1. Philip Jay D. Aranas
Address: Block 2 Lot 10 Mayon Drive, Metro, Montana, Burgos, Montalban, Rizal
Mobile Number: +639178301776
Email: pjdaranas@gmail.com
SUMMARY
Senior BlackBerry Solutions Engineer with over 6 years experience in BlackBerry infrastructure
support and email server integration.
• MobileIron Certified Administrator (100 Series)
• Certified in Supporting Blackberry devices in a BlackBerry Internet Service Environment ID:
SR6004328 (2011)
• Tier 2 Blackberry Technical Support Certification (2007)
• IBM Certified Deployment Professional – Tivoli Endpoint Manager V8.2
EDUCATION
College: Mapúa Institute of Technology
Bachelor of Science in Information Technology
SKILLS AND KNOWLEDGE
OS Databases Enterprise Software/Applications
MS Windows
(XP, Vista, 7, Server
2003)
MySQL BIS/BES Troubleshooting MS Office Applications
Centos SQL Blackberry and Blackberry
Connect Handheld
Troubleshooting
VMWare Technology
HP-Unix MS Access Microsoft Exchange 2003 Remote Administration
WORK EXPERIENCE
Novare Technologies – System Administrator
July 2014
o Performs functions of a System Administrator, handling and coordinating with customers/client with
their dynamic needs.
o Installation of IBM Websphere Application server
o Train Junior System administrator on how to troubleshoot issues that customer may encounter
o Connect oracle DB from Websphere Application Server
o Deploy build developed by our programmers
o Test build that has deployed in different environments.
Novare Technologies – Senior Solutions Engineer
July 2012

2. o Sets team goals to achieve business plan and objectives.
o Helps in developing employees through coaching and mentoring, and providing constructive
feedback.
.
o Helps managers make quality decisions that deliver both short-term and long-term results for the
team and client projects.
o Keeps abreast with latest technologies available in the market and offered by competitors while
encouraging the team to further explore business opportunities rooted from individual client and
technology experience.
Novare Technologies – Solutions Engineer 2
September 2010
o Assists Solutions Consultants on technical meetings and presentations and provide answers on
technical queries clients’ may have.
o Administers user training for first time users and provide brief information about Blackberry features
and capabilities.
o Facilitates training for team members handling Blackberry support for SMART.
o Performs the similar function as a Solutions Engineer but handles more complex issues.
Novare Technologies – Solutions Engineer
October 2008 – September 2010
o Provides on-site and second-level support for SMART Telecommunication’s Blackberry users.
Troubleshoots diverse end-users’ Blackberry concerns as well as corporate BES issues.
o Installs and configures servers for Blackberry Enterprise Solution software and customizes settings
based on client’s requirements. Performs end-to-end tests using different handhelds to verify server
functionality.
o Troubleshoots and sets up BES/BIS for different e-mail server solutions like Lotus Notes, MS
Exchange and Linux based system.
o Responsible in installing and configuring the Blackberry Desktop Manager application on client’s
computer. Assists users and IT administrators in configuration, BIS account set-up, email
integration and activations of their Blackberry units. Provides support for Blackberry users who
encounter Java errors on their Blackberry units by reformatting the device and reloading the
necessary software to resolve the problem.
o Responsible for testing and type approval of newly released Blackberry and non-Blackberry device
that SMART will offer on the local market.
o Provides basic administration training and first level troubleshooting for company’s IT administrators
and technical staffs.
Novare Technologies - Senior Support Engineer for Blackberry (Local Support)
October 2007 – October 2008
o Entertained and responded to queries of Blackberry subscribers on basic troubleshooting and
assistance through email and phone support

3. o Assisted in trainings for newly hired support engineers and provided assistance getting familiar with
field of work and dealing with different clients
oHandled internal server monitoring
TRAININGS AND SEMINARS ATTENDED
Windows Mobile Training
Microsoft Philippines (May 2009)
Microsoft Exchange 2003 Administration Training
DBWizards (May 2009)
Blackberry Technical Training
Research in Motion/Smart Communications (February 2009)
Customer Service Skills Workshop
Novare Technologies Inc. (October 2008)
Presenting with Power Workshop
Novare Technologies Inc. (November 2007)

4. CCNA 4 Data Communications and Networking Technology 4: WAN Technologies
CCNA 3 Data Communications and Networking Technology 3: Switching and Intermediate Routing
CCNA 2 Data Communications and Networking Technology 2: Router and Routing Basics
CCNA 1 Data Communications and Networking Technology 1: LAN Basics
Mapúa Institute of Technology (2007)
UNIX1 Introduction to UNIX
UNIX 2: System Administration
UNIX 3: Network Administration
UNIX 4: POSIX Shell
Mapúa Institute of Technology (2006)