SlideShare a Scribd company logo
1 of 11
Manage the
Impact of Change
Manage the Impact of Change
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
By the end of the Power Hour you will be able to:
• Describe why change is difficult
• Explain the ‘Change Curve’ that many people
experience when dealing with change
• Suggest practical actions to help
people handle each stage of the
Change Curve
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Step to It!
Old Ways New Ways
Left = Left Left = Forward
Right = Right Right = Back
Forward = Forward Forward = Right
Back = Back Back = Left
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
How did we do?
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Step to it – Again!
Old Ways New Ways
Up = Up Up = Front
Down = Down Down = Side
Front = Front Front = Down
Side = Side Side = Up
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Change is Loss
Security Relationships Control
Ability Ownership
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
The Change Curve
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
•People are in their comfort zones.Stability
•People are in shock, and simply stop.Immobilisation
•Fearful of the change, people convince themselves that it
won't happen.Denial
•People feel upset and annoyed, and look for people to blame.Anger
•People try to regain some control over the situation.Bargaining
•People focus on what they have lost.Depression
•People are resigned to the change, and start to see how they
can make the best of it.Testing
•The new way becomes familiar and normal.Acceptance
Manage the
Impact of Change
Train the Trainer Oct 2011
Helping people through change
Listen Have Empathy Show Respect Give Direction
Provide
Information
Communicate Be Honest Train People
Reassure
People
Be Assertive
Manage
Conflict
Negotiate
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Make it Work at Work
What are you going
to DO as a result of
this Power Hour
Session?
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
These slides have been produced as an optional
resource to support a Bite-Size Training session on this
subject.
A full set of materials, including detailed Session
Leader’s Guide, Delegate Workbook and supporting
activities can be purchased from our Training Shop
Our Training materials are licence-free, but are for use
by the purchaser only.
They CANNOT be passed or sold on.

More Related Content

Similar to Manage the impact of change

Self management the-influence_edge_and_change
Self management the-influence_edge_and_changeSelf management the-influence_edge_and_change
Self management the-influence_edge_and_changeShankar Myadharaveni
 
ADKAR and Change.ppt
ADKAR and Change.pptADKAR and Change.ppt
ADKAR and Change.pptssuser89ee7a
 
How To Implement Change
How To Implement ChangeHow To Implement Change
How To Implement ChangeSteve Wise
 
Bridges+Model+of+Transition.pdf
Bridges+Model+of+Transition.pdfBridges+Model+of+Transition.pdf
Bridges+Model+of+Transition.pdfKiran Dubb
 
Change Management Program
Change Management Program Change Management Program
Change Management Program Dr. John Persico
 
Change Management-new ppt.ppt
Change Management-new ppt.pptChange Management-new ppt.ppt
Change Management-new ppt.pptAradhitaDeb2
 
Behavioural Change Re-visited
Behavioural Change Re-visitedBehavioural Change Re-visited
Behavioural Change Re-visitedMartin Jack
 
Leading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilLeading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilMichael Barker
 
Managing Change by Mirza Yawar Baig
Managing Change by Mirza Yawar BaigManaging Change by Mirza Yawar Baig
Managing Change by Mirza Yawar BaigMirza Yawar Baig
 
Leading change in challenging times
Leading change in challenging timesLeading change in challenging times
Leading change in challenging timesMichael Barker
 
WHAT'S WRONG WITH CHANGE by Serrainne Nyamori
WHAT'S WRONG WITH CHANGE by Serrainne NyamoriWHAT'S WRONG WITH CHANGE by Serrainne Nyamori
WHAT'S WRONG WITH CHANGE by Serrainne Nyamoriserrainne Nyamori
 
Change Management Workshop slides
Change Management Workshop slidesChange Management Workshop slides
Change Management Workshop slidesMark Perrett
 
How to Lead Change When You Don't Have the Time Phil Buckley, Change with C...
How to Lead Change When You Don't Have the Time   Phil Buckley, Change with C...How to Lead Change When You Don't Have the Time   Phil Buckley, Change with C...
How to Lead Change When You Don't Have the Time Phil Buckley, Change with C...Phil Buckley
 
Introduction to change management
Introduction to change managementIntroduction to change management
Introduction to change managementKapil Kant Kaul
 

Similar to Manage the impact of change (20)

Self management the-influence_edge_and_change
Self management the-influence_edge_and_changeSelf management the-influence_edge_and_change
Self management the-influence_edge_and_change
 
ADKAR and Change.ppt
ADKAR and Change.pptADKAR and Change.ppt
ADKAR and Change.ppt
 
How To Implement Change
How To Implement ChangeHow To Implement Change
How To Implement Change
 
Bridges+Model+of+Transition.pdf
Bridges+Model+of+Transition.pdfBridges+Model+of+Transition.pdf
Bridges+Model+of+Transition.pdf
 
