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Treasury Hot Topic
Big-Bang Treasury Transformation




Pierre Parlongue, Celio
Suzanne Hosmans, Celio
Didier Vandenhaute, PwC
Agenda




1. Celio at a glance
2 Issues and objectives
2.
3. What did we accomplish
4. L
   Lessons l
           learned
                 d




               PwC Conference Treasury Hot Topic   2
Celio at a Glance


A fast growing retail company




                                February 2011
PwC                                         3
Celio is a fast-growing international clothing retailer
                   fast-



                                                                                                                                          866
Quick facts                                                                                                                         775

                  €1 bn                                                                                                       672
Annual turnover
                  Double digit g
                           g growth
                                                                                                                        572
                  > 1.000
# stores
                  Openings: 130/year
                                                                                                                  405
Staff             Approx 3.500                                                                              365
                                                                                                      321
                                                                                                270
Treasury staff    3 FTE                                                                   226
# bank                                                                          150 170
                  42
relationships                                                              70
                                                                   34
                                                               6
# b k accounts
  bank      t     >750
                   750




                                                   ■ Most of our owned stores are located in Western
                                                     Europe and India whereas clothes are mainly
                                                     purchased in Asia
                                                   ■A
                                                    Approximately 200 affiliates are also present i
                                                           i t l        ffili t       l         t in
                                                    Middle East, Asia and Africa

                                       PwC Conference Treasury Hot Topic                                                                        4
Acquisition of Jennyfer in 2005




Acquisition
A   i iti              2005

Annual turnover        € 280 Mio

# stores               380

# bank relationships   20

# bank accounts        > 250




                                   PwC Conference Treasury Hot Topic   5
Issues and Objectives


The Treasurer and CFO points of view




                                       February 2011
PwC                                                6
Main objective: centralized cash collection in Belgium




                  • Retail activities
Considerations    • Family-owned group
                  • No external rating


                  • 42 bank relationships (of which 38 local)
 Key issues       • Disconnection Banks vs Celio presence/needs
                  • High banking costs & limited visibility


                  • LT financing of the g p
                                g       group
  Priorities      • Efficiencies
                  • Mutually beneficial relationships



                       PwC Conference Treasury Hot Topic          7
Many stakeholders - shared objectives

                                               CFO
                                                                                           Cash collection
                                       Treasury                                             companies
                                                                                                 p


                                       Group Treasurer
                                         FO/MO/BO                                    PwC
                                          Treasury
                                          T
                                         accounting
                                                                                               Banks
                                                               Project coordinator
                         IT PMO                                 Banking & Cash
        Accounting    IT- Interfaces                                Systems
                      IT-Hardware                                 Organisation
                                                                         i i
          Legal
            IT       Documentation
                         AP/AR                                                             System vendor

                                Finance Di t
                                Fi      Directors                Security
                                                                 S    it
                                   Authorisers                    Stores
                                 Documentation                  Regulatory

                                                                               Retail Service Bureau


                       Local country reps




                           PwC Conference Treasury Hot Topic                                                 8
Main issues related to treasury activities


                                                       ■ Bottle neck risk
New protocols not supported
                                                       ■ Rejected payments after deadline
                                                       ■ Few economies of scale
Decentralised BRM                                      ■ Out of market bank fees
                                                       ■ No priority status and no reciprocity

                                                       ■ Staff inefficiencies
Decentralised treasury activities                      ■ Lack of visibility and poor cash forecasting
                                                       ■ Multiple Treasury systems

                                                       ■ Simultaneous borrowing and lending
No automated cash concentration
                                                       ■ Loss of value days

                                                       ■ I ffi i t control on outgoing flows
                                                         Inefficient  t l       t i fl
Multiple payment processes / systems                   ■ Heavy approval procedures
                                                       ■ High dependency towards banks

No formal treasury policy / processes                  ■ Heterogeneous treasury risk management

Few treasury / risk management                         ■ Wide use of Excel; poor information
tools                                                  ■ Few support to treasury activity growth




                               PwC Conference Treasury Hot Topic                                        9
Many blocking factors




