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PREMIUM POWERPOINT SLIDES
Mobile Marketing
Mobile Marketing
POWERPOINT TEMPLATE
AGENDA
MOBILE MARKETING
introduction
Statistics
implementation
Strategy
Data protection
Trends
If your plans don’t include mobile,
Your plans are not finished.
Wendy Clark, Coca Cola
 A component of mobile commerce
M-Commerce: use of wireless handheld devices to buy and sell goods and
services
 Interaction with customers through wireless telecommunications and mobile
devices connected to mobile service providers, WIFI networks, Bluetooth,
DVB-H and UMTS
 Cell phones provide direct contact to customers (one-to-one-marketing)
 Businesses offer customers a variety of services and promotions (i.e. games,
ringtones, videos, news, product information, shopping opportunities and
payment transactions) through Short Message Service (SMS) or Multimedia
Messaging Service (MMS)
INTRODUCTION
Mobile Marketing
INTRODUCTION
Mobile Marketing Mix
Promotion
policy
Mobile advertising,
permission marketing and
direct response marketing
Product
policy
Free or paid mobile
products
Price
policy
Price and distribute
mobile products
Place
policy
Determine distribution
platforms for mobile
products
In 2015, Google initiated a
ranking System:
Mobile-friendly websites will
rank higher in search results.
INTRODUCTION
Google Mobile Usability Update
INTRODUCTION
Features of Mobile Marketing
Source: Smaato Publisher Platform SPX (2015)
Location
IndependentTimeIndependentInteractive&
Immediate
Localized
Entertainment&
Emotional
Connection
Personalized &
Targeted
Availability
Maximum ReachMinimize Waste
Circulation
INTRODUCTION
Graphics
INTRODUCTION
Advantages of Mobile Marketing
precision
Personalized and targeted
communication with
customers
promotions
Promotions provide further
buying incentives
cost
Mobile marketing is more
cost-effective than traditional
marketing strategies
Contact
Close contact with customer,
even after purchase
STATISTICS
Forecast of Global Mobile Data Traffic
2,5
3,7
6,2
9,9
14,9
21,7
30,6
0
5
10
15
20
25
30
35
2014 2015 2016 2017 2018 2019 2020
Source: Cisco (2016)
STATISTICS
Number of Mobile Internet Users
US Internet Users (by device), 2015-2021
In Millions
Note: people of all ages
with access to the Internet
via computer/laptop or
mobile device (browser or
app) at least once a
month, * including
smartphones and tablets
32,1 36,6 40,7 44,5 47,2 49,8 52,3
24,7 20,3 17,9 15,2 12,9 11,5 10,7
204 210,4 214,6 218,3 221,1 222,6 223,5
0
50
100
150
200
250
300
2015 2016 2017 2018 2019 2020 2021 Source: eMarketer, 2017
Number of users: mobile-only
Internet
Number of users: computer/ laptop
Internet
Number of users: Internet,
computer and laptop
mobile
advertising
spending
STATISTICS
Estimate of Mobile
Ad Spending per
Country by
2018 (in %)
Source: Investment Bank
Digi-Capital (2015)
11
10
9
43
8
6
4
3
3 3
China
Japan
UK
USA
Germany
Brasil
South Korea
France
Australia
Argentinia
STATISTICS
Mobile Search Behavior
48%
start their searches
on search engines
33%
start their searches
directly on popular
websites
26%
start their searches
on apps
Source: Smart Insights, 2017
IMPLEMENTATION
Mobile Marketing Options
Online Mobile Offline
Portal E-Mail
SMS/
MMS
Apps Keywords
Print &
TV
Communication
Loyalty
Newsletter
Leads &
Sales
Push-Services
Cross-Selling
Coupons &
Flyer
Brand & Sales
Mass Mailing
IMPLEMENTATION
Cost Factors
Technical implementation
 messaging processing
 creating an infrastructure for
feedback channels
 administration of mobile
applications
 technical advertising resources
 integrating existing systems
Planningand concept
 conceptual consulting services
 creative development
Evaluation and analysis
 implementing technical
analysis tools
 preparing and evaluating
response data
 analyzing effectiveness of
advertising
Addressing target audience
 advertising and sponsoring costs
 provision of own data and
contents
 sharing profile data with
external suppliers
IMPLEMENTATION
Mobile Commerce Platform – Example
Confirm the order
Receive a text message confirming payment
Receive a text message with the order invoice
Check if cashless payment is possible and pay
directly with your mobile phone
Select a service option
Mobile
commerce
platform
IMPLEMENTATION
Goals
App-Downloads
Downloads allow users to obtain
apps quickly and easily.
