My Career Profile

1. RAJEEV KRISHNAPILLAI
Mobile: 9448457977 E-Mail: rajeevkm68@gmail.com LinkedIn: http://in.linkedin.com/in/rajeevkm68
Professional Profile
IT professional with over 25 years’ Experience in the industry with reputed IT companies, managing &
overseeing Project / Program Management, IT Consulting, Business Development, Customer Accounts and the
successful initiation, execution & delivery of software projects in a diverse range of technologies. Significant
exposure of working in an international business environment. Over 8 years of Product Development and
over 15 years Sustenance Engineering Experience.
Career Snapshot
Organizations
 Unisys - 15 Years
 Hewlett Packard - 6 Years
 UST Global - 3 Years (Maersk, Philips, AXA,CISCO)
 Face Book - Brief Stint
Domain
 Unix – OS Kernel Developmentand Sustenance
 ProductDevelopment DataCenter Management and Optimization
 Healthcare Infrastructure – Planning, Implementation and Virtualization
 Data Center and InfrastructureMigration and Colocation
Positions
 Group Manager
 Delivery Manager
 Program Manager
 ProductManager
 Engineering Manager
 ProjectManager
Volunteering
 Artof Living
 Greenpeace India
Technology
 UNIX Kernel Developmentand Sustenance, KDB, kcrash, WinDBG
 C, C++
 Ubuntu, Eclipse, Subversion, CVS
 Linux, UNIX - Clustering – ReliantHA, Embedded Linux, UNIX (UnisysSVR4,UnixWare - Kernel Support)
HPUX (Kernel developmentand support)

2.  Data Center, InfrastructureService
 Sendmail Protocol, Sun InternetMail Server - LDAP,IMTA
Education
 Masters in Computer Applications, Regional Engineering College, Calicut1991

3. Areas of Expertise
Product Management
 Complete knowledge of the Software PLM.
 Interfacing with marketing, sales, engineering, finance and quality.
 Complete end to end Product Development experience engineering process, design, documentation,
planning, execution, operations and feedback.
Program / Project Management
 Project planning, scoping, effort estimation, tracking. Client communication & presentation.
 Process Definition & Implementation methodology.
 Implementation of project plans within pre-set budgets and deadlines.
 Onsite / Offshore Delivery Management for technical deliverables of projects.
 Vendor Assessment & Management, Inter Group Co-ordination.
 Map, define, analyse processes to implement CMMI Frameworks, coordinate SEPG activities.
 Recruitment, team mentoring, deployment, monitoring and development.
Business Development
 Conceptualise and execute strategies; assess market potential, competition and client preferences etc. to
ensure achievement of key organisational targets.
 Interface with key influencers among Corporates for mapping requirements and fa cilitating the delivery of
need based product solutions; as part of Pre-Sales efforts.
 Identify new market segments and tap profitable business opportunities.
IT Consulting
 Interface with clients for Business Process Analysis and Mapping with identifica tion of system / processes
and priorities.
 Conduct Case / System / Process Study, Requirements Management.
 Solutions Architecting, Process Reengineering & Development
 Calculate ROI with focus delivering promised value of applications.
Relationship Management
 Meet deadlines and TAT without compromising quality norms and adhering to SLA.
 Delivery Management & Post Implementation support.
 Understand & co-ordinate client’s needs / enhancements, customisation, software-related issues, provide
solutions in adherence to delivery schedules.
 Achieve customer satisfaction by ensuring service quality norms and build the brand image by exceeding
customer expectations.
IT Skill Sets
Tools : (Kernel Debugging) KDB, kcrash, WinDBG
IDE : Eclipse, Microsoft Visual Studio
Open Source : Ubuntu, Eclipse, Subclipse, Subversion, CVS, SourceTree
Version Control : Subversion, Git
OS : Linux Ubuntu, UNIX - Clustering – ReliantHA, Embedded Linux, UNIX (Unisys
SVR4, UnixWare, FreeBSD - Kernel Support) HPUX (Kernel development and support)
Windows 7/8 Internals
Mail Servers : Sun Internet Mail Server - LDAP, IMTA
Languages : C, C++
Career Highlights
Delivery Manager – CISCO FreeBSD & Linux Group
Delivery Manager for CISCO’s FreeBSD Sustenance Engineering and Linux Migration Project. CISCO has this large
Enterprise Level Security Appliances (Software) for E-mail Called ESA (E-mail Security Appliance) and Web
Security Appliance (Software) called WSA (Web Security Appliance) these run on the top of base OS – FreeBSD.
CISCO obtained a FreeBSD Open Source License and then modified the FreeBSD to run ESA and WSA on the top
of the OS. The Applications are well integrated into the base OS, FreeBSD handles all service and support for the
lower level of the Application and interface to devices.
Delivery Manager for CISCO’s Linux Migration – Since FreeBSD is an Open Source license, the OS has been highly
customized to CISCO’s Applications, getting support and upgrades to the new releases o f the Open Source, and
customizing the public code to CISCO standards and requirements is a big overhead. Therefore, the plan was to
move the Applications and the Platform services (OS Services) to a new OS WindRiver from IBM.

