Employee engagement is critical for any digital workplace, and the intranet plays a critical role. Employ engagement refers to the level of commitment and enthusiasm employees have for their organization. This 30-minute webinar will: • Examine the intranet’s role in improving employee engagement • Look at usage trends, tips for driving use and adoption • Provide suggestions to increase the 'stickiness' of the intranet • Also see first-hand examples and case studies from other leading intranets and digital workplaces Hosted by Prescient Digital Media and Digital Workplace & Intranet Global Forum conference founder Toby Ward, who has now been hosting this monthly webinar for 17 years (outside of Covid).

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INTRANETS DRIVE EMPLOYEE ENAGEMENT
Digital Workplace Engagement

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THE INTRANET EXPERTS
22 Years of Experience & Expertise

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Think About… 2
• What is the employee engagement rate at your organization?
• How often do they use the intranet? Digital workplace tools?
• Is the intranet merely a passive document library and/or newsletter?
• Have you asked employees what they want on the intranet?

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• Defining employee engagement
• Examine the intranet’s role in improving engagement
• Usage trends, tips for driving use and adoption
• Suggestions to increase the 'stickiness' of the intranet
• Examples & case studies from leading intranets & digital
workplaces
Agenda 4

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TOBY WARD
Founder, Prescient Digital Media

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•
…
‘
2001 2005 2011
Expanded client base
across North America
and Europe.
Growth
Expanded solutions for the
entire Digital Workplace.
Digital Workplace
Founded in Toronto.
Start
Full implementation services,
and SharePoint expertise.
Implementation
Focus on assessment, planning,
governance of intranets.
Intranets
22 years of Intranets & Digital Workplace
Multiple awards including the prestigious
Webby & Golden Quill Awards.
Awards
2018
Expansion into the US
& Western Canada
Virtual Office

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From Concept to Live
End-to-End Services
• User experience design
• Information architecture
• Dynamic wireframes
• Navigation flows
• Taxonomies
Design
• Stakeholder engagement
• Focus groups
• User surveys
• Content analysis
• Technology assessment
Assessment
• Development
• Configuration
• Integration
• Content migration
• Desktop, mobile.
• Customization
Implementation
• Strategic plan
• Solution roadmap
• Engagement plan
• Governance model
• Content management
• Blueprint / Roadmap
Planning
• Content creation
• Operations management
• Change management
• Analytics
• Search optimization.
Operations
Listen. Understand. Deliver.

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Clients

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EMPLOYEE ENGAGEMENT

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Engagement
• An “engaged employee” is one who is fully absorbed by
& enthusiastic about their work.
• Takes positive action to further the organization’s reputation
• “Engaged employees” contribute discretionary effort for their
organizations.
• “Engaged employees” find meaning in their work.

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TAKE POSITIVE ACTION

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Source: Dale Carnegie, Survey of 1,500 employees

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Source: Dale Carnegie, Survey of 1,500 employees

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For every 1% increase in employee
engagement, the return on investment (ROI)
for a social intranet increased 1000%.
- Harvard Business, ROI-Engagement Survey

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Source: Madison Workforce Engagement

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Source: Madison Workforce Engagement

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EXECUTIVES LEAD THE WAY

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Confidential © 2012 Prescient Digital Media

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ENCOURAGE EMPLOYEES TO COMMUNICATE

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MANAGERS FOSTER HEALTHY RELATIONSHIPS

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Stay connected with global colleagues

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Start a hashtag campaign
• Use hashtags to create common
themes for colleagues’ posts
• Align hashtags to cultural campaigns
• Encourage colleagues to
self-promote

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Learn about and join Colleague Resource Groups
Latino CRG
Global Asian Alliance
OPEN LGBTA
People with DisAbilities
Pfizer Fresh Faces

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Keep it fun
Get to know colleagues by discovering
shared interests outside of work

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EMPLOYEE RECOGNITION

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EMPLOYEE AMBASSADOR PROGRAMS

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Employee ambassadors
• Actively share news about the organization
• Use social media and word of mouth
• Trained on how and why to share
• Recognized and rewarded

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Volunteers
• The best ambassadors are volunteers
• Employees who are passionate and enthusiastic

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Ninjas use social tools to stay connected

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Needed
• Policies and guidelines
• Training and communication

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Sharing the approved stuff

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Sharing the approved stuff

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KEY LESSONS

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Key lessons
• Executive leadership
• Active communications
• Two-way conversations
• Rewards and recognition
• Intranet at the center

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Engagement & The Intranet
Digital Workplace
& Intranet
Executive
Leadership
Active
Communications
Two-way
Conversations
Rewards &
Recognition
Evaluate
Planning

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Next webinar?
• Intranet Master Ingredients
• SharePoint for Communicators
• Intranet Governance
• Content Management
• Intranet Design Principles

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QUESTIONS
Use the panel on the right

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Intranet Insight Newsletter
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QUESTIONS
Use the panel on the right

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IntranetGlobalForum.com
Last Year’s Conference – Full Video Replay
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www.PrescientDigital.com 416.926.8800 toby@prescientdigital.com