While generic in nature, there are some components of SharePoint (MOSS 2007) that require specific consideration, and are discussed and addressed by the interviewed subject matter experts and the included case studies. In particular, the powerful Team Site features and easy deployment features (Site Collections) of SharePoint make it even more demanding of a rigorous plan and detailed governance model. While intranet governance provides clarity and rules: namely the titles, roles and responsibilities of its owners, managers, stakeholders and contributors. Sadly, very few organizations actually have a well-defined governance model, and many of those have spent hundreds-of-thousands to millions of dollars on their website or intranet – amounting to extraordinary investments left to chance and execution on a whim.

1. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Toby Ward, Prescient Digital Media April 13, 2009 Planning for SharePoint Success

4. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution SharePoint Overview

6. MOSS - Six major components © 2008 Content and Code's visual representation of the SharePoint Platform

7. Source: TheCodeProject.com MOSS 2007 Services

8. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Assessment

12. Source: Slideshare.net

13. Source: Hawiian Airlines

14. Source: Get More Out of Your Intranet, Corporate Executive Board, March 2009

16. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Planning

22. Sample Objectives 14% Deliver measured return on investment (ROI) ($_ million) 43% Ensure all content is regularly reviewed for relevancy 43% Increase readership of key messages 43% Deliver a consistent look and feel across the intranet 43% Increase usability 57% Establish and maintain a strong governance structure 57% Create a simplified system for managing content 57% Improve user satisfaction 71% Improve employee productivity (reduce average clicks)

23. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Governance

27. S T R I C T LY C O N F I D E N T I A L Editor-In-Chief Intranet Council Co-Champions CIO & VP Editorial Committee Corporate Communications Advisory Group Human Resources Medium-size Collaborative

28. IBM Intranet Governance Reviews solutions for architectural feasibility w3 ODW Steering Committee PDT PDT PDT PDT Define measurable business goals for the ODW Prioritized & validated business requirements Allocate funding & monitor progress ODW IPMT ODW Architecture Council ODW Integration Team Manager Resources Portlet Search Order Mgt System Application Personal- ization PDT ODW PO Seller’s Role-based Portlet Solution workgroups who deploy capabilities on the ODW Manages commitments, interdependencies & issues S T R I C T L Y C O N F I D E N T I A L

29. Large - Hybrid

30. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Specific SharePoint Consideratons

33. BT SharePoint Collaboration Source: Richard Dennison, BT

34. BT SharePoint Collaboration Source: Richard Dennison, BT

35. BT SharePoint Collaboration Source: Richard Dennison, BT

36. BT SharePoint Collaboration Source: Richard Dennison, BT

40. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Q & A

42. Toby Ward, President, Prescient Digital Media [email_address] www.PrescientDigital.com www. IntranetBlog.com www.Twitter.com/TobyWard www.Twitter.com/Intranet2 www.Facebook.com (search “Intranet Global Forum”) ‏ 416.986.2226