4. Significant Highlights:
 Delivery Manager - FreeBSD Support and WindRiver Migration
 Recruit, Onboard and Train a 15 member team
 Technical Training for the team on the Application and OS
 Formulation of SLA’s for the Support Engineering Program for FreeBSD
 Evaluation of the Defects and classification to different domains to enable engineers to handle them
 Presentation to CISCO Management Program and Project Dash Board and Metrics
 Technical Guidance for the team
 Interfacing with the various peer Groups inside CISCO (ESA and WSA) to re solve cross platform-
Application Issues
 Interfacing and driving Project and Program management meetings with India and US counterparts
Since Nov’12 at Unisys Global Technology Centre India (Systems & Technology Division) –
Engineering Manager (Product manager) – Business Information Server (BIS)
Business Information Server (BIS) is a highly scalable, enterprise-level, rapid-application development and
information access tool. It enables businesses to create, organize, and manage their business logic, information,
and Web assets in an integrated environment. BIS suite offers
 Real-time access to information (transforms vast amounts of business data into useful information
 BIS Power Commands that combine several data functions (for example, searching, sorting,
summarizing, and reformatting) into easy-to-use and understand commands for accessing and managing
data, which helps executives and business professionals make informed decisions
 Capability to develop systems faster than traditional programming, reducing cost and improving
productivity of developers and end users
 BIS scripting and JavaScript scripting for a flexible, open development environment
 The ability to subscribe, through browsers, to standard or ad-hoc reports for real-time information access
Significant Highlights:
 Overseeing team of 30 Engineers and 3 team leads.
 Complete SDLC (Software Development Life Cycle) Ownership – Waterfall Model
o Preliminary Analysis
o Systems analysis
o Requirements definition
o Systems design
o Development
o Integration and testing
o Acceptance, installation, deployment
o Maintenance
 Interfacing with cross Geographical teams for multiple versions of the Product (Windows, Linux,
Solaris and OS2200)
 Interfacing with ISV’s to incorporate their Modules in Product
 Product Cycle Ownership
o Requirement gathering (Marketing and Sales)
o Product Feature freezing based on Schedule and Budget
o Product time line planning
o Product Development and Delivery
o Development Testing and Release to system testing Team
 Sustenance engineering of older Releases
o Adherence to Organizational SLA’ of defect turn around
o Adherence to SLA’s for backlog
 People Management
o Recruitment – Campus and Off-Campus. Fresher and Lateral Hiring.
o Defining Objectives and Tracking Objectives through One-on-One’s
o Performance Evaluation
o Mentoring and Training

