Raghavendra B Shet provides his contact information and career objective to inculcate professional ethics and contribute effectively towards organizational goals. He has technical skills in networking including configuration of DHCP, VLANs, routing protocols like EIGRP, OSPF, BGP, IPv6, and switching protocols. He has over 8 years of experience as a Network Operations Associate and Assistant Network Engineer where he performed duties like monitoring networks, troubleshooting issues, and assisting in network design and implementation. He is educated with a Bachelor's degree in Commerce and holds Cisco CCNA and CCNP certifications.

1. Raghavendra B Shet
Email:raghavendrabshet@gmail.com
Mobile: 9844667289
CAREER OBJECTIVE:
To inculcate professional ethics, leverage own knowledge and skills, contribute effectively and
productively towards quality service through meticulously planned hard work to achieve the
organizational goals
TECHNICAL SKILLS:
 Configuration of DHCP,VLAN,IP Addressing and Subnetting
 Basic EIGRP Routing: Concepts and Planning, Configuring and Verifying EIGRP
 Advanced EIGRP Routing: Implementing Advanced EIGRP, Best Practices and Design
Options
 Basic OSPF Routing, Advanced OSPF Routing, LSA types, OSPF over NBMA, OSPF Filtering
 Basic BGP Routing, Advanced BGP Routing, Path Selection and Attributes
 IPv4 Route Redistribution, Policy Based Routing, IP SLA
 IPv6 Addressing and Routing: Understanding and Configuring IPv6 Addressing,
 Configuring IPv6 Routing (RIP, OSPF, EIGRP, BGP)
 IPV6 and IPV4 Migration (Dual stack, tunneling, NAP-PT)
 Knowledge on gateway redundancy protocols HSRP, VRRP and GLBP
 The Cisco Switches Domain and VLANs, VTP, Inter-VLAN Routing
 Spanning Tree Protocol (STP), RSTP, PVST, PVST+
 Cisco Switched Network Security: (Port Security and 802.1x Authentication, VLAN and
Preventing Spoofing Attacks, Private VLANs, Using ACLs to Control Traffic, Configuring
VACLs, DHCP Snooping, DAI, and Source guard)
 LAN technologies - Ethernet, Fast Ethernet, Gigabit Ethernet
 Hands on Experience on following network Elements:
 ANDA 2108,ANDA 4000,OVERTURE45+,OVERTURE5100,OVERTURE 400
 NORTELS,FUJITSU 2400,4800
 ALCATEL and TITAN 5500 to check for Cross Connects in DACS
 L2 Switches worked on : ISG-400, Juniper MX960, TELLABS 8860 and FUJITSU

2. EMPLOYMENT:
Duration March 2012 – Till Date
Employer / Client Accenture
Job Title Network Operations Associate (NOC Engineer)
Job Description
 Monitoring client deployed network.
 Investigating service interruptions and determining the root
cause.
 Resolving service interruptions either within the NOC or by
escalating to other entities inside or outside of client network.
 Managing and tracking events through resolution and
maintaining a history of network-impacting issues.
 Providing ongoing maintenance and administration for the
deployed network
 Interface with various Telco’s for circuit testing and turn up
 Interacting with clients, understanding their needs & providing
technical support by remotely accessing their networks &
troubleshooting the network issues
 Responsible for designing and implementation of customers
network infrastructure
 Resolving trouble-tickets raised by clients through phone, email
or remote access
 Responding to alerts in timely fashion as per the pre-defined
priority levels and SLAs.
 Understanding, analyzing the root cause of an alert and solving
it.
 Timely escalation of complex issues to SMEs.
 Working closely with Network partners and resolving non-
hardware related problems.
 Analyze and report on trends regarding issues related to various
networks.
 Managing and troubleshooting all escalated calls fromField
engineers
 Creating infrastructure of wiring and install network component
 Train employees in network operations to avoid
miscommunication
 Troubleshoot issues with the network in order to make it run
more efficiently and to avoid future problems
 Perform beneficial network updates whenever available

3. Duration November 2010 – February 2012
Employer Techno Pulse
Job Title Assistant Network Engineer
Job Description
 Cabling and crimping for Hubs, Routers and switches
 Setting of small and medium sized networks
 IP Addressing and Subnetting
 Installation and configuration of LANs
 Assistance in providing support for routers and Switches
Duration August 2007 – November 2010
Employer Core Logic Global Services
Job Title Process Associate
Job Description
 Worked in multiple processes like First level search, Advance
search, Lien research, Tax Amount Reporting
 Train freshers in the team on various processes and ensure that
freshers process the order correctly without any errors as well as
maintain quality of work
 Also contributed to the team as a Quality Analyst
 Handling escalations pertaining to the process
 Assisting teamlead in day to day activities to ensure the SLA is
green.
EDUCATION:
Secondary School Canara High School, Mangalore
Pre-University College Canara Pre-university College, Mangalore
Bachelor of Commerce Canara First Grade College, Mangalore
Cisco Certified Network Associate (R&S) CISCO ID:CSCO11900685
Cisco Certified Network Professional (R&S) CISCO ID:CSCO11900685
ADDRESS:
PERMANENT ADDRESS CURRENT ADDRESS
"VALLABHA" H.NO 4-5/2 H.B.Shet Compound
Mullakadu Konchady Kavoor Road
Mangalore 575015
House#555 Ground Floor 26th main road
Near Amruta Bakery BTM 2nd Stage
Bengaluru 560076