1. Quadriyah White
483 West End Ave, Unit 609
New York, NY 10024
quadriyahwhite@gmail.com
Cell Phone: 631-889-5578
Customer Service Associate
Work Experience
Sales Associate
Beauty View
Wilmington, DE
December 2015-April 2016
Recommend, select,and help locate or obtain merchandise based on customer needs and desires
Answer questions regarding the store and its merchandise
Help customers try on or fit merchandise
Performing for or Working Directly with the Public
Selling or Influencing Others
Making Decisions and Solving Problems
Experience with: Cash registers, ComCash software,Computerized cash registers, Credit card
processing machines, Desktop computers, Ladders, Price guns
Housekeeper/Custodian/Laundry Worker
Brookdale
Charlotte, NC
October 2015-April 2016
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Empty wastebaskets,empty and clean ashtrays,and transport other trash and waste to disposal
areas
Clean rugs, carpets,upholstered furniture, and draperies, using vacuum cleaners and shampooers
Performing General Physical Activities
Experience with: Housekeeping carts,Spray bottles, Toilet brushes, Trash bags, Wet mops
Shift Leader
McDonalds’
Wilmington, DE
September 2014-April 2016
Promoted from Crew Member to Shift Leader within six months.
Train workers in food preparation, and in service, sanitation, and safety procedures
2. Assign duties, responsibilities, and work stations to employees in accordance with work
requirements
Developing and Building Teams
Performing General Physical Activities
Experience with: AJV Food & Beverage software,Cash registers, CBORD FoodService Suite,
CBORD Group Menu Management System, MICROS Systems HSI Profits Series, Microsoft
Office software,Microsoft Outlook, Microsoft PowerPoint,Microsoft Word, ParTech PixelPoint
POS,Point of sale POS printers, Point of sale POS software
Grocery Stocker
Wal-Mart
Concord, NC
March 2014-September 2015
Answer customers’ questions about merchandise and advise customers on merchandise selection
Stock shelves, racks,cases,bins, and tables with new or transferred merchandise
Receive, open, unpack and issue sales floor merchandise
Clean display cases,shelves, and aisles
Claims Customer Service Representative
Innovation Consultation
Newark,DE
November 2011-April 2013
Confer with customers by telephone or in person to provide information about products or
services, take or enter orders, cancelaccounts,or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers’ problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints,
or comments, as well as actions taken
Provide Consultation and Advice to Others
Experience with: Calling line identification equipment, Desktop computers, Email software,
Microsoft Excel, Microsoft Internet Explorer, Microsoft Office software,Microsoft Outlook,
Microsoft Windows, Microsoft Word
Education
High School Diploma or Equivalent, Business Administration and Management,General
Keystone Job corps Center
Drums, PA
July 2011-October 2011
Communicate with customers, competitors, suppliers, professional organizations, or others to stay
abreast of industry or business trends
Develop, implement, modify, and document recordkeeping and accounting systems, making use
of current computer technology
3. Updating and Using Relevant Knowledge
Evaluating Information to Determine Compliance with Standards
Experience with: 10-key calculators, Cash Flow Guardian, Computer servers,Desktop computers,
Microsoft Excel, Microsoft Office software,Microsoft Outlook, Microsoft PowerPoint, Microsoft
Windows, Microsoft Word
Skills
Customer Service Associate
Strong attention to detail, customer service and listening skills; highly motivated, creative
and flexible
Excellent computer skills – Microsoft Office products
Additional Information
I also have experience in working with the elderly and children, due to my many years of
volunteer work at Christiana Village Senior Living Center and Little Blessings Daycare located in
Newark,Delaware.
(4 years)