1.
Phillip Rowley Resume
Nationality British
Year of Birth 1970
Profession Project Management, Support and Telecommunications
Specialisation Project management in a range of industries including IT,
infrastructure, telecommunications, defence, buildings and
infrastructure.
Driving Licence Western Australian, Class C.
KEY QUALIFICATIONS
An experienced Project Officer with a proven track record of success. Results focused, innovative,
resourceful, able to multi-task and always eager to put the extra hours in to achieve the expected
result. Strong interpersonal skills with the ability to communicate with all levels of the workforce. A
strong work ethic ensures deadlines are always met. I am always willing to learn and eager to teach
new members of staff when needed.
SKILLS SUMMARY
 PRINCE2 Practitioner (candidate number – 1000XXX169)
 Project Support/Management
 Document Management
 Stakeholder Management
 Quality Management
 Resource Management
 Configuration Control
 SharePoint, Aconex, Alfresco and Robohelp experience
 Risks and Issues mitigation and management
 Financial Control, monitoring and reporting
 Proficient in Microsoft Office
 Project planning using Microsoft Project.
EXPERIENCE RECORD
Dec 2013 – Present Western Australia Police – Coordinator (Corporate Knowledge)
Coordinator responsible for the maintenance, quality control, publication and distribution of the Western
Australia Police Manual. The document is used by all police members in the daily application of policy
and procedures required to conduct normal policing business. The manual is published as an on-line
document, and additional responsibilities include:
 Maintenance and management of intranet website
 Electronic Document Management
 Quality control of all submitted policies
 Projects to develop processes, gap analysis tasks and reporting schedules
 Point of contact for all police state wide with regards policy production and submission.
Also acted as the Executive Manager, Legal Services for Western Australia for six months. This position
included providing legal advice to police departments and other state government departments, liaison
with State Solicitors Office, the Attorney General’s Office and Commonwealth Director of Public
Prosecutions and also included management of all department staff.

2.
Feb 2012 – Dec 2013 British Telecom Plc. – Programme Management Office
Responsible for the management of the quality and document work stream for a major IT program
(A$100m), delivering a state of the art IT Information Communications Technology solution for the Fiona
Stanley Hospital, Western Australia. Current responsibilities include:
 Implementation of all programme document control and quality techniques and tools
 Production of the program document management and quality management plans
 Programme planning (Microsoft Project)
 Management of Risks and Issues
 Implementation of a company-wide training program around document quality
 Stakeholder management
 Key Performance Indicator reporting
 Advisor to BT programs within the South East Asia, African and Australasia areas of operations
for quality management.
Responsible for the production and formulation of the program document management plan, quality
management plan and document style measures. Developed training programs to present to
programme staff in line with continuous improvement plans and I have also conducted one-to-one
training sessions to compliment the continuous improvement plans. I have conducted regular client
meetings to ensure quality expectations are being met and to develop continuous improvement plans.
This has proved extremely successful and my measures and recommendations have been adopted
within two very large programmes, one in Singapore and another for the Sunshine Coast University
Hospital.
May 2011 – Dec 2011 CMC Ltd British Government Confidential Client – Programme
Management Office
Employed within the Programme Management Office (PMO) as a Project Officer in a highly sensitive
government department. Responsibilities included:
 Programme planning (Microsoft Project)
 Document Management
 Identification, mitigation and management of Risks and Issues
 Cross programme liaison
 Also responsible for all cross portfolio and program stakeholder liaison
 Other PMO responsibilities, as dictated by the PMO Manager.
A large part of this role was liaison between different branches of the business. As well as the normal
functions within the PMO I was also tasked to analyse government policies and how any changes would
affect the business. I would then have to present any changes or updates to the program staff.
Feb 2010 – April 2011 Global RadioData Communications (GRC) – Project Manager
Project Manager for a critical defence program which was being delivered to the British Ministry of
Defence (MoD). The duties were varied and challenging and centred on delivering a technical radio
(wireless) solution for a major MoD Force Protection program, whilst also controlling the retro-fit
options for phase 1 of the program. The major responsibilities were:
 Whole life project management
 Document production, verification, storage and delivery to various clients under strict
guidelines
 All project finances
 Identification and management of risks and issues