Change Management Program
Change Management Program Change Management Program
Change Management Program
 
Change Management-new ppt.ppt
Change Management-new ppt.pptChange Management-new ppt.ppt
Change Management-new ppt.ppt
 
Change Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of ChangeChange Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of Change
 
Change Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of ChangeChange Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of Change
 
Behavioural Change Re-visited
Behavioural Change Re-visitedBehavioural Change Re-visited
Behavioural Change Re-visited
 
Leading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilLeading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees Council
 
Managing Change by Mirza Yawar Baig
Managing Change by Mirza Yawar BaigManaging Change by Mirza Yawar Baig
Managing Change by Mirza Yawar Baig
 
Leading change in challenging times
Leading change in challenging timesLeading change in challenging times
Leading change in challenging times
 
Plan your time
Plan your timePlan your time
Plan your time
 
WHAT'S WRONG WITH CHANGE by Serrainne Nyamori
WHAT'S WRONG WITH CHANGE by Serrainne NyamoriWHAT'S WRONG WITH CHANGE by Serrainne Nyamori
WHAT'S WRONG WITH CHANGE by Serrainne Nyamori
 
Change Management Workshop slides
Change Management Workshop slidesChange Management Workshop slides
Change Management Workshop slides
 
Embracing change
Embracing changeEmbracing change
Embracing change
 
Embracing Change
Embracing ChangeEmbracing Change
Embracing Change
 
How to Lead Change When You Don't Have the Time Phil Buckley, Change with C...
How to Lead Change When You Don't Have the Time   Phil Buckley, Change with C...How to Lead Change When You Don't Have the Time   Phil Buckley, Change with C...
How to Lead Change When You Don't Have the Time Phil Buckley, Change with C...
 
Introduction to Change Management.pdf
Introduction to Change Management.pdfIntroduction to Change Management.pdf
Introduction to Change Management.pdf
 
Introduction to change management
Introduction to change managementIntroduction to change management
Introduction to change management
 

More from Power Hour Training (12)

Bite size training
Bite size trainingBite size training
Bite size training
 
Deliver On-the-Job Training
Deliver On-the-Job TrainingDeliver On-the-Job Training
Deliver On-the-Job Training
 
Lead from a distance
Lead from a distanceLead from a distance
Lead from a distance
 
Empowering leadership
Empowering leadershipEmpowering leadership
Empowering leadership
 
Overcome objections
Overcome objectionsOvercome objections
Overcome objections
 
Handle complaints
Handle complaintsHandle complaints
Handle complaints
 
Telephone communication
Telephone communicationTelephone communication
Telephone communication
 
Run effective meetings
Run effective meetingsRun effective meetings
Run effective meetings
 
Motivate and engage people
Motivate and engage peopleMotivate and engage people
Motivate and engage people
 
Handle difficult people
Handle difficult peopleHandle difficult people
Handle difficult people
 
Assert yourself
Assert yourselfAssert yourself
Assert yourself
 
Magic minutes from power hour delegate
Magic minutes from power hour   delegateMagic minutes from power hour   delegate
Magic minutes from power hour delegate
 

Recently uploaded

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...Suhani Kapoor
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 

Recently uploaded (20)

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 

Manage the impact of change

  • 1. Manage the Impact of Change Manage the Impact of Change
  • 2. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 By the end of the Power Hour you will be able to: • Describe why change is difficult • Explain the ‘Change Curve’ that many people experience when dealing with change • Suggest practical actions to help people handle each stage of the Change Curve
  • 3. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Step to It! Old Ways New Ways Left = Left Left = Forward Right = Right Right = Back Forward = Forward Forward = Right Back = Back Back = Left
  • 4. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 How did we do?
  • 5. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Step to it – Again! Old Ways New Ways Up = Up Up = Front Down = Down Down = Side Front = Front Front = Down Side = Side Side = Up
  • 6. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Change is Loss Security Relationships Control Ability Ownership
  • 7. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The Change Curve
  • 8. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 •People are in their comfort zones.Stability •People are in shock, and simply stop.Immobilisation •Fearful of the change, people convince themselves that it won't happen.Denial •People feel upset and annoyed, and look for people to blame.Anger •People try to regain some control over the situation.Bargaining •People focus on what they have lost.Depression •People are resigned to the change, and start to see how they can make the best of it.Testing •The new way becomes familiar and normal.Acceptance
  • 9. Manage the Impact of Change Train the Trainer Oct 2011 Helping people through change Listen Have Empathy Show Respect Give Direction Provide Information Communicate Be Honest Train People Reassure People Be Assertive Manage Conflict Negotiate
  • 10. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Make it Work at Work What are you going to DO as a result of this Power Hour Session?
  • 11. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 These slides have been produced as an optional resource to support a Bite-Size Training session on this subject. A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop Our Training materials are licence-free, but are for use by the purchaser only. They CANNOT be passed or sold on.