5. Since Jan’09 at Unisys Global Technology Centre India (Systems & Technology Division) –
Engineering Project Manager, Linux Run Time for Agile Business Suite (AB Suite)
Unisys Agile Business Suite (AB Suite) employs a single integrated development environment (IDE) in which
developers can design, test, deploy, and maintain applications. Agile Business Suite generates 100 percent of
the application from a high–level model. It is also the only tool that integrates development of user presentation,
business logic, database, and more – from that single integrated environment. AB Suite is the only development
environment that supports such diverse runtime environments as Microsoft® Windows® .NET, Java Enterprise
Edition (Java EE).
Have been a core member of the ABSuite Unix Runtime Subsystem Development and Sustenance Engineering
initiative for all release of ABSuite. This Project is intended for Support, Enhancement and Release of ABSuite
Subsystem for the Linux Operating system. The Core activity of the program is to fix defects, enhance the
product, release patches and take part in main line release for the product.
Significant Highlights:
 Overseeing 3 teams of 60 engineers and 3 team leads.
 Managed the ABSuite Projects. Worked with S&T (Systems & Technology) partners for the
successful transition of ownership of ABSuite projects.
 Drove quality processes to meet error free delivery of patches.
 Achieved high productivity gains.
 Developed the team to successfully meet the project’s ownership transition criteria.
 Helped S&T in reducing R&D cost structure through time bound transition of projects.
 Supported GTCI (Global Technology Centre, India) in contributing to revenue generation through
helping in presales, adding competitive features to products, new proposals etc.
 Worked with team with contributions in the 5Ps - Presentations, Proposals, Papers,
Publications, Patents; creating an energised, high performance work place; establishing synergies
in the eco system (Partners, Outsourcing and Universities).
 Made active contribution towards GTCI initiatives.
 Played a key role in handling migration to new Unisys products for Latin American Customers.
 Drove a central role in formulating transitions from US.
 Drove the Fagan inspection method of structured process of trying to find defects in development
documents, programming code, specifications, designs and others during various phases of the
software development process. It was very consistently and efficiently implemented in all phases of
the software life cycle in a couple of key products.
Sep’04-Jan’09 at Hewlett-Packard (HP – R&D Labs) as Project Manager
Have been a core member of the HPUX Kernel – Virtual Memory Subsystem Development and Sustenance
Engineering initiative for all release of HPUX from 11.00 to 11.31. This Project is intended for Support,
Enhancement and Release of Virtual Memory Subsystem of the HPUX Operating system. The Core activity of the
program is to fix defects, enhance the product, release patches and take part in main line release for the product.
Overseeing the VM/Kernel Registry Services/Kernel Configuration/EVM Project since Sep’04.
Significant Highlights:
 Managed the VM, KC/KRS, EVM Projects. Worked with ESTL (Enterprise Systems Technology Lab)
partners for the successful transition of ownership of VM projects.
 Drove quality processes to meet error free delivery of patches.
 Achieved high productivity gains.
 Developed the team to successfully meet the project’s ownership transition criteria.
 Helped ESTL in reducing R&D cost structure through time bound transition of projects.
 Supported STSD in contributing to revenue generation through helping in presales, adding
competitive features to products, new proposals etc.
 Worked with team with contributions in the 5Ps - Presentations, Proposals, Papers, Publications,
Patents; creating an energised, high performance work place; establishing synergies in the eco
system (Partners, Outsourcing and Universities).
 Made active contribution towards STSD / EUD / ESTL initiatives.
 Helped set up an Extended Office (EO) in a consultant partner location and drove the transition of
the movement of Consultants to the partner location seamlessly.
Aug’95-Aug’04 at Tata Unisys Ltd. Last designated as Program Manager – Systems Group, Bangalore

6. The Career Path
Aug’95-Jan’97 Team Member / Team Lead (DSSP-TIL, Bangalore)
Jan’97-Oct’97 Team Lead, SCO India Support (TIL, Bangalore)
Nov’97-May’98 Project Manager - SUN IMS Support (TIL, Bangalore)
Jun’98-May’99 Project Manager (DSSP-TIL, Bangalore)
Apr’99-Jul’03 Program Manager / Account Manager (DSSP-TIL, Salt Lake City, USA)
Jul’03-Aug’04 Program Manager – Systems Group, Bangalore
Steered initiatives towards achievement of organisational goals as a core member of the Distributed Software
Support Program (DSSP) Project. The program rendered support to various UNIX Operating System’s Unisys
SVR4/ SCO UnixWare for Unisys clients. A core activity of this program has been providing engineering support
by identifying bugs and putting in fixes for this OS versions. This program is handled by TIL using an onsite -
offshore model. DSSP also implements New Feature Suggestions based on requests from the field or Unisys as
part of this program. Significant Highlights across the tenure with the organisations include:
Business Development
 Spearheaded Business Development for Unisys in USA & EPSON,
Japan as well as Pre-Sales and Software Development in India and the US
(2001-04). Was the Account Manager for Japanese business in India.
 Drove business development efforts in the USA with technical program and
project management of geographically disbursed teams using established
criteria and professional standards. Managed a team of 20-30 consultants,
both onsite and offshore.
 Played pivotal role in getting the client to sign up for extended support for
the product after the client terminated the product.
 Earned the project a rating of 5 out of 5 for 4 consecutive years.
 Managed and successfully delivered Migration of packages from
FORTRAN/C to 64 Bit Linux system, PBS (Portable Batch System), GAMESS
and FLOWSOLVE
Program Management
In the US:
o Planned and executed the DSSP-TIL Program involving close
liaison with Unisys Management, Customers and Support
Groups.
o Assigned Maintenance Requests to Bangalore/Salt Lake City
Engineers.
o Functioned as SPOC for Unisys & presented status reviews of
the program to the Management.
o Developed Intel Hardware Monitoring system on Intel
AD450NX chipset based platforms.
o Led the development of Migration Guides for migration from
SVR4 to Montery64 (AIX5L) and from SUN Solaris to
Montery64 (AIX5L).
o Instrumental in the program being awarded a rating of 5 out
of 5 for excellent performance.
In India:
o Successfully managed administration of Facilities and
Engineers, assigning and management of Maintenance
Requests to specific teams at Bangalore in liaison with the TIL
Program Manager in 1998-99.
o Handled the additional responsibility of technical co-ordination
of the SIMS, SMS Gateway team in UAE.
o Assisted Sun customers using Sun Internet Mail Server (SIMS)
- an internet mail server from SUN Microsystems supporting
LDAP, ESMTP, MIME, HTML, IMAP4, POP3, TCP/IP and NOTARY
across Europe and Asia.
o Functioned as SPOC with Sun and led the successful
execution of the program.
o Successfully installed, configured and migrated 50,000
user accounts, for Emirates Telecommunications,
ETISALAT, UAE from SendMail to SIMS, along with SUN
engineers; resulting in securing more projects from Sun
including one on providing a GSM gateway into SIMS for
ETISALAT.

