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Digital Analyst Team Credentials
White Label Analyst Support for Digital
Agencies & Consulting Firms
2
Document Outline
Who Are We
3
Who Are We
Digital Analyst Team (DAT) is a full service digital marketing services firm:
• Headquartered in Chicago with Indian operations in Chennai,
Hyderabad and Bengaluru
• Our well-rounded team has years of experience from
consulting, direct marketing and digital advertising
• Serve both digital agencies where we provide operations
support and boutique agencies where we provide both strategy
and operations support
• Google Adwords Certified Partner
• Managing 100’s of accounts
• Developed best-in-class campaign management based on
experience over 1000’s of campaigns
• Strong client service, operations and technology team
4
Vision
To be the “Digital Media Operations” partner of choice to global online and
offline agencies and consulting firms.
Mission
As the extended digital marketing team, deliver seamless, high-quality and
scalable campaign support to online and offline agencies and consulting firms
enabling profitable growth through FTE cost saving, increased time spent on
strategy and innovation, and improved new business win ratio.
Who Are We
5
Document Outline
What’s in it for you
6
Increasing sophistication in clients
• Looking under the hood
• Questioning every piece of data (not to mention suggesting bid changes )
• Threat of taking in-house
More time spent fire-fighting and handling routine tasks
• Less time on strategy
• Limited time for new business pitches
• Less client face time
Eroding profit margins
• Increasing commoditization of market place
• Increasing overhead costs
• Highly competitive marketplace
• Hiring in uncertain economy
What’s In It For You
Rapid changes in the marketplace likely to increase pressure on profit margins
7
Solution
• Hire analysts from us to manage all operational aspects of Paid Search, SEO,
Local Search, Social Media, Web Development & Maintenance and Analytics
• We operate as your extended analyst team managing paid search, SEO and social
media campaigns
• Your team has capacity to focus on strategy and client service freeing them up
from mundane repetitive tasks
What’s In It For You
Use our resources to deliver high quality campaigns and improve margins
Benefits to you
• Save up to 60% on FTE Costs
• Reduced risk in an uncertain economy
(no hiring and firing)
• Additional savings relating to recruiting
& training
• Increased profit margins
• Ability to scale quickly
• Enable your core US team to spend
more time focused on new business
• Increased new business win ratio
• Cost Saving
• Revenue Growth
• More Profits
• Scalability
What’s In It For You
Use offshore resources to reduce FTE costs, deliver high quality campaigns
and improve margins
8
9
What’s In It For You
Case Study: National SEM / SEO Agency
Business Opportunity
• Three-member SEM / SEO agency looking for rapid growth, but in an uncertain economy
– End-to-end SEM support
– A la carte SEO support
Results
• Rapid growth at high profit margins – now a 25-member
SEM/SEO agency with well over 100 accounts
– Analyst (FTE) cost savings of 70%
– Increase in new business win ratio
– Leveraged and risk-free growth
Approach
• Campaign builds
• Expanded to reporting, trafficking and SEO
• After 3 months, took over bid management of several
accounts, especially new ones
• Scaled operations to support rapid growth
Key Support Areas
Paid Media – Google, Bing, Facebook, LinkedIn
• Account Structure
• Keyword Build
• Copy Writing
• Reporting
• Trafficking
• Bid Management
• Targeting
SEO
• SEO Keyword Research
• Meta Tags Audit and Rewrite
• Link Building
10
What’s in it for you
Case Study: Multi-national Digital Agency (Focus on PPC)
Business Opportunity
• The multi-national digital agency, part of a larger general agency using freelancers to manage portions of their Paid
Search program
• Current client referred us to this agency
Results
• Increased capacity to take on additional clients
• On-shore team focused on strategy and client service
• Cost savings of more than 70% as this client in located in
the Bay Area
Approach
• Started relationship with campaign build tasks
