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ConvFlow
Front-line engagement for retail.
The Problem: missing insights and ideas
Enterprises are losing out on
value from not engaging their
front-line as a source of insights
and problem solving
Convflow: Front-line engagement solution be-spoke to retail
An end-to-end front-line engagement solution with
- Pulse: Capture customer and employee insights
real time
- Structured Solutions: Generate ‘00s of ideas
every month on custom value drivers. High impact
ideas summarised.
- Benchmarks: Performance by store/branch/team
on a real-time tracker on key front-line metrics
- Capabilitiy: Powered by 40+ retail problem solving
tools on innovation, cost reduction, revenue
enhancement and customer service
Use case
4
Took our retail efficiency framework.
400+ ideas and ongoing.
COGS – 30%, Revenue impact,
Strategic engagement from 30% to
70%
Pilots ongoing

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ConvFlow – A product that helps enterprises collaborate on problems and ideas in real-time on mobile and web

  • 2. The Problem: missing insights and ideas Enterprises are losing out on value from not engaging their front-line as a source of insights and problem solving
  • 3. Convflow: Front-line engagement solution be-spoke to retail An end-to-end front-line engagement solution with - Pulse: Capture customer and employee insights real time - Structured Solutions: Generate ‘00s of ideas every month on custom value drivers. High impact ideas summarised. - Benchmarks: Performance by store/branch/team on a real-time tracker on key front-line metrics - Capabilitiy: Powered by 40+ retail problem solving tools on innovation, cost reduction, revenue enhancement and customer service
  • 4. Use case 4 Took our retail efficiency framework. 400+ ideas and ongoing. COGS – 30%, Revenue impact, Strategic engagement from 30% to 70%