7. o Led a team of 3 engineers for providing 3rd Level Support for
SCO products for its customers in India covering UnixWare OS
and POS (Point of Sales), SCO's Embedded Software.
Product Development
 Development of MAYA (A Data Centre Management - System Reservation,
Provisioning and Activity Scheduling and Server Virtualization Software) on
Windows and Linux.
 Full SDLC Ownership – Agile Methodology
o Requirement gathering (Marketing and Sales)
o Interfacing with Third party Vendor Companies to
incorporate their Modules in Product
o Product Feature freezing based on Schedule and
Budget
o Product time line planning
o Product Development and Delivery
o Development Testing and Release to system testing
Team
 Development of a DAS (Dynamic Analytics Solution) integrating the
intelligence of Unisys BIS and iT-RS RADS Product.
 Full SDLC Ownership – Waterfall Methodology
o Requirement gathering (Marketing and Sales)
o Interfacing with Third party Vendor Companies to
incorporate their Modules in Product
o Product Feature freezing based on Schedule and
Budget
o Product time line planning
o Product Development and Delivery
o Development Testing and Release to system testing
Team
 Interfacing with ISV’s to incorporate their Modules in Product
o Contract Negotiation
o Legal Term and Agreement Signing
o Joint Development Strategy Negotiation
o Synchronized Product Development
Previous Work Experience
Jan’94-Jul’95 HPCL Management Trainee Officer
Mar’93-Dec’93 Center for Design & Technology Senior Technical Assistant
Oct’92-Mar’93 Aurelec Data Processing Systems Software Engineer
Education & Credentials
Masters in Computer Applications
Regional Engineering College, Calicut in 1991
Trainings Programs:
– Project Management Suite at Tata Infotech Ltd.
– SUN Internet Mail Server Internals (SIMS) at SUN Microsystems Palo Alto.
– SCO Embedded OS Training from SCO UK.
– ReliantHA and TCP/IP Internals at Unisys Salt Lake City.
– PMP Preparation Course by PMI Chapter, Bangalore.
– C++ Programming Language Training at Systems Logic, Bangalore
– P-CMM training from KPMG

8. – Agile Methodology & Scrum certification
Volunteer Organizations
Active volunteer to the Art of Living International Center. Active in most South Indian Cities centers of AOL.
Participant in the Greenpeace Initiative JUNGLISTAN to protect India’s environment -http://www.junglistan.org.
Active member of Greenpeace, Bangalore.
Professional Organizations
Active member of CSI - http://www.csi-india.org since 1988/89. Was Chapter Head for the NIT Calicut chapterhas
owned and driven the membership drive and the various activities of CSI in NIT, Calicut.
Active member of the PMI - http://www.pmi.org.in chapters in USA and India. Actively participated in PMI
activities of PMI in both countries. Holds a Professional Membership of the Institute.
Personal Details
Address: 302, Srinivasa Enclave, GM Palaya, New Tippasandra, Indira Nagar, Bangalore – 75