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The debt landscape in response to a changing policy environment

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Deven Ghelani, founder and director of Policy in Practice, delivered this presentation on the role data can play to help tackle consumer debt at Utility Week's Consumer Debt Conference on 28 February 2019.

Deven's talk covered case studies about how water authorities and local authorities are working together, using their data, to identify and prevent vulnerability. Specifically:

- How to optimise your data analysis to better understand the problem and create a solution
- How public sector data can be used to overcome barriers to credit
- How to identify people in danger of crisis before it hits – a strategic plan to prevent hardship

For more details visit www.policyinpractice.co.uk, email hello@policyinpractice.co.uk or call 0330 088 9242

Veröffentlicht in: Daten & Analysen
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The debt landscape in response to a changing policy environment

  1. 1. Deven Ghelani Policy in Practice THE DEBT LANDSCAPE IN RESPONSE TO A CHANGING POLICY ENVIRONMENT Consumer Debt Conference, Utility Week 2019
  2. 2. Agenda • About Policy in Practice • The impact of recent policy changes on low income households • Initiatives to help support vulnerable consumers • A national initiative to pool data on low income families
  3. 3. A team of professionals with extensive knowledge of the welfare system who are passionate about making social policy work We help local authorities use their household level data to identify vulnerable households, target support and track their interventions We develop engaging software that helps people to increase their income, reduce their costs and helps them to build their financial resilience
  4. 4. Our analysis of Budget 2018 • £1.7 billion boost to benefit support, benefiting 2.5 million households (1.9m with children & 600k with limited capability for work) • £1.0 billion to help 1.1m people migrating onto Universal Credit (one-third of those left to migrate) • Employed households gain • Self-employed, disabled, ill or out of work don't gain • Download our report
  5. 5. • 1.6 million people on Universal Credit today • A further 1.6m people moving onto Universal Credit this year • 2.0 million people moving on through ‘managed migration’ from 2020. Universal Credit is rolling out fast
  6. 6. • UC work allowances: increase by £1,000 per year (from April 2019) • Two week run-on for those on existing DWP benefits (JSA, ESA, IS) in addition to those receiving housing benefit (from July 2020) • Self employed: Protection extended to all; assessed on actual income (not MIF) for 12 months (from July 2019) • Deductions from UC: Max rate down from 40% to 30% (from Oct 2019) • Delay in increasing the earnings limit that triggers surplus earnings (remains the same until 2020) • Period for recovery of advances extended from 12 to 16 months (from Oct 2021) • Slower roll-out of Universal Credit (end now Dec 2023) • Plus increase in minimum wage & changes in tax allowances (from April 2019) Budget 2018: Universal Credit changes
  7. 7. Direct payments to landlord to continue under UC, if transferring from HB  End of UClive service DEC2017 No new claims for UClive service after 01/01/18 UCadvances repayment period increases to 12 months UCadvances increases to 100%of UCaward  JAN 2018 All claims migrated to UC DEC2023 National Living Wage likely to rise to £8.80 p/hr Housing benefit to 'run-on' for the first 2 weeks of UC Payments for temporary accommodation improved Support for Mortgage Interest (SMI) becomes a loan National Living Wage set at £7.83 p/hr for over 25 Personal tax allowance up from £11,500 to £11,850  APRIL 2018 www.policyinpractice.co.uk  UNIVERSAL CREDIT ROADMAP Details subject to change Details correct at 20 Feb 2019 FEB2018 7day waiting period for UCabolished 2017 2018 2019 2020 2023 2018 2018 Mixed age couples must make new claims for UC instead of Pension Credit MAY2019 JULY2019 Self-employed familiies moving to UCwon’t be affected by minimum income floor for the first 12 months of their claim. Managed migration pilot will begin (starts in full end  2019) 2019 2019 2019 End of Full Service roll out  JAN 2019 New UCclaims for households with 2+ children FEB2019 APRIL2019 NLW will increase to £8.21p/hr for over 25s Personal tax allowance will increase to £12,500 Higher rate tax threshold will increase to £50,000 UCWork Allowances will increase by £1,000/year. 2019 APRIL 2020
  8. 8. Managed migration was scaled back for 2019, although around 1.6m people will still move onto Universal Credit this year via natural migration. The two-child limit to benefits would not apply to children born before April 2017. Flexible payments, including direct payments to landlords, split payments, and the payment of Universal Credit going to the main carer by default. The Secretary of State is also looking at options to reduce the five-week wait for new claimants, and accelerate childcare payments to providers. The High Court found in favour of four working mothers who challenged how the DWP took account of monthly earnings. New Secretary of State – new direction?
  9. 9. People are still going to be worse off
  10. 10. People are still going to be worse off
  11. 11. 111111 Initiatives to support vulnerable households Build your social tariffs into a single assessment tool License the tool for advisors to enable holistic support Work with local authorities - use data to target support tariffs to vulnerable consumers most in need Work with central government - Learn more about national initiatives to match data and pool enforcement resources.
  12. 12. Build your social tariffs into a single assessment tool, used by 10,000 people each day via GOV.UK
  13. 13. License the tool for advisors so they can give holistic support, improving people’s ability to repay in future
  14. 14. Work with local authorities: Use their data to target support tariffs to vulnerable people, including those less likely to ask for support
  15. 15. Cambridge councils partnership with South Staffs water. Connected to DHPs: £55k to 210 people Removed the income threshold. Great partnership. Work with local authorities
  16. 16. Reimagine Debt A cross-departmental initiative to improve enforcement activity across government and the private sector. Cabinet Office are pooling data to better understand households to improve collection and better support households in crisis. Work with central government: Learn about national initiatives to match data and pool enforcement resources
  17. 17. A new measure of poverty for the UK Takes into account household income, and household needs. What is water poverty? How can you eliminate it by 2030? Water Poverty: A new measure
  18. 18. Summary • People are still set to be worse off and Universal Credit is rolling out fast. • Utility companies can help people to tackle their debts by giving people access to social tariffs. • You can offer them holistic support too. Your vulnerability teams can check eligibility and increase take-up of local and national support, making it more likely that your customers will be able to pay their bills. • You can also work with central and local government to pool data and share resources, helping you to target your support to reach the most vulnerable. • What is your consumer vulnerability strategy? Have you developed specific plans, and would you like to advance them through analytics?
  19. 19. www.policyinpractice.co.uk Thank you Deven Ghelani deven@policyinpractice.co.uk 07863 560677 Oscar Jefferson oscar@policyinpractice.co.uk 07444 158921