CAREER ABRIDGEMENT
ConsultingSkills Requirements Management & Data Analysis, Process Documentation (AS – TO BE – GAP),Business Case, IT & Business
Roadmap, Change Management, Strategy mapping, Market Research
PlatformExperience SAP, Oracle R12, People-soft, Mainframe, Tally, Busy win, Walker, TDM and OTP
Business Analysis Market Research, Industry Analysis, Competitor shared services performance & Reporting analysis
ERP Solutions SAP, Oracle, People-soft, Mainframe, Tally, Busy win, Walker, Tableau, TDM and OTP
Project Management Proficient in managing end-to-end development of projects from inception, requirement elicitation, design,
implementation, Data migration, UAT, requirement documentation & closure with the business teams, End user
training, Time management
VISA Valid (B1/B2) United States Visa
Trainings Sig Sigma GB, lean Ace certified, Pinnacle Advanced Presentation Skills, Certified soft skills trainer, Leadership
Functional expertise Strategic & Tactical Planning, Quality assurance & audits, Process transition, SLA, Process & Project design, Client
relationship & Onsite/offsite team management
PROJECT OVERVIEW
Pritam Roy
Male | DOB: December 21, 1986 |: pritamroy2101@gmail.com |: +91 9899830276
• MBA Financewith over 9.5 years of consultingexperiencein Shared Services & BPO’s (Organizational ChangeManagement, Application
Portfolio Rationalization,BusinessTransformation and BusinessAnalysis)
• Currently associated with British Council Shared Services as Consultant – Business Analyst (Manager)
• Actively engaged with Senior Management to develop Strategy for the Shared Service Centre (SSC)
• Excellent communication and stakeholder management skills
• Handled US ,UK ,ASPAC based global Insurance,Accounts Payable,Receivable& banking clients
• Strong domain knowledge about BFSI & F&A and working knowledge of MS Office& Visio for Process Maps
• Proactivein Though Leadership: Published WhitePapers,Write-ups , Newsletters, Monthly performance Summary for MD &DFO
• Extensive experience in working with cross functional,globally dispersed teams
SKILL SET
BRITISH COUNCIL SHARED SERVICES
Benchmarking of BCMS performance against peer SSC’s (Market Leaders) along with Everest: Processes definition,Identification of potential
partners and data sources basisparameters (Savings,Risk Mitigation & Revenue Impact), Data gathering(last5 years) on basis of Business
impactmethodology, Impactanalysis,Data mining& Report publishing
o Benefits – Cumulative impactof SSC for the period 2010 – 2015, includingimpactarbitrageand valuebeyond arbitrageequates
GBP 44million
o Outcome of the exercise - SSC stands on stage 2 and progressingtowards stage 3in the maturity index givinga return on 2.2 times
to its parentorg
Development of organizational strategy (Triple Crown) Implementation of 4DX methodology:
o Actively participated as a representative of Financein developing the organizational strategy alongwith senior stakeholders of the
organization
o Develop, Plan,Organize& implement 4DX methodology by Franklin Covey in linewith the organizational goals
o Benefit – Assuranceon the achievement of the organizational goals
Development and implementation of Balance scorecard for Finance: Mission assessment,Focus on internal stakeholder needs, process
mapping, develop performance measures,cascadeand evaluatenew scorecard
o Benefit –
Alignment of key performance measures with strategy(TripleCrown)
Increased employee performance, Reduce TAT & Effective decision making
Monitor performance of the finance delivery operations through monthly dashboards, which include delivery CSFs and KPIs
Lead development of Knowledge management discipline& Value beyond costarbitrageof the finance delivery function
Work with Head Innovation Lab of the Centre to help identify and mature disruptivechangeideas for financedelivery
Seeking Management jobs in Strategy Consulting, Business Analytics with a growth oriented organization
HSBC
Implementation of Finance Transformation Platform project: Liaisingwith countries for requirement gathering, Functional platform
design, Strategic & Implementation planning,Risk assessment,Industry research, Gap analysis, UAT testing, Stakeholder management and
rollout
o Benefits :
Month end reportingbecame justanother day.Real time reportingfor internal and external stakeholders which helped
in increasingtheproductivity and credibility of the Organization
Increased companies growth by securingnew customers and deliveringnew projects
Successfully completed onsite transition of AP & Bank Reconciliation processes (USA): Scoping,Solution identification,Knowledge
transfer,Stabilization & BAU, IT & Quality support& end to end integration
Develop and drivethe cultureof Value addition based on McKinsey Model
Production Planning& Achievingquantitative& qualitativeproduction targets
Standardization projectin Production & Accuracy:
o Methodology used – Lean Tools,Fish Bone & Bow Tie, Impact in USD – 8k & 5.6k (p.a)
RBS
Implemented & supported migration of Oracle R12 from Hyperion DRM ERP solution: Data migration from old system to new oracleR12,
Business rules definition,Creation of design documents, Analyze existingbusiness infrastructure,implement, Risk assessment,Liaisingwith
application developers and local ITteams,Provide supportpost implementation
o Benefits – Improved & standardized reportingsystem across organization
Questionnaire based assessmentof growth strategies of 10 shared services
EMPLOYMENT HISTORY
• 14 Oct2014 – Present: British Council Shared Services as ConsultantBusinessAnalyst –Manager band
• Oct 2013 - Oct 2014: Royal Bank of Scotland as ConsultantBusiness Analyst -AssistantManager band on Financechange programme
• Nov 2010 – Oct 2013: HSBC Shared Services as AssistantManager for Financetransformation platformchangeprogramme
• June 2006 – Nov 2010: Genpact, worked as Process developer and handled bankingprojects
ACADEMIC CREDENTIALS
• 2015: Prince2 Certified
• 2008-2010:PGDM (MBA) from Western International University (Phoenix,Arizona)
ACCOLADES
• “ Annual Award” for successful transition & implementation of FTP in 5 regions duringannual summitin Chicago
• “Quarter Awards” consecutively for two quarters for demonstrating excellenceand creatinga positiveimpacton business
• “EMPLOYEE of the year -2012 ” in HSBC for Financeon completing the most important project of HSBC named “FTP”
• 20 awards in Genpactduringmy career of 4 years
Genpact
Implementation of Insurance & banking business of Allstate in India for BFSI vertical: Market Research, Competitor research,Data
gathering & analysis,Reconciliation & Recommendations based on reconciliation
o Benefits :
More business opportunities to Genpact
Imparted onsite and offsite trainingto new joiners on business analysis
Process improvement projects: 23 leans for production, accuracy,stakeholder management, databasemaintenanceetc
o Methodology used – MUDA, Poka Yoke, Impactin USD – 16k & 5k (p.a)