                  Commercial                                                Accounting
                                                                            A       ti
                    system        Reconciliation                              entries       TMS     TMS      Com
    1000+           entity 1         tool 1             ERP1                Generator 1      1       2        1
                                                                                                                     40+ banks
    stores
                 Commercial                                                                   TMS            Com
                               Reconciliation                                 Accounting
                                                                              A       ti
                   system                          ERP2         ERP3                           3              …
                                  tool 2                                        Entries
                   entity 2
                                                                              Generator 2




Stores network
                                                Accounting                                                Treasury
   Security
                                                                    IT
                                                          People impact
                                                          P   l i     t


                                                      PwC Conference Treasury Hot Topic                                          10
What did we accomplish


Sweat sweat sweat…




                         February 2011
PwC                                 11
3 phases covering 3 streams

    Strategy & organisational design

                          g
    Bank & CM restructuring

    Treasury and CM systems



                                                                   Implement
                                                                       1.   Construct organisation
                                                                       2.   Bank(s)
                                          Select                       3.   System(s)

                                             1.     Organisational and functional requirements
                                             2.     Banking selection
                                             3.     System selection

         Analyse and Design
             1.   Policies and Procedures
             2.   Banking design
             3.   System Design



                           PwC Conference Treasury Hot Topic                                         12
Treasury system architecture




 Local ERPs


                      Payment                             FIN
                     Factory tool                      processing


                                                                              MT 94x   SWIFT
                  MT 94x




                                 MT 10x
Reconciliation                                                                                  MT 94x
                                                        Converter
    Tool                          T


                           TMS                           FileAct
                                                       processing



Treasury ERP




                                                       Service
 Local entities            TMS                                                          SWIFT            Banks
                                                       Bureau



                                          PwC Conference Treasury Hot Topic                                      13
Cost - benefit review




                PwC Conference Treasury Hot Topic   14
More balanced bank relationship




                   PwC Conference Treasury Hot Topic   15
Key lessons learned


Every project is different, but…




                                   February 2011
PwC                                           16
Analysis
                                                      Selection   Implementation
                                          Design
Issues (1/3)


                                No
                            innovative
                             solutions




                           Analysis             Finance
               No budget   & design            support at
                                                 danger
                            issues



                             Garbage
                               out -
                            garbage in


                                                                    February 2011
PwC                                                                            17
Analysis
                                                         Selection   Implementation
                                               Design
Issues (2/3)




                           Difficult to
                            compare



                           Selectio
                           n issues



               Difficult                  Hard price
               landing                    negotiation




                                                                       February 2011
PwC                                                                               18
Analysis
                                                           Selection   Implementation
                                           Design
Issues (3/3)

                             Cross
                             C
                           complexity




           Expectation                      No priority
             not met                          status



                         Implementation
                             Issues




              Don’t                         Availability
            sweat the                            of
           small stuff                       resources


                           Migration
                            of new
                             bank

                                                                         February 2011
PwC                                                                                 19
We would be delighted to hear and answer your
questions!




                                          February 2011
PwC                                                  20
Thank
Th k you!
        !




© 2011 PricewaterhouseCoopers. All rights reserved. “PricewaterhouseCoopers” refers to the
network of member firms of PricewaterhouseCoopers International Limited, each of which is a
separate and independent legal entity.

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B05 big bang treasury transformation

