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PART 2
Practice plumbing exams ©
www.practiceplumbingexams.com
The Data Protection Act controls how your personal information is used by
organizations, businesses or the government.
Eve...
The equality Act 2010 - aims to make equal opportunities for all
it is an offence to discriminate look at the following ‘p...
:
 Employment Rights Act 1996
 Employment Relations Act 2004
 Employment Act 2004 and 2008
Practice plumbing exams ©
ww...
The act covers the following areas:
 written statement of employment terms – within two
months of employment you should h...
 time off work – an employee is entitled to time off work for
antenatal care, training or public duties.
 dismissal and ...
This Act, first introduced in 1992 and amended in 2004, established a
number of new rights at work covering the following ...
These acts cover key aspects of employment law
including:
 Paternity and maternity leave and pay
 Reform of employment t...
Codes of practice (CoPs) make
recommendations related to good practice
but are not statutory. However, because of
their na...
Almost all equipment will have the manufacturer’s fitting instructions
and other technical data or information sheets. The...
Information you may require from the suppliers and
manufacturers might include:
 The materials used in constructing the p...
Wherever possible, the manufacturer’s installation
instructions should be used and followed. If they are not,
the item wil...
These instructions will be available from the manufacturer
and are often supplied with the goods. Any service and
maintena...
User instructions are supplied to explain how to use an
item safely, efficiently and correctly. After fitting a bathroom
s...
When you are in the workplace there are certain key pieces of information
you need to be familiar with. Some of these will...
When major works are undertaken it is normal practise to have plans
and drawings available showing details of the work req...
A block diagram can be used to convey information about a circuit
without giving details about components or how they are ...
Assembly drawings show how the individual parts of a
product fit together. They normally contain scale drawings
of all the...
Layout and assembly drawings give information about
physical objects, such as the floor layout in a building, or a
mechani...
This type of scale is known as a ratio scale, and it makes
the drawings easy to use. To find a measurement on the
actual o...
The drawing scale is chosen to make the drawing a
reasonable size, according to it’s purpose. Although a scale
of 1:100 ma...
Technical information is recorded on diagrams and
drawings, so that everyone is involved in a project during
installation,...
Job sheets give detailed and accurate information about a job
to be done. Plumbing contracting companies issue them to
the...
Work programme
On a small job, you will have the work programme inside
your head, based on agreed start and finish dates. ...
The four main areas of work are –
 New build schemes.
 Refurbishment.
 Restoration.
 Maintenance.
Under these headings...
•The Construction Industry Training Board (CITB) is Sector Skills
Council for the construction industry.
This is now known...
Whatever size of company is being operated it has to have
legal status, this involves being registered with the Inland
Rev...
Can you think of four different types of company?
 Sole trader.
 Partnerships.
 Limited companies.(PRIVATE).
 Public l...
One person owns the business and overseas everything
although he may employ a small workforce.
Advantages
Owner takes all ...
Often created through Husband and Wife, or trades which
compliment each other.
Advantages
Fulfilling working relationships...
Most businesses if they begin to expand, tend to go limited
Two main reasons
•Tax advantages
•The individuals running the ...
2 main types
Private limited companies –
Cannot trade shares on the Stock Market.
Public limited companies –
Allowed to tr...
 There are several different types of plans.
 Building plans, this will contain details of room
sizes, where rooms are l...
1. The majority of the construction industry is made up of
businesses employing how many people?