Product Sales
Other products can be sold along
with the app
Customer Relationship
Management (CRM)
Contact with existing customers must
be maintainedPhone Calls
Since many consumers prefer to make contact
by phone, a telephone number should be
provided.
Lead Generation
Use new search functions to create
wider distribution and reach new target
groups.
Mobile Website Traffic
Specific strategies should be
implemented to increase information
retrieval via the app.
Brand Awareness
The brand (brand message) must be
continuously shared with target groups
to maintain brand recognition.
Ziele
IMPLEMENTATION
Mobile SEO – Konfigurationen nach Google
Configuration OriginalURL OriginalHTML cODE
Responsive Web design
Dynamic provision
Different urls
STRATEGY
Elements of a Successful Mobile Strategy
Mobile as a change projectPersonal service via
mobile devices
Analyze and optimize mobile developments
 Check mobile activity with KPIs (app download rate, return rate,
visit times, etc.)
 Targeted market observation
Mobile optimization of websites
 Better search engine ranking
 User-friendly presentation
Networking with target group
 Continuous networking with
customers
 Customized offerst
 Offer mobile services
 Personal contact with customers
 Mobile affects all areas and departments
of a company
 Mobile projects as part of digital
transformation
STRATEGY
User Interests
Free gifts
Meaningful and relevant content
Location-specific products and
services
Receiving necessary information
with little effort
Visually-appealing banners
Personalized advertising
What kind
of advertising
interests mobile
internet users?
STRATEGY
Mobile Marketing Strategy Analysis
Fundamental Questions
 Does the existing strategy include social media?
 How much content is actually reaching mobile consumers?
 What are the advantages/strengths of this marketing strategy?
 What is the current marketing budget? Is it being used effectively?
Business Basics. What problem does the app solve? Does the app fill a gap in the market? What are
the benefits of the app? Who is the app for? How can consumers get the app?
MobileSWOT-Analysis:Analyze 4 factors – strengths, weaknesses, opportunities and threats.
Gap-Analysis: Is there a gap between the current and target strategy?
STRATEGY
Value Chain and Market Players
STEP 1 STEP 6STEP 2 STEP 3 STEP 4 STEP 5
Advertisers Operators Networks
Consumer
Device
Manufacturer
Mobile
Marketing
Provider
Content Providers
Search Engines
Advertising Marketers
DATA PROTECTION
Authorization
Obtaining consent
IN WRITING
Via signature
ELECTRONIC
Opt-in/opt-out method (by consent)
EMPHASIZE
Consent should be emphasized along with other
clarifications
Consent information
EXTENT OF DATA COLLECTION
STORAGE & USE
PURPOSE
CRITICISM
Mobile marketing is often criticized due to gaps in data protection.
Companies are trying to personalize advertising with user data in the best way possible.
Download at www.PresentationLoad.com
Smartphones
Dominate our Lives
Whether as an element
of Internet of Things or to
cope with other tasks,
smartphones play an
ever-increasing role in
our lives.
Native Advertising
Better than traditional
display ads, component-
based ads that are
viewed on smartphones
bring new opportunities
for publishers.
Security and
Privacy
The number of
transactions and other
payments via
smartphones is
increasing.