• Expanded to bulk sheet builds to traffic to Adobe tool
• Client very impressed with our strategy capabilities
• Now 6 months into the relationship they have tripled
their business with us and is outsourcing all aspects of
paid search
Key Support Areas
• Paid Search Strategy
• Budget estimates
• Account Structure
• Keyword Build
• Copy Writing
• Reporting
• Trafficking
• Bid Management
11
What’s in it for you
Case Study: SMB SEO Agency
Business Opportunity
• Agency serving SMB market with a self-serve SEO platform
• Compelled to add “service” as SMB usage dipped of technology platform, as SMB lacked know-how to implement on SEO
opportunities
• To serve SMB profitably, agency use DAT as a services partner
Results
• Saving of 60% in operations costs
• Expand rapidly due to the agency’s ability to price
competitively
Approach
• Started with Keyword Research support
• Expanded to offsite activities
• Supporting all on-site activities
• QA of content
Key Support Areas
• Keyword research
• Competitive analysis
• SEO site audit
• On-page optimization
• Link building
• Directory submission
• Social Bookmarking and posting to social sites
12
Document Outline
What we offer
13
SEO
SOCIAL MEDIA
PPCWEB ANALYTICS
WEBSITE
What we offer
14
- Day, week, month, quarter, YTD budgets
- Estimated vs. Actual
- Performance insights
- Test results
- Executive dashboards
- Automated vs. Manual bidding
- Budget monitoring
- Landing page verification
- Potential A/B testing
- 3rd party campaign management tools, like Acquisition
- Understanding consumer needs
- Compare competitors’ copy
- Landing page recommendations
- Understanding consumer queries
- Keyword expansion, including long tail,
misspellings, negative keywords
- 3rd party research tools, like Wordtracker
- Right mix of product, consumer, keyword type
(brand, generic) and other types of ad groups
- Develop ad groups & hierarchy
- Consumer Insights
- Competitive Research
- Forecasting (regression model)
- 3rd party tools, like Adgooroo
Campaign
Structure
Keyword
Generation
Copy
Development
Trafficking
Reporting
Bid
Optimization
Analytics &
Insights
What we offer -Paid search (SEM)
1515
Keyword
Research
On-Site SEOOff-Site
Promotion
Reporting- SERP, traffic, ranking
- Competitor site analysis
- On-page & off-site analyticsTraffic &
Rankings
Analysis
- Identify top keywords by volume and
relevance
- Map keywords to relevant pages
- Meta-tags, content recommendations
- Indexation, sitemap
- Graphics & image labeling
- Site design & architecture recommendations
- Social Bookmarking
- Directory Listings
- Blog posting
- Article submission
- One-way Link building
What we offer -Organic search (SEO)
16
Part of SEO
• Business listing in leading local
directories
• Manual: Google Local Business
Center, Yahoo Local and Super Pages
• Identify keywords, categories and
product terms
• Create long and short descriptions
based on character limits
• Coordinate with your paid and natural
search efforts
• Reporting
What we offer –Local search
17
End-to-end social media strategy and implementation
• Create a social strategy, plan & activity calendar
• Establish online community connections
• Listen create and participate in conversation
• Optimize social opportunities - digital eyes, ears & voice
• Create, publish & promote content
• Manage social profiles
• Blog creation, management & outreach, Twitter/Hashtag events,
seminars, events, podcasts, video content, promotions etc.
• Reputation Management
Build
Communities
Reward Fans
Spark
Conversions
Spread
Awareness
Increase
Following
What we offer –Social Media
Website Strategy
• UX design
• Wireframe design
• A/B & Multivariate testing
Website Implementation
• WordPress
• Drupal
• Joomla
• RWD
Website Maintenance
What we offer –Website
18
• Digital Analytics Strategy
• Tag Implementation
• Tag Audit
• Digital Custom Dashboards
• Digital Analytics Statistical Models
• Customer Analytics
• Marketing Analytics
What we offer –Web Analytics
19
Tag Management Vendors
Web Analytics: Tag Implementation
20
Example of Tagging Using Google Tag Manager (GTM)
Web Analytics: Tag Implementation
21
Sample Report from GTM data
Web Analytics: Tag Implementation
22
• Which variables and where?