2. What is the on going m...
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Comunications part 2

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Comunications part 2

  1. 1. PART 2 Practice plumbing exams © www.practiceplumbingexams.com
  2. 2. The Data Protection Act controls how your personal information is used by organizations, businesses or the government. Everyone responsible for using data has to follow strict rules called ‘data protection principles’. They must make sure the information is:  used fairly and lawfully  used for limited, specifically stated purposes  used in a way that is adequate, relevant and not excessive  accurate  kept for no longer than is absolutely necessary  handled according to people’s data protection rights  kept safe and secure  not transferred outside the European Economic Area without adequate protection Practice plumbing exams © www.practiceplumbingexams.com
  3. 3. The equality Act 2010 - aims to make equal opportunities for all it is an offence to discriminate look at the following ‘protected characteristics’. • Age • Religion or belief • Disability • Sex • Gender reassignment • Marriage and civil partnership • Sexual orientation • Pregnancy and maternity • Race Practice plumbing exams © www.practiceplumbingexams.com
  4. 4. :  Employment Rights Act 1996  Employment Relations Act 2004  Employment Act 2004 and 2008 Practice plumbing exams © www.practiceplumbingexams.com
  5. 5. The act covers the following areas:  written statement of employment terms – within two months of employment you should have an employment contract  pay and wages – an employee should be told when they will be paid, how much they will receive Practice plumbing exams © www.practiceplumbingexams.com
  6. 6.  time off work – an employee is entitled to time off work for antenatal care, training or public duties.  dismissal and redundancy – if an employee is dismissed without a good reason, the act outlines reason for unfair dismissal and also guarantees payment in the event of redundancy.  resolving disputes – the act lays down the process for resolving disputes between the employee and employer. The employee has the right to go to an employment tribunal if their rights have been ignored. Practice plumbing exams © www.practiceplumbingexams.com
  7. 7. This Act, first introduced in 1992 and amended in 2004, established a number of new rights at work covering the following areas:  Trade union recognition  Ballots for industrial action  Unfair dismissal of striking workers  Maternity and parental leave  Time off work for dependants  Employment tribunal awards  The right to be accompanied in disciplinary and grievance hearings  Part-time work – equality with people in full-time employment. Practice plumbing exams © www.practiceplumbingexams.com
  8. 8. These acts cover key aspects of employment law including:  Paternity and maternity leave and pay  Reform of employment tribunal procedures  Resolution of disputes in the workplace  Provisions in introduce the fix-term work directive  Flexible working  New rights to time off work for union learning representatives  Enforcement of the national minimum wage. Practice plumbing exams © www.practiceplumbingexams.com
  9. 9. Codes of practice (CoPs) make recommendations related to good practice but are not statutory. However, because of their nature, CoPs are widely used by clients and architects. Practice plumbing exams © www.practiceplumbingexams.com
  10. 10. Almost all equipment will have the manufacturer’s fitting instructions and other technical data or information sheets. These should be read understood before fitting the item concerned. Often on a project, the manufacturer of certain products will have already been specified by the consulting engineer or client. For many of these products you will already be familiar with their use and any requirements for installation. However, you will also come across more complex products with many component parts that you are less familiar with. You will therefore need to access information if they are to be installed, and subsequently, function correctly, some cases, perhaps more technical areas, you may need to refer to the manufacturer’s catalogue, datasheets or website, or contact the manufacturer directly. Practice plumbing exams © www.practiceplumbingexams.com
  11. 11. Information you may require from the suppliers and manufacturers might include:  The materials used in constructing the product  The types of component used in constructing the component  General equipment details such as operating characteristics, physical size and assembly instructions  Drawings and diagrams  Any special installation requirements  Delivery and storage details Practice plumbing exams © www.practiceplumbingexams.com
  12. 12. Wherever possible, the manufacturer’s installation instructions should be used and followed. If they are not, the item will not be covered by any warranty or guarantee and could possibly harm or damage. Most installation instructions will be linked to British standards, building regulations and water regulations as well as to good working practice. This makes it very important to follow any installation instructions at all times. Practice plumbing exams © www.practiceplumbingexams.com
