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Improve Comm w/ 38 Tips
- 1. Communication “I shall look at you out of the corner of my eye, and you will say nothing. Words are the source of misunderstandings." -from the Fox-” -Antoine de Saint-Exupery, The Little Prince
- 2. Humans generally listen at a 25% comprehension rate We talk at a rate of 125-175 words per minute, listen at a rate of 125-250 words per minute, but think at a rate of 1000-3000 words per minute. In a typical business day, we spend 45% of our time listening, 30% of our time talking, 85% of what we know we have learned through listening Quick Facts Less than 2% of all professionals have had formal education or learning to understand and improve listening skills and techniques Communication occurs 7 out of every 10 minutes with another human being
- 3. With accurate communication in Any relationship, we Can enable ourselves with the possibilities of happiness and peaceful conduct http://www.flickr.com/photos/16230215@N08/6116884557/
- 4. Why Improve Your Communication Skills? Communication is everywhere, it an extremely important part of our social lives. http://www.flickr.com/photos/36746390@N02/4432782892 /
- 5. is n ti o i ca . un d… m ir e om qu C re …to express yourself …to be productive http://www.flickr.com/photos/83532250@N06/7650804342/ …for relationships to flourish http://www.flickr.com/photos/36746390@N02/4432782892 http://www.flickr.com/photos/22074118@N00/4837275646/ Be d To too … rs de n U
- 6. Communication can… http://www.flickr.com/photos/99059891@N00/296274726/ Flourish Or be frustrating and detrimental http://www.flickr.com/photos/31157339@N00/5160365843/ Proper Communication and Techniques can build trust between individuals or groups… Allowing Ideas to be presented in both a positive and inspirational way http://www.flickr.com/photos/16230215@N08/6984394425/
- 9. Verbal communication The link between what is said and what is understood via perspective and emotion http://www.flickr.com/photos/10213764@N02/1485773850/
- 10. Non-Verbal Communication • Gestures • Posture • Touching Behavior http://www.flickr.com/photos/48466486@N03/5206888631/ • Facial Expressions • Eye Behavior • Vocal Behavior http://www.flickr.com/photos/48466486@N03/5206885103/ http://www.flickr.com/photos/48466486@N03/5206886817/
- 12. http://www.flickr.com/photos/45393120@N07/5997608212/ Types of Communication at Work •Information Sharing •Relationship Maintenance •Goal Orientation •Organizing
- 13. Beneficial for business and employees Positive Communication techniques improve Both Company productivity, employee efficiency and mood http://www.flickr.com/photos/30353465@N07/8412601296/
- 15. Expectations are a dangerous thing They almost always lead to anger Expectations build resentment, resentment makes it hard to build both trust and respect http://www.flickr.com/photos/61997721@N06/7368419622/
- 16. Doing The “Work” 4 Steps to Communication The Turnarounds: 1.Is it true 2. Can you absolutely know that it’s true 3. How do you react, what happens, when you believe that thought? Does that thought bring stress or peace into your life? 4.Who would you be without the thought? What do you see? What would your life look like without that thought? A statement that can be turned around to the self, to the other, and to the opposite. For example: “He” should understand me turns around to: • I should understand me. (to the self) • I should understand “Him.” (to the other) • “He” shouldn’t understand me. (to the opposite) http://www.flickr.com/photos/36521966221@N01/3482456871/
- 17. Why not start now? http://www.flickr.com/photos/57090894@N02/8752384617/ Use positive communication techniques to improve a relationship that needs work in your life for 1 week
- 18. Positive communication Self Awareness leads to being more concise, understood and an improved mental state Improved workplace productivity and overall employee satisfaction Improved communication in personal life leads to balance and promotes trust and respect
- 19. With accurate communication in Any relationship, we Can enable ourselves with the possibilities of happiness and peaceful conduct http://www.flickr.com/photos/16230215@N08/6116884557/
- 20. You can Start A chain Reaction toward creating an environment of happiness and peace through positive communication Imagine what this could do on a global level http://www.flickr.com/photos/24630636@N03/6923637609/
Hinweis der Redaktion
- Beginning Slide 1: Hook/attention grabber: Identify with audience about frustration with communication either at work, with a friend, or in a relationship
- Slide 2: Hook/attention: statistic about communication – why communication is important in our lives www.howickassociates.com/blog/wp-content/listening-statistics.doc
- Slide 3: Big Idea: With accurate communication in relationships, we enable ourselves with the possibilities of happiness and peaceful conduct.
- Slide 4: What’s in it for your audience: Communication is everywhere, it an extremely important part of our social lives. Refer back to the quick facts http://www.flickr.com/photos/36746390@N02/4432782892/
- Slide 5: Why should your audience listen to you: Every relationship requires communication in order to flourish; every person requires communication to be able to express themselves, as well as be understood. Daily life requires communication in order to be productive.
- Slide 6: Call to adventure: Communication can make any relationship, either personal or work-related, flourish or become frustrating and detrimental for individual emotional and mental health. Proper communication and techniques can build trust and respect between individuals or groups, and allow individuals to be able to present their ideas in a way that is both positive and inspirational.
- Slide 7: Preview of the three main points that will support your big idea: Most people go throughout their lives not thinking about communication; 1) Understanding communication, both verbal and non-verbal can help a person become more self-aware, and in turn become a better communicator. 2) Communication at work can be a tremendous asset for both the employee and the company. 3) Communication in your personal relationships allows for a sense of trust, respect, and a connection based on understanding instead of expectations.
- Slide 8: Supporting Point 1: Understanding Communication
- Slide 9: Verbal Communication (Krauss, R. M. (n.d.)) – the link between what is said and what is understood via perspective and emotion
- Slide 10: Non-verbal communication (Knapp, Mark L., Judith A. Hall, and Terrence G. Horgan)
- Slide 11: Supporting Point 2: Communication at the workplace
- Slide 12: 4 types of communication behavior at the workplace (Keyton, J., Caputo, J., Ford, E., Fu, R., Leibowitz, S. A., Liu, T., & ... Wu, C. (2013).)
- Slide 13: positive communication techniques, and how they influence productivity and employee efficiency and mood (DeKay, S. H. (2012).)
- Slide 14: Supporting Point 3: Communication in relationships (Upkins Jr., L. (2009).)
- Slide 15: Talking without expectations
- Slide 16: “The Work” (Byron Katie)
- Slide 17: Call to Action: examine either one of your workplace relationships, or a personal relationship that you think needs work by the quality of that relationship based on types of behavioral communication and “the work.” Use positive communication techniques for 1 week to see if your relationship becomes more peaceful/productive/positive
- Slide 18: Summarize the main point: Effective communication can be a positive change for any struggling relationship. 1) Self-awareness of your own communication can lead you to experience an improved mental state that is less about anger and frustration and more about being concise, understood, and peaceful. 2) Workplace communication can be an effective way of improving productivity and efficiency within the company, as well as aiding in overall employee satisfaction. 3) Communication within personal relationships can make or break the relationship (happy wife, happy life). Taking steps in improving communication between you and your partner can lead to a more balanced life with less times spent arguing over trivial problems. It also enables fast and effective discussions about actual issues. This promotes trust and respect within relationships.
- Slide 3: Big Idea: With accurate communication in relationships, we enable ourselves with the possibilities of happiness and peaceful conduct.
- Clincher/new bliss: By implementing positive communication techniques with at least 1 person ever week can start a chain reaction toward creating an environment of happiness and peace within your community, improving your own personal and work life in the process. Imagine what this could do on a state/national/global level.