• Am I collecting the data?
• Which variables are set?
• Are There Technical “Gotchas”?
• Tag Regression Testing
• Duplicate tags in pages
• Java script errors
Web Analytics: Tag Audit
23
Check for missing, incorrect and duplicate tags
Build custom dashboards
• Google Analytics
• AdWords
• Bing
• CRM systems
• 3rd Party Data
• Display Advertising
Enable decision making for day-to-day & executive team
Web Analytics: Custom Dashboard
24
Web Analytics: Custom Dashboard
Sample Weekly/Monthly Report: Google Analytics, SEO, SEM
25
Web Analytics: Custom Dashboard
KPI Tracker – Daily, Weekly, Monthly with Alerts
26
Web Analytics: Custom Dashboard
Quality Score Report & Tracker
27
28
Document Outline
Why us
29
Deliver cost-efficient high quality deliverables
Why us?
30
Scalable low-cost infrastructure to deliver high quality campaigns consistently
Infrastructure built on the foundation of highly skilled and motivated people, robust process and
state-of-art technology.
People
Process
Technology
Sustainable FTE cost saving &
margin improvements
Why us?
31
Proprietary certification program ensures that highly trained and skilled analysts work
on your campaigns
Tier 1: Professional Certification
• New employees
• Pass Fundamentals exam
• Other pre-defined criteria
Tier 2: Specialist Certification
• At least 6 months stay
• Pass Advanced exam
• Other pre-defined criteria
Tier 3: Guru Certification
• At least 12 months stay
• Pass Masters exam
• Other pre-defined criteria
Why us - People
32
We have created a large knowledge base of PPC/SEO/Social campaign processes and
use it to deliver high quality deliverable
• Step-by-step process map with screen shots of each step
• Database covers every campaign element
• Custom database for every client
Why us - Process
33
Proprietary Quality Assurance Tool supported by robust compliance ensures defect- free
campaigns
• Strong focus on quality
• Dedicated QA team
• Well defined and compliant QA process
Why us - Process
34
Proprietary workflow and Quality Assurance tools enable seamless collaboration and result
oriented campaigns
• Platform and application agnostic
• Ability to quickly learn tools used by client
• Proprietary Work Flow, HR, Knowledge Management and QA tools
Why us - Process
35
Online Budget Tracker
As soon as you sign-up and provide us with a list of your accounts, we custom create an online
tracker. Your team can login to the tracker and check on budgets, KPIs and other elements that
are important for your team.
Why us - Technology
36
URL Auditor
Checks for dead destination URLs in Paid Search Program
Why us - Technology
37
Ad Copy Champion / Challenger
Identifies “Champion” adcopy for each adgroup based on statistical significant tests
Why us - Technology
38
Geo Optimizer
Checks for best performing and worst performing geos to suggest bid modifiers
Why us - Technology
39
Device Optimizer
Suggests mobile bid modifiers based on performance
Why us - Technology
40
Network Optimizer
Optimizes performance of network, specifically search partners
Why us - Technology
41
Day Parting Tool
Suggests bid changes based on performance during hours of the day
Why us - Technology
42
Paid Search Audit Template
Comprehensive template that addresses all aspects of Paid Search
Why us - Technology
43
Budget Management Tool
Records budgets at the campaign level
Why us - Technology
44
Budget Management Tool
Records budgets at the campaign level
Why us - Technology
45
Budget Management Tool
Records budgets at the campaign level
Why us - Technology
46
Campaign Deep Dive
Comparing week over week and month over month performance trend
Why us - Technology
47
Document Outline
How we work with you
48
• Highly qualified Account director with domain
experience and management expertise
• Interacts with our team of skilled specialists
One-point of contact for all your AMs/Consultants
How we work with you
49
Systematic approach to collaboration and team building between our two teams
• Use project management tool to assign and take tasks
– Visibility to task status
– Share deliverables
– Pose questions
• Quality Control and Process Improvement team constantly monitors to ensure quality of
deliverables
• Quarterly review to discuss
– What worked?