  13. 13. These instructions will be available from the manufacturer and are often supplied with the goods. Any service and maintenance instructions should be left with the client following installation. This will allow the client to ensure that any repair work they carry out in the future meets the requirements of the product Practice plumbing exams © www.practiceplumbingexams.com
  14. 14. User instructions are supplied to explain how to use an item safely, efficiently and correctly. After fitting a bathroom suite for example you will need to explain to the customer how to use all the items. This could be done verbally and then by giving them the manufacturers’ instructions or you could provide the customer with a set of your own instructions. Practice plumbing exams © www.practiceplumbingexams.com
  15. 15. When you are in the workplace there are certain key pieces of information you need to be familiar with. Some of these will affect you on a day-to-day basis. Others will have an impact on the project as a whole. Job specifications. These usually accompany site and services drawings and details, and are mainly used on larger contracts. Job specifications provide details such as: • Type and quality of components, materials and fittings to be installed. • Type of clips or brackets to be used • System test specifications • Any specific installation requirements, e.g. who is to carry out any associated building work, such as cutting holes for pipework, drilling or notching joists and making good Practice plumbing exams © www.practiceplumbingexams.com
  16. 16. When major works are undertaken it is normal practise to have plans and drawings available showing details of the work required. You not require these if simply replacing a toilet and a cistern , but you would need a plan and drawing when replacing a bathroom suite in a new layout. The detail and requirement of the plans or the drawing will depend on the scale of the works been carried out. On larger jobs each trade may have a set of plans for the work that needs to be carried out by them. A technical diagram is simply a means of conveying information more easily or clearly than can be expressed in words. In the plumbing industry drawings and diagrams are used in different forms. Practice plumbing exams © www.practiceplumbingexams.com
  17. 17. A block diagram can be used to convey information about a circuit without giving details about components or how they are connected. It is typically used for a higher level, less detail, description of overall concepts. It does not focus on understanding the finer details of a system. In block diagrams the items are represented by a square or rectangle clearly labelled to show its purpose. The type of diagram shows the sequence of control for installations in its simplest form Service intake meter Fuse board Practice plumbing exams © www.practiceplumbingexams.com
  18. 18. Assembly drawings show how the individual parts of a product fit together. They normally contain scale drawings of all the components shown in their correct position relative to each other, with some overall dimensions. Internal components are shown by sectioning. Each component is listed and described on the drawing Practice plumbing exams © www.practiceplumbingexams.com
  19. 19. Layout and assembly drawings give information about physical objects, such as the floor layout in a building, or a mechanical object. If we were to make the drawing the same size as the object, the drawings would often be far too big to handle. To make the drawing a sensible size, we use scaled drawings. You may for example, have built model aeroplanes from a kit. Quite often these are described as 1/32 scale; in other words, every part in the model is 32 times smaller than the real thing. Practice plumbing exams © www.practiceplumbingexams.com
  20. 20. This type of scale is known as a ratio scale, and it makes the drawings easy to use. To find a measurement on the actual object, you measure the distance on the drawing and multiply it by the scale. It does not matter what unit of measurement you choose, because you are simply going to multiply it by a number [the scale]. For example, on most construction projects, the scale used to show the floor layout of a building is 1:1000. Therefore, 10 mm on the drawing represents something that is 100 times bigger in reality. (i.e. 10 x 100 = 1000 mm (1 metre) Practice plumbing exams © www.practiceplumbingexams.com
  21. 21. The drawing scale is chosen to make the drawing a reasonable size, according to it’s purpose. Although a scale of 1:100 may be fine for the layout of a building, it would be impractical for a road map, because you would only be able to get a few miles on each sheet. A scale of 1:500,000 (1 cm = 5km) would be better. In the same way, an assembly drawing for a watch would be too small to read if we used 1:100; a better scaled might be 20:1 (20 cm on the drawing represents 1 mm on the actual watch. Practice plumbing exams © www.practiceplumbingexams.com
