typically positioned in a 1 - 2 - 1 arrangement
on a wide body jet.
These were first introduced on US Airways.
Combi aircraft in commercial aviation
is an aircraft that can be used to carry
either passengers, as an airliner, or
cargo as a freighter, and may have a
partition in the aircraft cabin to allow
both uses at the same time in a mixed
In 1980’S Combi aircraft was popular
COMBI CARRIER SERVIVES
PURPOSE COMBI AIRCRAFT TYPES
• Maximize revenue.
• Stable in market when
reduce or fluctuating
• No longer waste money
flying with low load
LOW COST CARRIERS
• Ryanair’s objective is to firmly establish itself as
Europe’s leading low-fares scheduled passenger
airline through continued improvements and
expanded offerings of its low-fares service.
• Ryanair aims to offer low fares that generate
increased passenger traffic while maintaining a
continuous focus on cost-containment and
The key elements of Ryanair’s strategy are:
Ryanair’s low fares are designed to stimulate demand,
particularly from fare-conscious leisure and business travellers
who might otherwise have used alternative forms of
transportation or would not have travelled at all.
Ryanair’s strategy is to deliver the best customer service
performance in its peer group.
Frequent Point-to-Point Flights on Short-Haul
Ryanair provides frequent point-to-point service on short-haul
routes to secondary and regional airports in and around major
population centres and travel destinations.
Low Operating Costs:
Ryanair strives to reduce or control four of the primary
expenses involved in running a major scheduled airline:
(i) Aircraft equipment costs
(ii) Personnel productivity
(iii) Customer service costs
(iv) Airport access and handling costs
Taking Advantage of the Internet:
During January 2000, Ryanair converted its host reservation
system from the BABS to a new system called Flight speed,
which it operates under a 10 year hosting agreement with
Accenture Open Skies (“Open Skies”).
Commitment to Safety and Quality Maintenance:
Ryanair’s commitment to safety is a primary priority of the
Company and its management. This commitment begins with
the hiring and training of Ryanair’s pilots, cabin crews and
maintenance personnel and includes a policy of maintaining its
aircraft in accordance with the highest European airline
Services can be categorized based on:-
FULL SERVICE CARRIER
Full service airlines does not charge for amenities such as:-
Food & Beverages
• Seat preference
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