– Improvement opportunities
How we work with you

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Dat credentials 04 11-2016

  • 1. Digital Analyst Team Credentials White Label Analyst Support for Digital Agencies & Consulting Firms
  • 3. 3 Who Are We Digital Analyst Team (DAT) is a full service digital marketing services firm: • Headquartered in Chicago with Indian operations in Chennai, Hyderabad and Bengaluru • Our well-rounded team has years of experience from consulting, direct marketing and digital advertising • Serve both digital agencies where we provide operations support and boutique agencies where we provide both strategy and operations support • Google Adwords Certified Partner • Managing 100’s of accounts • Developed best-in-class campaign management based on experience over 1000’s of campaigns • Strong client service, operations and technology team
  • 4. 4 Vision To be the “Digital Media Operations” partner of choice to global online and offline agencies and consulting firms. Mission As the extended digital marketing team, deliver seamless, high-quality and scalable campaign support to online and offline agencies and consulting firms enabling profitable growth through FTE cost saving, increased time spent on strategy and innovation, and improved new business win ratio. Who Are We
  • 6. 6 Increasing sophistication in clients • Looking under the hood • Questioning every piece of data (not to mention suggesting bid changes ) • Threat of taking in-house More time spent fire-fighting and handling routine tasks • Less time on strategy • Limited time for new business pitches • Less client face time Eroding profit margins • Increasing commoditization of market place • Increasing overhead costs • Highly competitive marketplace • Hiring in uncertain economy What’s In It For You Rapid changes in the marketplace likely to increase pressure on profit margins
  • 7. 7 Solution • Hire analysts from us to manage all operational aspects of Paid Search, SEO, Local Search, Social Media, Web Development & Maintenance and Analytics • We operate as your extended analyst team managing paid search, SEO and social media campaigns • Your team has capacity to focus on strategy and client service freeing them up from mundane repetitive tasks What’s In It For You Use our resources to deliver high quality campaigns and improve margins
  • 8. Benefits to you • Save up to 60% on FTE Costs • Reduced risk in an uncertain economy (no hiring and firing) • Additional savings relating to recruiting & training • Increased profit margins • Ability to scale quickly • Enable your core US team to spend more time focused on new business • Increased new business win ratio • Cost Saving • Revenue Growth • More Profits • Scalability What’s In It For You Use offshore resources to reduce FTE costs, deliver high quality campaigns and improve margins 8
  • 9. 9 What’s In It For You Case Study: National SEM / SEO Agency Business Opportunity • Three-member SEM / SEO agency looking for rapid growth, but in an uncertain economy – End-to-end SEM support – A la carte SEO support Results • Rapid growth at high profit margins – now a 25-member SEM/SEO agency with well over 100 accounts – Analyst (FTE) cost savings of 70% – Increase in new business win ratio – Leveraged and risk-free growth Approach • Campaign builds • Expanded to reporting, trafficking and SEO • After 3 months, took over bid management of several accounts, especially new ones • Scaled operations to support rapid growth Key Support Areas Paid Media – Google, Bing, Facebook, LinkedIn • Account Structure • Keyword Build • Copy Writing • Reporting • Trafficking • Bid Management • Targeting SEO • SEO Keyword Research • Meta Tags Audit and Rewrite • Link Building
  • 10. 10 What’s in it for you Case Study: Multi-national Digital Agency (Focus on PPC) Business Opportunity • The multi-national digital agency, part of a larger general agency using freelancers to manage portions of their Paid Search program • Current client referred us to this agency Results • Increased capacity to take on additional clients • On-shore team focused on strategy and client service • Cost savings of more than 70% as this client in located in the Bay Area Approach • Started relationship with campaign build tasks • Expanded to bulk sheet builds to traffic to Adobe tool • Client very impressed with our strategy capabilities • Now 6 months into the relationship they have tripled their business with us and is outsourcing all aspects of paid search Key Support Areas • Paid Search Strategy • Budget estimates • Account Structure • Keyword Build • Copy Writing • Reporting • Trafficking • Bid Management