  22. 22. Technical information is recorded on diagrams and drawings, so that everyone is involved in a project during installation, and in the future, knows what to do and what has been done. There is plenty of other information people need to communicate to others in the workplace, and various types of documents are used for this. Practice plumbing exams © www.practiceplumbingexams.com
  23. 23. Job sheets give detailed and accurate information about a job to be done. Plumbing contracting companies issue them to their plumbers. They will include:  The customer’s name and address  A clear description of the work to be carried out  Any special instructions or special conditions (e.g. pick up special tools or materials Sometimes extra work is done, which is not included in the job sheet. In this case it is not recorded on a day worksheet so that the customer can be charged for it. Practice plumbing exams © www.practiceplumbingexams.com
  24. 24. Work programme On a small job, you will have the work programme inside your head, based on agreed start and finish dates. On larger contracts, the approach is more scientific, and a contract programme will have been provided. This could consist of an overall programme for all site trades, as well as a separate programme for each trade. There could be a number of variations on this theme, but the principle of programming is basically ‘activity against time’. Practice plumbing exams © www.practiceplumbingexams.com
  25. 25. The four main areas of work are –  New build schemes.  Refurbishment.  Restoration.  Maintenance. Under these headings list and describe what type of works might be undertaken.Practice plumbing exams © www.practiceplumbingexams.com
  26. 26. •The Construction Industry Training Board (CITB) is Sector Skills Council for the construction industry. This is now known as CONSTRUCTION SKILLS, from the 30.3.2007. •It liaises with Government, Employers, Employees, and Educational Establishments to meet the needs of the industry with regard To training, education, employment, and legislation. •It estimates there are 165,000 companies working in construction. •80% of plumbing companies employ between 1 and 4 people Practice plumbing exams © www.practiceplumbingexams.com
  27. 27. Whatever size of company is being operated it has to have legal status, this involves being registered with the Inland Revenue. •Producing accounts •Public Liability Insurance. • Employee Liability Insurance. These are minimum requirements Practice plumbing exams © www.practiceplumbingexams.com
  28. 28. Can you think of four different types of company?  Sole trader.  Partnerships.  Limited companies.(PRIVATE).  Public limited companies.(PLC’S). Practice plumbing exams © www.practiceplumbingexams.com
  29. 29. One person owns the business and overseas everything although he may employ a small workforce. Advantages Owner takes all the profits Less legislation to comply with. Disadvantages Liable for all debts incurred. So sole trader runs the risk of losing personal savings and assets. Shoulder considerable responsibility themselves Practice plumbing exams © www.practiceplumbingexams.com
  30. 30. Often created through Husband and Wife, or trades which compliment each other. Advantages Fulfilling working relationships develop over many years. Workload and responsibility shared. Disadvantages All profits shared. Sometimes uneven share of work load and responsibility leads to breakdown of friendships and partnerships. Practice plumbing exams © www.practiceplumbingexams.com
  31. 31. Most businesses if they begin to expand, tend to go limited Two main reasons •Tax advantages •The individuals running the company are not liable for any debts incurred by the company Disadvantages •Trading accounts available to be examined at Companies House. •More detailed accounting system i.e. wages systems Practice plumbing exams © www.practiceplumbingexams.com
  32. 32. 2 main types Private limited companies – Cannot trade shares on the Stock Market. Public limited companies – Allowed to trade on Stock Market providing they have share capital in excess of 50,000 pounds. Make your own list of well known Private Limited Companies. Practice plumbing exams © www.practiceplumbingexams.com
  33. 33.  There are several different types of plans.  Building plans, this will contain details of room sizes, where rooms are located and where appliances are located.  Site plans, are plans of the whole site and not each dwelling.  Services plan, will show where pipes and cables are to be run. Practice plumbing exams © www.practiceplumbingexams.com
  34. 34. 1. The majority of the construction industry is made up of businesses employing how many people? 2. What is the on going management of all aspects of a large building or estate called? 3. You’ve set up your own business and don’t want to be liable for its debts should it fail. What category of business would you choose? 4. List three tasks that Construction Managers cover as part of their job. 5. Quantity Surveyors ensure the technical aspects of the construction projects are correct. TRUE or FALSE? Practice plumbing exams © www.practiceplumbingexams.com

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