Bots Revolutionize
Online Marketing
Bots analyze messages
and can react to them.
For example, language
assistants are increasingly
used in customer chats.
AMP Standard
Mobile sites can be
loaded faster, have a
coherent design, and
benefit from higher
search engine visibility.
TRENDS
10 Mobile-Marketing-Trends (1)
Click here to visit www.PresentationLoad.com
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Mobile Marketing PPT Template

  • 4. If your plans don’t include mobile, Your plans are not finished. Wendy Clark, Coca Cola
  • 5.  A component of mobile commerce M-Commerce: use of wireless handheld devices to buy and sell goods and services  Interaction with customers through wireless telecommunications and mobile devices connected to mobile service providers, WIFI networks, Bluetooth, DVB-H and UMTS  Cell phones provide direct contact to customers (one-to-one-marketing)  Businesses offer customers a variety of services and promotions (i.e. games, ringtones, videos, news, product information, shopping opportunities and payment transactions) through Short Message Service (SMS) or Multimedia Messaging Service (MMS) INTRODUCTION Mobile Marketing
  • 6. INTRODUCTION Mobile Marketing Mix Promotion policy Mobile advertising, permission marketing and direct response marketing Product policy Free or paid mobile products Price policy Price and distribute mobile products Place policy Determine distribution platforms for mobile products
  • 7. In 2015, Google initiated a ranking System: Mobile-friendly websites will rank higher in search results. INTRODUCTION Google Mobile Usability Update
  • 8. INTRODUCTION Features of Mobile Marketing Source: Smaato Publisher Platform SPX (2015) Location IndependentTimeIndependentInteractive& Immediate Localized Entertainment& Emotional Connection Personalized & Targeted Availability Maximum ReachMinimize Waste Circulation
  • 10. INTRODUCTION Advantages of Mobile Marketing precision Personalized and targeted communication with customers promotions Promotions provide further buying incentives cost Mobile marketing is more cost-effective than traditional marketing strategies Contact Close contact with customer, even after purchase
  • 11. STATISTICS Forecast of Global Mobile Data Traffic 2,5 3,7 6,2 9,9 14,9 21,7 30,6 0 5 10 15 20 25 30 35 2014 2015 2016 2017 2018 2019 2020 Source: Cisco (2016)
  • 12. STATISTICS Number of Mobile Internet Users US Internet Users (by device), 2015-2021 In Millions Note: people of all ages with access to the Internet via computer/laptop or mobile device (browser or app) at least once a month, * including smartphones and tablets 32,1 36,6 40,7 44,5 47,2 49,8 52,3 24,7 20,3 17,9 15,2 12,9 11,5 10,7 204 210,4 214,6 218,3 221,1 222,6 223,5 0 50 100 150 200 250 300 2015 2016 2017 2018 2019 2020 2021 Source: eMarketer, 2017 Number of users: mobile-only Internet Number of users: computer/ laptop Internet Number of users: Internet, computer and laptop
  • 13. mobile advertising spending STATISTICS Estimate of Mobile Ad Spending per Country by 2018 (in %) Source: Investment Bank Digi-Capital (2015) 11 10 9 43 8 6 4 3 3 3 China Japan UK USA Germany Brasil South Korea France Australia Argentinia
  • 14. STATISTICS Mobile Search Behavior 48% start their searches on search engines 33% start their searches directly on popular websites 26% start their searches on apps Source: Smart Insights, 2017
  • 15. IMPLEMENTATION Mobile Marketing Options Online Mobile Offline Portal E-Mail SMS/ MMS Apps Keywords Print & TV Communication Loyalty Newsletter Leads & Sales Push-Services Cross-Selling Coupons & Flyer Brand & Sales Mass Mailing
  • 16. IMPLEMENTATION Cost Factors Technical implementation  messaging processing  creating an infrastructure for feedback channels  administration of mobile applications  technical advertising resources  integrating existing systems Planningand concept  conceptual consulting services  creative development Evaluation and analysis  implementing technical analysis tools  preparing and evaluating response data  analyzing effectiveness of advertising Addressing target audience  advertising and sponsoring costs  provision of own data and contents  sharing profile data with external suppliers