  • 11. 11 What’s in it for you Case Study: SMB SEO Agency Business Opportunity • Agency serving SMB market with a self-serve SEO platform • Compelled to add “service” as SMB usage dipped of technology platform, as SMB lacked know-how to implement on SEO opportunities • To serve SMB profitably, agency use DAT as a services partner Results • Saving of 60% in operations costs • Expand rapidly due to the agency’s ability to price competitively Approach • Started with Keyword Research support • Expanded to offsite activities • Supporting all on-site activities • QA of content Key Support Areas • Keyword research • Competitive analysis • SEO site audit • On-page optimization • Link building • Directory submission • Social Bookmarking and posting to social sites
  • 14. 14 - Day, week, month, quarter, YTD budgets - Estimated vs. Actual - Performance insights - Test results - Executive dashboards - Automated vs. Manual bidding - Budget monitoring - Landing page verification - Potential A/B testing - 3rd party campaign management tools, like Acquisition - Understanding consumer needs - Compare competitors’ copy - Landing page recommendations - Understanding consumer queries - Keyword expansion, including long tail, misspellings, negative keywords - 3rd party research tools, like Wordtracker - Right mix of product, consumer, keyword type (brand, generic) and other types of ad groups - Develop ad groups & hierarchy - Consumer Insights - Competitive Research - Forecasting (regression model) - 3rd party tools, like Adgooroo Campaign Structure Keyword Generation Copy Development Trafficking Reporting Bid Optimization Analytics & Insights What we offer -Paid search (SEM)
  • 15. 1515 Keyword Research On-Site SEOOff-Site Promotion Reporting- SERP, traffic, ranking - Competitor site analysis - On-page & off-site analyticsTraffic & Rankings Analysis - Identify top keywords by volume and relevance - Map keywords to relevant pages - Meta-tags, content recommendations - Indexation, sitemap - Graphics & image labeling - Site design & architecture recommendations - Social Bookmarking - Directory Listings - Blog posting - Article submission - One-way Link building What we offer -Organic search (SEO)
  • 16. 16 Part of SEO • Business listing in leading local directories • Manual: Google Local Business Center, Yahoo Local and Super Pages • Identify keywords, categories and product terms • Create long and short descriptions based on character limits • Coordinate with your paid and natural search efforts • Reporting What we offer –Local search
  • 17. 17 End-to-end social media strategy and implementation • Create a social strategy, plan & activity calendar • Establish online community connections • Listen create and participate in conversation • Optimize social opportunities - digital eyes, ears & voice • Create, publish & promote content • Manage social profiles • Blog creation, management & outreach, Twitter/Hashtag events, seminars, events, podcasts, video content, promotions etc. • Reputation Management Build Communities Reward Fans Spark Conversions Spread Awareness Increase Following What we offer –Social Media
  • 18. Website Strategy • UX design • Wireframe design • A/B & Multivariate testing Website Implementation • WordPress • Drupal • Joomla • RWD Website Maintenance What we offer –Website 18
  • 19. • Digital Analytics Strategy • Tag Implementation • Tag Audit • Digital Custom Dashboards • Digital Analytics Statistical Models • Customer Analytics • Marketing Analytics What we offer –Web Analytics 19
  • 20. Tag Management Vendors Web Analytics: Tag Implementation 20
  • 21. Example of Tagging Using Google Tag Manager (GTM) Web Analytics: Tag Implementation 21
  • 22. Sample Report from GTM data Web Analytics: Tag Implementation 22
  • 23. • Which variables and where? • Am I collecting the data? • Which variables are set? • Are There Technical “Gotchas”? • Tag Regression Testing • Duplicate tags in pages • Java script errors Web Analytics: Tag Audit 23 Check for missing, incorrect and duplicate tags
  • 24. Build custom dashboards • Google Analytics • AdWords • Bing • CRM systems • 3rd Party Data • Display Advertising Enable decision making for day-to-day & executive team Web Analytics: Custom Dashboard 24
  • 25. Web Analytics: Custom Dashboard Sample Weekly/Monthly Report: Google Analytics, SEO, SEM 25
  • 26. Web Analytics: Custom Dashboard KPI Tracker – Daily, Weekly, Monthly with Alerts 26
  • 27. Web Analytics: Custom Dashboard Quality Score Report & Tracker 27
  • 29. 29 Deliver cost-efficient high quality deliverables Why us?
