1. .Rahul Ankushrao Shelke
Contact: +91-8983297299
Email: shelke.1.rahul@gmail.com
Career Objective
Seekingachallengingandprogressivecareerin Telecom industry that would utilize my current Skills and
provide opportunities to enhance my skill sets.
Professional Experience
1. Tata Communications Ltd.
• Present Employer : Tata Communications Transformation Service Ltd.
Duration : March 15 – Present
Designation : Customer Service Executive- Service Assurance
Roles& Responsibilities:
 SCCP Traffic:
 Monitor Traffic & Alarms at the time of traffic migrations.
 Escalate any abnormalitiesintraffictoEngineeringteamtotake necessary action to fix issue such
as UDTS, Looping, High link load, etc..
 Traffic analysis before & after migration.
 SMPP Traffic:
 Take necessary action on traffic failure & latency alerts.
 Analyze the failed traffic & Escalate to concern Supplier to check the route & fix the issue.
 Also check with customer for any wrong traffic or spam traffic.
 Tools Used for Roaming Operations:
 REGP: Ticketing tool
 REGP: BMC REMEDY ALERT – Alarm generating tool related to REGP to generate a
Alarm whenever a ticket is assigned to GNMCWRLS bucket.
 MSPS/REPC: Search a GT, routing, etc; related to any Operator.
 REGI: Search all System generated alarms.
 AGILENT: To capture the traces related to the Complaints, Real time Monitoring and much
more.
 PuTTY: Tool to access the STP’s, Jump server etc.

2. 2. Huawei Telecommunication India Co. Pvt. Ltd
• Employer : IKYA Human Capital Solution Pvt. Ltd. Pune
Duration : March 14 – March 15
Designation : Network Surveillance Engineer (STP NOC)
Roles& Responsibilities:
 MonitoringandTroubleshootingAlarms, faults/abnormal conditionsof STP.
 DailynetworkutilizationreportsandKPIreportgenerationforanalysisandnetworkoptimization.
 Configurationsof SigtranandTDMLinksbetweenSTPs,MScs,HLRs, SMSCs and variousothernodes
inTelecomnetwork.
 ConfigurationsatSTPas per the requirementof Corporate andplanningTeam.
 Identifyanynetworkabnormalitiesintermsof bandwidthusage,trafficpattern,networkhardware
and software malfunction,andimmediatelynotifyto identify stake holdersof the same.
 Escalationof complex faultstothe nextlevel of support.
 Assistnetworkteamwiththeirupgrade /improvementplanof itsnetworkinfrastructure.
 Performtroubleshootingwithdefinedstepsandproceduresprovided
3. NokiaSolutionsNetwork
• PreviousEmployer:IKYA Human Capital SolutionPvt. Ltd. Pune
Duration: 1 year, 10 Months (May ’12- March’14)
Designation:TSG Engineer
Roles& Responsibilities:
 Handle all TSG Pune escalation mails&doa role of intermediate teamfordifferentconcernteams
such as BSS,PACO, and Switch/NSS&HGSL team.
 CheckSwitchprofile of customerinHLRthrough Reflection/Putty.
 Call & SMS tracesin MSC to findoutrouting& clear code.Correctlevel routingby NSSteam.
 Checkclearcode & do digitanalysisforcall routing.AccordinglyforwardtoconcernSwitchNode or
BTSOL teamfor level routingorLevel opening.
 Provide endto endresolution forDATA &Voice complaintsof Airtel customers.
 MaintainMail tracker,DailyOutage tracker.
 Co-ordinate withall RFoptimizersof M&G & local complaintengineerforcustomerrelated
complaints.AccordingtoRx Level,Quality provides possiblesolutiontocustomerbyoptimizing
nearestservingsite orinstallingRepeaterorPICOsite.
 ProcessingforPICO/RepeaterinstallationsuchasMarketing/Technical approvals,SiteIDCreation
fromSwitch/RFend,IPaccess& installationfromPICOteam.

3. 4. Bharti Airtel ServicesLimited:
• PreviousEmployer:Adecco India
Designation:RF Survey & Optimizationengineer(Aurangabad& Jalgaon Cluster)
Roles& Responsibilities:
 Visitatcustomerlocation& surveyforRX Level,Rx Quality, andServingCell Ids&Lat/Longwith
the helpof NEMO Handset& GPS.
 Accordingto all informationprovide possible solutiontocustomerbyoptimizingnearbysite(By
varyingMechanical/Electrical tiltorbySector orientation).
 Prepare & maintainall datasheetsforcustomercomplaints.Prepare PPTforBoosterrequirement
& justification.
 Alsoworkedasa Customer Service Associate inIntellenetGloblalServiceLtd BPOfor Inbound
Voice processof Vodafone.
Professional Education:
 Dr. BabasahebAmbedkarMarathwadaUniversity - August2010 Bachelor of EngineeringinElectronics&
Communicationwith55.10% fromMIT Aurangabad.
 GovernmentPolytechnic,Aurangabad - August2006 Diplomain Industrial Electronics with64.50%.
Personal Details
Name: Rahul AnkushraoShelke
PermanentAddress: P-1-3/7, Vitthal Nagar,N-2,CIDCO, Aurangabad.
PresentAddress: Flat-506, InduHeights,Dighi,Pune-15
Date of Birth: 01-May-1985
Gender: Male
Marital Status: Married
Language Known: English,Hindi,Marathi
Hobbies: ReadingBooks,ListeningMusic,WatchingMovies.