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The Future of Work

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This deck is part of materials for the MBA course, Understanding and Innovating in the Collaborative Economy.

For more information about the future of work, please go to my reading list
https://docs.google.com/spreadsheets/d/14IXUYKyNo6P3Q3E0X5aEJ3aUYlzTEtMEcYHsWZpzLQA/edit#gid=0

Veröffentlicht in: Bildung

The Future of Work

  1. 1. FUTURE OF WORK PROVIDERS IN THE COLLABORATIVE ECONOMY Materials part of the M.B.A. course, Understanding and Innovating in the Collaborative Economy
  2. 2. CHANGES SUPPLY & DEMAND OF LABOR PROVIDER CUSTOMER
  3. 3. VIRTUAL ASSISTANTS ERRAND RUNNERS CLEANING Exec Cleaning Handy Helpling MyClean Wischen FancyHands Virtual Staff Finder Zirtual Airtasker Ask for Task HelloAlfred Jobrunners Needto.com Sidekicker TaskRabbit Zaarly FREELANCERS Fiverr Freelancer Guru Moonlighting Nabbesh Thumbtack Upwork Wonolo Workmarket SERVICE PROVIDERS SNAPSHOT FOOD AND GROCERY DELIVERY Bimea Deliveroo Doordash Foodora Instacart Shipt UberEats WunWun MOVING GetBellhops Ghostruck Lugg LOCAL DELIVERY Amazon Flex Deliv Kanga Hitch MeeMeep MyWays (DHL) Naldo PickApp Postmates Rideship Sendle UberRush
  4. 4. CONSULTANTS BookaBrainy Business Talent Group Clarity.fm Edenmccallum Hourlynerd Liquidtalent MBA & Company Quantifye Sparehire Toptal DOCTORS FINANCIAL ADVISORS Vouchedfor Heal Homedoctor Pager Retracehealth LAWYERS AxiomLaw FlatLaw.ca Lawdingo LawGives LawTrades LOD.co.uk Priori Legal UpCounsel PROGRAMMING SERVICES Appirio Topcoder HUMAN RESOURCES Recruitloop MARKETING SERVICES Creads Cloudpeeps eYeka MEDIA AND DESIGN SERVICES 99designs Contently Tongal Toptal SERVICE PROVIDERS SNAPSHOT
  5. 5. FOR • Allows providers to have flexible work arrangements for those who cannot work 9-5 (retired, disabled or less mobile people, parents who stay at home) • Opens up job market to those who cannot access traditional jobs in a tough market • Allows independent professionals to explore other interests beyond their 9-5 job and enables them to take entrepreneurial risks. • Enables people to earn extra income • Opens new networks and alliances for people • Creates more choice of how and what type of work a person wants to do AGAINST • Shifts economic risks onto providers. They are affected by: downturn in demand, change in the platform’s business model, their personal injury or sickness • Provider protections are being decoupled from work such as minimum wage, compensation, family and medical leave and overtime. • Providers won’t be able to receive proof of employment • Eliminates employer-financed insurance • Creates a bigger gap between haves and have nots. • Providers are generating money for the platforms and their investors but many receive close to subminimum wage on the platforms OXFORD DEBATE SUMMARY “THIS HOUSE BELIEVES THE COLLABORATIVE ECONOMY IS GOOD FOR PROVIDERS…”
  6. 6. FOR AGAINST • At the mercy of ratings and reviews but do not receive training of how to do the job and are not briefed on what they can or cannot do on the job. • On some platforms, lower job acceptance rates have negative repercussions on the providers’ reputation • Exposed to lots of grey areas (tax, insurance, worker classification) because the current regulatory environment is not suitable. • Baited by the promise of time flexibility and freedom but discover that the platform controls a lot of the aspects of the work. • Providers feel that they are “always on” or at the beck and call of the platform. • The on- demand nature of jobs makes schedules and sources of a steady income unpredictable OXFORD DEBATE SUMMARY “THIS HOUSE BELIEVES THE COLLABORATIVE ECONOMY IS GOOD FOR PROVIDERS…”
  7. 7. KEY QUESTIONS 1. DO PROVIDERS ON PLATFORMS NEED A NEW TYPE OF WORKER CLASSIFICATION? 2. HOW DO WE PROTECT PROVIDERS ON PLATFORMS AND CREATE A NEW SOCIAL SAFETY NET? 3. HOW CAN PROVIDERS TAKE A SHARE IN THE VALUE THEY CREATE (E.G. NETWORK EQUITY)? 4. WHAT NEW REGULATIONS ARE NEEDED FOR THE FUTURE OF WORK? AND WHAT OUTDATED REGULATIONS NEED TO CHANGE?
  8. 8. rachelbotsman.com For more information go to the reading list. Please contact rachel@rachelbotsman.com for permission to use these slides for presentation or teaching purposes.

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