1. Phillip Smith
22340 Gilmore Ranch Rd., Red Bluff, CA 96080
530­260­1499
philnem@yahoo.com
Qualifications:
•13 years experience leading and supervising a team of employees including interviewing, hiring
and training on product knowledge and sales techniques.
•Manage retail store operations: inventory control, ordering, merchandising, and local marketing.
•Trained in and attained Boy Scouts Of America Wood Badge Leadership Skills Award
Experience:
Retail Sales Manager/Owner ​5/07­Present
Sears Hometown Store, Red Bluff, CA
•Oversee store operations through scheduling, training, delegating work assignments, and
evaluating employees.
•Ensure a customer­centered environment by problem solving and resolving customer
complaints.
•Control payroll expenses
•Develop and maintain relationships with both customers and the community.
•Attained Premier Dealer Store Award by increasing sales, credit share, and profitability.
•Increased comparative sales by 12.3% in a year.
•Earned Annual 5 Star Excellence Award.
Inside Sales Consultant 2002­2004
Sun Mountain Doors and Moulding, Berthoud, CO
•​Liaison between distributors, production, and shipping; provided technical information
necessary to produce custom product to end user.
•Maintained relationships with new and existing distributors of Sun Mountain products.
•Established distributorship ordering procedures.
Education:
Brigham Young University​,​ Provo, UT 1999
BA Political Science, Double Minor Business Management and Communications
GPA: 3.14/4.0
BYU Service/Leadership Scholarship for outstanding high school leadership
Volunteer:
Congregational Bishop 2013­Present
Cub Scouts Cubmaster 2007­2013
Red Bluff Youth Soccer League Coach
LDS Missionary­Canada Vancouver Mission 1992­1994