  • 1. www.pwc.com Treasury Hot Topic Big-Bang Treasury Transformation Pierre Parlongue, Celio Suzanne Hosmans, Celio Didier Vandenhaute, PwC
  • 2. Agenda 1. Celio at a glance 2 Issues and objectives 2. 3. What did we accomplish 4. L Lessons l learned d PwC Conference Treasury Hot Topic 2
  • 3. Celio at a Glance A fast growing retail company February 2011 PwC 3
  • 4. Celio is a fast-growing international clothing retailer fast- 866 Quick facts 775 €1 bn 672 Annual turnover Double digit g g growth 572 > 1.000 # stores Openings: 130/year 405 Staff Approx 3.500 365 321 270 Treasury staff 3 FTE 226 # bank 150 170 42 relationships 70 34 6 # b k accounts bank t >750 750 ■ Most of our owned stores are located in Western Europe and India whereas clothes are mainly purchased in Asia ■A Approximately 200 affiliates are also present i i t l ffili t l t in Middle East, Asia and Africa PwC Conference Treasury Hot Topic 4
  • 5. Acquisition of Jennyfer in 2005 Acquisition A i iti 2005 Annual turnover € 280 Mio # stores 380 # bank relationships 20 # bank accounts > 250 PwC Conference Treasury Hot Topic 5
  • 6. Issues and Objectives The Treasurer and CFO points of view February 2011 PwC 6
  • 7. Main objective: centralized cash collection in Belgium • Retail activities Considerations • Family-owned group • No external rating • 42 bank relationships (of which 38 local) Key issues • Disconnection Banks vs Celio presence/needs • High banking costs & limited visibility • LT financing of the g p g group Priorities • Efficiencies • Mutually beneficial relationships PwC Conference Treasury Hot Topic 7
  • 8. Many stakeholders - shared objectives CFO Cash collection Treasury companies p Group Treasurer FO/MO/BO PwC Treasury T accounting Banks Project coordinator IT PMO Banking & Cash Accounting IT- Interfaces Systems IT-Hardware Organisation i i Legal IT Documentation AP/AR System vendor Finance Di t Fi Directors Security S it Authorisers Stores Documentation Regulatory Retail Service Bureau Local country reps PwC Conference Treasury Hot Topic 8
  • 9. Main issues related to treasury activities ■ Bottle neck risk New protocols not supported ■ Rejected payments after deadline ■ Few economies of scale Decentralised BRM ■ Out of market bank fees ■ No priority status and no reciprocity ■ Staff inefficiencies Decentralised treasury activities ■ Lack of visibility and poor cash forecasting ■ Multiple Treasury systems ■ Simultaneous borrowing and lending No automated cash concentration ■ Loss of value days ■ I ffi i t control on outgoing flows Inefficient t l t i fl Multiple payment processes / systems ■ Heavy approval procedures ■ High dependency towards banks No formal treasury policy / processes ■ Heterogeneous treasury risk management Few treasury / risk management ■ Wide use of Excel; poor information tools ■ Few support to treasury activity growth PwC Conference Treasury Hot Topic 9
  • 10. Many blocking factors Commercial Accounting A ti system Reconciliation entries TMS TMS Com 1000+ entity 1 tool 1 ERP1 Generator 1 1 2 1 40+ banks stores Commercial TMS Com Reconciliation Accounting A ti system ERP2 ERP3 3 … tool 2 Entries entity 2 Generator 2 Stores network Accounting Treasury Security IT People impact P l i t PwC Conference Treasury Hot Topic 10
  • 11. What did we accomplish Sweat sweat sweat… February 2011 PwC 11
  • 12. 3 phases covering 3 streams Strategy & organisational design g Bank & CM restructuring Treasury and CM systems Implement 1. Construct organisation 2. Bank(s) Select 3. System(s) 1. Organisational and functional requirements 2. Banking selection 3. System selection Analyse and Design 1. Policies and Procedures 2. Banking design 3. System Design PwC Conference Treasury Hot Topic 12
  • 13. Treasury system architecture Local ERPs Payment FIN Factory tool processing MT 94x SWIFT MT 94x MT 10x Reconciliation MT 94x Converter Tool T TMS FileAct processing Treasury ERP Service Local entities TMS SWIFT Banks Bureau PwC Conference Treasury Hot Topic 13
  • 14. Cost - benefit review PwC Conference Treasury Hot Topic 14
  • 15. More balanced bank relationship PwC Conference Treasury Hot Topic 15
  • 16. Key lessons learned Every project is different, but… February 2011 PwC 16
  • 17. Analysis Selection Implementation Design Issues (1/3) No innovative solutions Analysis Finance No budget & design support at danger issues Garbage out - garbage in February 2011 PwC 17
  • 18. Analysis Selection Implementation Design Issues (2/3) Difficult to compare Selectio n issues Difficult Hard price landing negotiation February 2011 PwC 18
  • 19. Analysis Selection Implementation Design Issues (3/3) Cross C complexity Expectation No priority not met status Implementation Issues Don’t Availability sweat the of small stuff resources Migration of new bank February 2011 PwC 19
  • 20. We would be delighted to hear and answer your questions! February 2011 PwC 20
  • 21. Thank Th k you! ! © 2011 PricewaterhouseCoopers. All rights reserved. “PricewaterhouseCoopers” refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.