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Talkin’ about the Generations
           Carly Anderson
Leadership Skills for Tech Professionals
      carly@stellarleader.com
Generations in the workplace

The Traditionalists born 1922-1945 (67-90 yrs)

The Baby Boomers born 1946-1964 (48-66 yrs)

Gen X born 1965-1980 (32-47 yrs)

Gen Y/Millennials born 1981-1999 (13-31 yrs)
Spot the CEO
Notice the ages of the employees
What impression are you left with?
The CEO: Tony Hseih – 38 years (Gen X)

1995 Harvard grad, computer science
1996 started Linkexchange
1998 sold to Microsoft, $265m
1999 started Zappos
2009 sold to Amazon for $1.3b
2010 wrote Delivering Happiness

Zappos.com
Zapposinsights.com (sell training on
creating a GenX/Y workplace culture)
Traditionalists 1922-1945 (67-90 yrs), Boomers 1946-1964 (48-66 yrs)

   Gen X 1965-1980 (32-47 yrs), Gen Y/Millennials 1981-1999 (13-31 yrs)
-----------------------------------------------------------------------------------------------------

• Break in to groups of your generation

• What are the top 10 things other
  generations should know about you?

• What’s your biggest frustration with how
  other generations view you?
Traditionalists (1922-1945)

• Believe in consistency, uniformity, and rules
• Command-and-control leadership style
• Want automatic respect for being an elder
• Believe in logic, and following directions
• Have loyalty and respect for authority
• Dislike conflict – gravitate toward control
• View an understanding of history as a way
  to plan for the future
• Prefer hierarchical organizational structures
Baby Boomers (1946-1964)

•   Focus on individual choice and freedom
•   Value prosperity and ownership
•   Focus on health and wellness
•   Equal rights emerge
•   Confronted with a diverse workplace
•   Seek collaborative, group decision-making
•   Emphasize team-building
•   “The future is there for the taking”
Generation X (1965 – 1980)

• Both parents working; “latchkey kids”
• View parents as “older friends” – byproduct
  is autonomy and self-reliance, rather than
  respect for authority
• Want feedback and recognition
• Technology savvy
• Want balance between work and rest of life
• Want flexible work hours
• Unimpressed by titles
Gen Y / Millennials (1981 – 1999 )

• Have never lived without technology
• Exceptional multi-taskers
• Easily accept diversity, global in perspective
• Prefer to work in teams, and value independence
• Will there be a future? Columbine, 9/11
• Believe work is temporary and unreliable (have
  seen their parents lose their jobs)
• Nurtured and protected by parents. Want same
  from managers/supervisors
• Respect must be earned, regardless of age or title
Gen Y / Millennials (1981 – 1999 )
                      continued
• Adapt rapidly, crave change and challenge
• Want things instantly (other generations term this
  ‘entitled’)
• Fear living poorly – want lifestyle balance
• Seek flexibility in work hours and dress code
• Value self-expression more than self-control
• Marketing and branding self is important
• Seek continued learning (using technology)
• Want respect, to be seen as equal
Generations in the workplace



Be not afraid
Nuke nostalgia
There are no
perfect role models
The four-year career
Questions to Ponder
What barriers are you now aware of, that you put
between yourself and those of a different generation?

What fresh perspective can you view other generational
mindsets from?

What benefits could you get from seeing the world
the way ‘they’ see it?

               Carly Anderson, carly@stellarleader.com
Understanding Generational Differences in the Workplace

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Understanding Generational Differences in the Workplace

  • 1. Talkin’ about the Generations Carly Anderson Leadership Skills for Tech Professionals carly@stellarleader.com
  • 2. Generations in the workplace The Traditionalists born 1922-1945 (67-90 yrs) The Baby Boomers born 1946-1964 (48-66 yrs) Gen X born 1965-1980 (32-47 yrs) Gen Y/Millennials born 1981-1999 (13-31 yrs)
  • 3. Spot the CEO Notice the ages of the employees What impression are you left with?
  • 4. The CEO: Tony Hseih – 38 years (Gen X) 1995 Harvard grad, computer science 1996 started Linkexchange 1998 sold to Microsoft, $265m 1999 started Zappos 2009 sold to Amazon for $1.3b 2010 wrote Delivering Happiness Zappos.com Zapposinsights.com (sell training on creating a GenX/Y workplace culture)
  • 5. Traditionalists 1922-1945 (67-90 yrs), Boomers 1946-1964 (48-66 yrs) Gen X 1965-1980 (32-47 yrs), Gen Y/Millennials 1981-1999 (13-31 yrs) ----------------------------------------------------------------------------------------------------- • Break in to groups of your generation • What are the top 10 things other generations should know about you? • What’s your biggest frustration with how other generations view you?
  • 6. Traditionalists (1922-1945) • Believe in consistency, uniformity, and rules • Command-and-control leadership style • Want automatic respect for being an elder • Believe in logic, and following directions • Have loyalty and respect for authority • Dislike conflict – gravitate toward control • View an understanding of history as a way to plan for the future • Prefer hierarchical organizational structures
  • 7. Baby Boomers (1946-1964) • Focus on individual choice and freedom • Value prosperity and ownership • Focus on health and wellness • Equal rights emerge • Confronted with a diverse workplace • Seek collaborative, group decision-making • Emphasize team-building • “The future is there for the taking”
  • 8. Generation X (1965 – 1980) • Both parents working; “latchkey kids” • View parents as “older friends” – byproduct is autonomy and self-reliance, rather than respect for authority • Want feedback and recognition • Technology savvy • Want balance between work and rest of life • Want flexible work hours • Unimpressed by titles
  • 9. Gen Y / Millennials (1981 – 1999 ) • Have never lived without technology • Exceptional multi-taskers • Easily accept diversity, global in perspective • Prefer to work in teams, and value independence • Will there be a future? Columbine, 9/11 • Believe work is temporary and unreliable (have seen their parents lose their jobs) • Nurtured and protected by parents. Want same from managers/supervisors • Respect must be earned, regardless of age or title
  • 10. Gen Y / Millennials (1981 – 1999 ) continued • Adapt rapidly, crave change and challenge • Want things instantly (other generations term this ‘entitled’) • Fear living poorly – want lifestyle balance • Seek flexibility in work hours and dress code • Value self-expression more than self-control • Marketing and branding self is important • Seek continued learning (using technology) • Want respect, to be seen as equal
  • 11. Generations in the workplace Be not afraid Nuke nostalgia There are no perfect role models The four-year career
  • 12. Questions to Ponder What barriers are you now aware of, that you put between yourself and those of a different generation? What fresh perspective can you view other generational mindsets from? What benefits could you get from seeing the world the way ‘they’ see it? Carly Anderson, carly@stellarleader.com