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Types Of Airline Services

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Types Of Airline Services

  1. 1. AIRLINES BY, RAJIV BABU CHINTALA
  2. 2. INTRODUCTION
  3. 3. CONTENTS • CHARTER SERVICES • BUSINESS CLASS SERVICES • COMBINATIONAL CARRIER SERVICES • LOW COST CARRIERS • FULL CARRIER SERVICES
  4. 4. • Air charter is the business of renting an entire aircraft as opposed to individual aircraft seats • Airlines specializes in selling transportation by the seat. • Air-charter companies focus on individual private aircrafts, time sensitive cargo & air ambulance. CHARTERD SERVICES
  5. 5. They offer services such as:- • Helicopters and • Charted jets categories • Turbo props • Light jets • Mid-size jets • Heavy jets
  6. 6. • Taj air of India and titan air of UK are some of the examples of chartered flights. • Gulf stream and Cessna are some the aircraft builders who specialize in building chartered aircrafts. • ROBINSONS family of US have specialized in making chartered helicopters for the wealthy and also for the government for providing ambulance services.
  7. 7. BUSINESS CLASS SERVIVES  Business class travel is available on many commercial airlines in the airline industry.  Full business class is usually provide with schedule flexibility to air travellers.  It was distinguished from the economy class travel by the quality of seating, food, drinks, ground service and other amenities.  Business class is a much more significant upgrade from economy class. BUSINESS CLASS FACILITIES  Extra inches of seat width.  Legroom.  More degrees of recline the seats.  Electric seat controls to adjust, legrest and lumbar support.  Larger personal TV screens.  Laptop Power Ports.  Premium Food and Wine Service.  Increased cabin staff to passenger ratio.  eye masks and toiletries.  That Amenities are also included kits in business class service.
  8. 8. DIFFERENT TYPES OF BUSINESS CLASS SEATS CRADLE SEATS  Cradle Seats are seats with around 150-160 degrees of recline and substantially more leg room.  Cradle seats are still common in business class on shorter routes.  These seats do not offer the significant recline of the Lie-flat and Flat Bed Seats, but still offer excellent space and comfort.  AIRINDIA, AIRCHINA, CATHAY PACIFIC are also provide that cradle seats in business class. ANGLED LIE FLAT SEATS  These seats are having 180 degrees of recline and provide a flat sleeping surface, but are not parallel to the floor of the aircraft.  These seats are making them less comfortable than a bed.  These seats first appeared on NORTHWEST, CONTINENTAL, JAL, QANTAS and several other airlines in 2002 and 2003.
  9. 9. FLAT BED SEATS  Fully flat seats recline into a flat sleeping surface which is parallel to the floor.  These seats are completely horizontal, creating a bed that is fully flat.  These seats always receive high comfortable both as seats and beds.  BRITISH AIRWAYS, which introduced flat beds in 1995, was among the first airlines to introduce fully flat business class seats with its Club World product in 1999. CABIN SEATS  These seats offer the most in privacy and comfort travel.  Each suite is essentially its own mini-cabin which includes a fully- flat bed, work station and television.  These seats are typically positioned in a 1 - 2 - 1 arrangement on a wide body jet.  These were first introduced on US Airways.
  10. 10.  Combi aircraft in commercial aviation is an aircraft that can be used to carry either passengers, as an airliner, or cargo as a freighter, and may have a partition in the aircraft cabin to allow both uses at the same time in a mixed passenger/freight combination.  In 1980’S Combi aircraft was popular COMBI CARRIER SERVIVES
  11. 11. PURPOSE COMBI AIRCRAFT TYPES • Maximize revenue. • Stable in market when reduce or fluctuating passenger. • No longer waste money flying with low load factors.
  12. 12. LOW COST CARRIERS STRATEGY • Ryanair’s objective is to firmly establish itself as Europe’s leading low-fares scheduled passenger airline through continued improvements and expanded offerings of its low-fares service. • Ryanair aims to offer low fares that generate increased passenger traffic while maintaining a continuous focus on cost-containment and operating efficiencies.
  13. 13. The key elements of Ryanair’s strategy are: LOW FARES: Ryanair’s low fares are designed to stimulate demand, particularly from fare-conscious leisure and business travellers who might otherwise have used alternative forms of transportation or would not have travelled at all. CUSTOMER SERVICE: Ryanair’s strategy is to deliver the best customer service performance in its peer group.
  14. 14. Frequent Point-to-Point Flights on Short-Haul Routes:  Ryanair provides frequent point-to-point service on short-haul routes to secondary and regional airports in and around major population centres and travel destinations. Low Operating Costs:  Ryanair strives to reduce or control four of the primary expenses involved in running a major scheduled airline: (i) Aircraft equipment costs (ii) Personnel productivity (iii) Customer service costs (iv) Airport access and handling costs
  15. 15. Taking Advantage of the Internet:  During January 2000, Ryanair converted its host reservation system from the BABS to a new system called Flight speed, which it operates under a 10 year hosting agreement with Accenture Open Skies (“Open Skies”). Commitment to Safety and Quality Maintenance:  Ryanair’s commitment to safety is a primary priority of the Company and its management. This commitment begins with the hiring and training of Ryanair’s pilots, cabin crews and maintenance personnel and includes a policy of maintaining its aircraft in accordance with the highest European airline industry standards.
  16. 16. Services can be categorized based on:- Intercontinental Intra-continental OR International Regional Domestic FULL SERVICE CARRIER
  17. 17. Full service airlines does not charge for amenities such as:-  Booking charges  Baggage  Carry-on luggage  Food & Beverages  In-flight entertainment • Seat preference

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