  • 30. 30 Scalable low-cost infrastructure to deliver high quality campaigns consistently Infrastructure built on the foundation of highly skilled and motivated people, robust process and state-of-art technology. People Process Technology Sustainable FTE cost saving & margin improvements Why us?
  • 31. 31 Proprietary certification program ensures that highly trained and skilled analysts work on your campaigns Tier 1: Professional Certification • New employees • Pass Fundamentals exam • Other pre-defined criteria Tier 2: Specialist Certification • At least 6 months stay • Pass Advanced exam • Other pre-defined criteria Tier 3: Guru Certification • At least 12 months stay • Pass Masters exam • Other pre-defined criteria Why us - People
  • 32. 32 We have created a large knowledge base of PPC/SEO/Social campaign processes and use it to deliver high quality deliverable • Step-by-step process map with screen shots of each step • Database covers every campaign element • Custom database for every client Why us - Process
  • 33. 33 Proprietary Quality Assurance Tool supported by robust compliance ensures defect- free campaigns • Strong focus on quality • Dedicated QA team • Well defined and compliant QA process Why us - Process
  • 34. 34 Proprietary workflow and Quality Assurance tools enable seamless collaboration and result oriented campaigns • Platform and application agnostic • Ability to quickly learn tools used by client • Proprietary Work Flow, HR, Knowledge Management and QA tools Why us - Process
  • 35. 35 Online Budget Tracker As soon as you sign-up and provide us with a list of your accounts, we custom create an online tracker. Your team can login to the tracker and check on budgets, KPIs and other elements that are important for your team. Why us - Technology
  • 36. 36 URL Auditor Checks for dead destination URLs in Paid Search Program Why us - Technology
  • 37. 37 Ad Copy Champion / Challenger Identifies “Champion” adcopy for each adgroup based on statistical significant tests Why us - Technology
  • 38. 38 Geo Optimizer Checks for best performing and worst performing geos to suggest bid modifiers Why us - Technology
  • 39. 39 Device Optimizer Suggests mobile bid modifiers based on performance Why us - Technology
  • 40. 40 Network Optimizer Optimizes performance of network, specifically search partners Why us - Technology
  • 41. 41 Day Parting Tool Suggests bid changes based on performance during hours of the day Why us - Technology
  • 42. 42 Paid Search Audit Template Comprehensive template that addresses all aspects of Paid Search Why us - Technology
  • 43. 43 Budget Management Tool Records budgets at the campaign level Why us - Technology
  • 44. 44 Budget Management Tool Records budgets at the campaign level Why us - Technology
  • 45. 45 Budget Management Tool Records budgets at the campaign level Why us - Technology
  • 46. 46 Campaign Deep Dive Comparing week over week and month over month performance trend Why us - Technology
  • 47. 47 Document Outline How we work with you
  • 48. 48 • Highly qualified Account director with domain experience and management expertise • Interacts with our team of skilled specialists One-point of contact for all your AMs/Consultants How we work with you
  • 49. 49 Systematic approach to collaboration and team building between our two teams • Use project management tool to assign and take tasks – Visibility to task status – Share deliverables – Pose questions • Quality Control and Process Improvement team constantly monitors to ensure quality of deliverables • Quarterly review to discuss – What worked? – Improvement opportunities How we work with you