This is the complete presentation which was given at the SEPG Europe conference in Amsterdam on 15 November 2013. This contains a few more slides than what was shared by the conference organizers.
54. Achieving Results
ML5
ML4
ML3
Manage Performance at Organization Level
Statistical / Analytical
predictable performance metrics
Repeated / Measured Practices vs Goals
Common / accepted
ML2
best practices
Stable shared vision
Common / accepted
business measurements
61
20 June 2013
Company Confidential - Do not
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That is 13% of the words used identify what is really important to management. The question is, if we know that only 13% of what management says is important, how do we identify that without listening to the 100%?