  • 17. IMPLEMENTATION Mobile Commerce Platform – Example Confirm the order Receive a text message confirming payment Receive a text message with the order invoice Check if cashless payment is possible and pay directly with your mobile phone Select a service option Mobile commerce platform
  • 18. IMPLEMENTATION Goals App-Downloads Downloads allow users to obtain apps quickly and easily. Product Sales Other products can be sold along with the app Customer Relationship Management (CRM) Contact with existing customers must be maintainedPhone Calls Since many consumers prefer to make contact by phone, a telephone number should be provided. Lead Generation Use new search functions to create wider distribution and reach new target groups. Mobile Website Traffic Specific strategies should be implemented to increase information retrieval via the app. Brand Awareness The brand (brand message) must be continuously shared with target groups to maintain brand recognition. Ziele
  • 19. IMPLEMENTATION Mobile SEO – Konfigurationen nach Google Configuration OriginalURL OriginalHTML cODE Responsive Web design Dynamic provision Different urls
  • 20. STRATEGY Elements of a Successful Mobile Strategy Mobile as a change projectPersonal service via mobile devices Analyze and optimize mobile developments  Check mobile activity with KPIs (app download rate, return rate, visit times, etc.)  Targeted market observation Mobile optimization of websites  Better search engine ranking  User-friendly presentation Networking with target group  Continuous networking with customers  Customized offerst  Offer mobile services  Personal contact with customers  Mobile affects all areas and departments of a company  Mobile projects as part of digital transformation
  • 21. STRATEGY User Interests Free gifts Meaningful and relevant content Location-specific products and services Receiving necessary information with little effort Visually-appealing banners Personalized advertising What kind of advertising interests mobile internet users?
  • 22. STRATEGY Mobile Marketing Strategy Analysis Fundamental Questions  Does the existing strategy include social media?  How much content is actually reaching mobile consumers?  What are the advantages/strengths of this marketing strategy?  What is the current marketing budget? Is it being used effectively? Business Basics. What problem does the app solve? Does the app fill a gap in the market? What are the benefits of the app? Who is the app for? How can consumers get the app? MobileSWOT-Analysis:Analyze 4 factors – strengths, weaknesses, opportunities and threats. Gap-Analysis: Is there a gap between the current and target strategy?
  • 23. STRATEGY Value Chain and Market Players STEP 1 STEP 6STEP 2 STEP 3 STEP 4 STEP 5 Advertisers Operators Networks Consumer Device Manufacturer Mobile Marketing Provider Content Providers Search Engines Advertising Marketers
  • 24. DATA PROTECTION Authorization Obtaining consent IN WRITING Via signature ELECTRONIC Opt-in/opt-out method (by consent) EMPHASIZE Consent should be emphasized along with other clarifications Consent information EXTENT OF DATA COLLECTION STORAGE & USE PURPOSE CRITICISM Mobile marketing is often criticized due to gaps in data protection. Companies are trying to personalize advertising with user data in the best way possible. Download at www.PresentationLoad.com
  • 25. Smartphones Dominate our Lives Whether as an element of Internet of Things or to cope with other tasks, smartphones play an ever-increasing role in our lives. Native Advertising Better than traditional display ads, component- based ads that are viewed on smartphones bring new opportunities for publishers. Security and Privacy The number of transactions and other payments via smartphones is increasing. Bots Revolutionize Online Marketing Bots analyze messages and can react to them. For example, language assistants are increasingly used in customer chats. AMP Standard Mobile sites can be loaded faster, have a coherent design, and benefit from higher search engine visibility. TRENDS 10 Mobile-Marketing-Trends (1)
  • 26. Click here to visit www.PresentationLoad.com DOWNLOAD POWERPOINT SLIDES