3.
 All aspects of change control and management
 Leading engineers in the system build and documentation of all system technical aspects
 Client liaison between the MoD, various partners and other interested country engineers
 Production of project schedule (Microsoft Project)
 Leadership of a team of engineers.
This was a very successful program and ensured the safety of many military personnel deployed to
various theatres of operations.
2008 – Feb 2010 WS Atkins British Government Confidential Client – Project Support Officer
Working as a security cleared Project Support Officer within a very sensitive government department.
Responsibilities included:
 Assistance with whole life project management
 Preparation and maintenance of all control documents, including ensuring the safe transmittal of
products to various clients under strict guidelines
 Management of risks and issues
 Program planning (Primavera 6)
 Training of junior project managers in the safe handling and use of documents.
This very varied role saw me employed as the Project Support Officer across a number of work streams
within the main branch program. This was a very difficult role as it involved liaison between departments
and other customers who didn’t hold the relevant security clearances. A customer facing role which
greatly increased my ability to communicate accurately and succinctly.
2008 – 2008 Gloucestershire Primary Care Trust (PCT) - Business Analyst
Employed to identify different service requirements for a £700,000 IT rollout program for use by the
Gloucestershire PCT. The role involved continuous client liaison and report production to aid
requirements capture and program direction. Daily responsibilities included:
 Identification and documentation of local working practices
 Identification of customer requirements
 Report writing to determine customer requirements
 Control and storage of all sensitive materials and documents
 Production of internal program training materials
 Presentation to board members to determine funding and strategic direction.
Other responsibilities included identification of areas required for teaching, initial teaching phase and
requirements delivery to main teaching team. Ultimately this program changed Britain’s attitude to
medical reporting.
2006 - 2008 Control Risks (Iraq) – Watchkeeper
I was employed within an extremely sensitive and challenging environment, providing
telecommunications cover and advice to British embassy staff. The role was extremely varied and
mainly consisted of the following duties:
 Management of telecommunications services throughout the embassy theatre of operations
 Support to the embassy technical division
 Instruction of specialist technical equipment’s to members of staff
 Liaison between embassy staff and program security teams
 Producing time critical reports to enable embassy staff to gain an appreciation of current events.
The main challenge in this role was the unique operating environment. Due to the security situation all
tasks had to be managed under very tight deadlines and with the most rigorous attention to detail.

4.
2005 - 2006 ArmorGroup – (Iraq (Bechtel)/Afghanistan (British Embassy) – Watchkeeper
Provision of telecommunications support in two very different geographical locations. Both locations
required an extremely high level of professionalism as the operating requirements in both theatres
differed and therefore required a different approach when providing advice and support to the embassy
staff. Reporting directly to the senior program manager, duties included:
 Management of telecommunications services
 Liaison between embassy staff and local nationals
 Instruction of technical equipment’s to members of staff
 Producing time critical reports to enable embassy staff to gain an appreciation of current events.
The ability to adapt to local conditions and extremely stressful situations was an experience that I was
able to use to my advantage in this and future roles.
2004 – 2005 General Dynamics- Production Engineer
This role was responsible for the provision of the BOWMAN Digital Voice and Data telecommunications
system into various military platforms. Reporting directly to the Production Engineering Manager,
responsibilities included;
 Production of all engineering documentation, including photographic sets and diagrams
 Detailed capture of all client requirements
 Installation team manager
 Instruction of vehicle system to a wide stakeholder group
 Control of all documentation produced and submitted to client.
This was the biggest telecommunications program undertaken by the MoD in the modern British armed
forces. The integrated system has allowed the British Army to adapt to a complex and changing
battlefield and enabled it to remain an effective and modern army.
2003 – 2004 BT Syntegra – Requirements Capture Manager
This role was to provide requirements capture management for a sensitive government department who
were moving into a new office complex. A highly technical and complex role, duties included:
 Documenting customer requirements and presenting the movement plan to the program board
 Recording of all client equipment’s in program unique documentation
 Configuration of all client sensitive electronic equipment’s
 Program liaison and recommissioning of client electronic systems.
This government client had to remain operational throughout the entire decommissioning and
recommissioning process and this was achieved by excellent client relationships and top class planning.
2001 – 2003 Network Design Engineer (ADC)
As a network designer I was delivering fixed network telecommunications services within Energis
portfolio of services. Responsibilities included:
 Production of design and site maintenance documents
 Control of order between client engineering and access engineering
 Monitoring of network capacity
 Maintaining records of installations at client sites
 Provisioning of telecommunications onto fixed network.
This role was very client oriented and ensured that I built up a very professional manner when dealing
with clients.

5.
Jan 1988 – Dec 2000 British Armed Forces
Member of the telecommunications branch of the British Army. Roles included specialist intelligence
collection, electronic support to Bomb Disposal teams and intelligence analyst. Achieved the full time
rank of Corporal. Served four counter terrorist operational tours and three peace keeping tours in
overseas operational theatres.
Personal Details
Language: English
Address: 3 Coongan Court
Heathridge
Perth
WA 6027
Australia
philliprowley@btinternet.com
Telephone: 08 9307 6879 (H)
0424 505245 (M)