Penney L Hoar resume 2017

Page 1
PENNEY HOAR
78 Finch Court, Martinsville, VA 24112 || c: (703) 217-0528 || e: penney.h78@comcast.net
SUMMARY
A highly organized and detail-oriented Executive Assistant with over 25 years’ experience providing thorough and skillful
administrative support to senior executives. Dedicated and focused; shows initiative, creativity, and ability to meet strategic
objectives. Excels at prioritizing, completing multiple tasks simultaneously, and follows through to achieve project goals. An
independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships
with clients and colleagues at all organizational levels.
HIGHLIGHTS
 Excellent organizational and time management ability
 Strong analytical and problem solving skills
 Honest, dependable, and able to safeguard sensitive/
confidential information
 Ability to multi-task, prioritize and meet deadlines
 Dedicated team player with an upbeat positive attitude
 Ability to take initiative and work independently
 Ability to interact with all levels of an organization and
clients
 Exceptional computer skills and knowledge of MS
Office programs
 Excellent verbal and written communication skills
 Coordinates schedules, plans logistics for large events,
and makes travel arrangements
EXPERIENCE
ICF Martinsville, VA
Business Development Associate (2014-present)
 Researched potential bid opportunities using various search engines
 End-to-end proposal work – from capture work to delivery of proposal
 Scheduled and facilitated daily touch-base meetings prior to and during bid opportunities
 Provided input for developing solutions and win themes
 Completed compliance matrix and timeline schedule for proposals
 Completed in-depth review of potential opportunities (RFP, RFI, and RFQs) for Scope of Work (SOWs), evaluation
criteria, and submission instructions
 Technical editing of master document, incorporating all authors writing into one document
 Assisted with the development of client deliverables, such as desk guides, training materials, IVR scripts, agent
scripts, Standard Operating Procedures
 Assisted internal IT team with scripts, UATs and created entries for CRM knowledge base
 Created PowerPoint presentations for internal and external client meetings, including training materials
 Created organization charts, cover pages, and graphics for proposals and presentations
 Created project monthly reports and deliverables
 Worked on DTE Energy Low Income Home Energy Assistance Program (LIHEAP) pilot program, creating a paper
application, FAQs, reminder postcards, and outreach campaign materials
Office Manager (2011-2014)
 Created transition plan for office move during first 6-months in Martinsville, VA
 Assisted Project Direct with COOP development
 Issued Data Watch security badges for all employees onsite, set-up access for each building door
 Ordered office supplies
 Prepared/submitted all vendor invoices for Martinsville location to ICF headquarters
 Assisted onsite manager with PowerPoint presentations and safety procedures
 Created and updated in-house phone directories
Executive Assistant (2005-2011) Fairfax, VA
 Continued working with Caliber Executive VP (see below for more details) after acquisition by ICF in Corporate
Strategy and for the Senior VP of Investor and Government Relations, and Corporate Communications
 Prepared presentations for C-suite reviews and client meetings
 Assisted CEO’s assistant with Board of Directors meetings
Resume – Penney Hoar
Page 2
 Maintained schedules, coordinated travel arrangements, prepared meeting materials, and filed documentation
 Set up meetings, prepared agendas, PowerPoint presentations and coordinated catering
 Worked with Executive VP to close out ESOP for Caliber Associates
 Notary public
Caliber Associates (acquired by ICF in Oct 2005) Fairfax, VA
Executive Assistant (1997-2005) and Production Manager (1987-1991)
 Responsible for supporting the CEO/Executive Vice President and COO/Senior Vice President; included working on
the ICF acquisition of Caliber and due diligence
 Consistently demonstrated exceptional business demeanor and confidentiality with all high-level executives and staff
 Demonstrated ability to prioritize workload and handle multiple tasks in a dynamic office environment; extremely
well organized and detail-oriented; and worked independently in a fast-paced environment
 Principal responsibilities included: corporate acquisitions, scheduling and coordinating meetings (corporate board of
directors meetings, quality assurance board meetings, senior performance reviews, off-site conferences and
retreats), and logistics of large corporate events
 Maintained C-suite calendars, contact lists, file management and travel coordination
 Coordinated corporate staff meetings for 350+ employees at various locations; including preparing PowerPoint
presentations, agendas and audio/video logistics
 Prepared agendas, handouts and took meeting minutes of senior management team weekly meetings
 Created Excel spreadsheets for annual bonuses, salary increases, budget reports, expense reports, and billability/
utilization reports
 Worked with Senior Vice President on creating training materials for: a) project management, and b) proposal
training; and assisted with the 20-year corporate brochure and monthly corporate newsletter
 Assisted with ESOP materials, mentored other Administrative Assistants, provided Notary Public services
 Production Manager responsibilities included typing proposals and all other correspondence, copying and preparing
proposals and deliverables for shipment; managed a staff of four (3 word processors and 1 receptionist)
Other Experience Northern Virginia
COMPANY NAME POSITION YEARS
Premium Distributors of VA Administrative Assistant to CEO 9/1993-9/1996
Peat, Marwick, Mitchell & Co. Administrative Secretary 8/1985-3/1987
Rice Corporation (company out of business) Secretary to President 2/1985–7/1985
Construction Bond Agency, Inc. (acquired Smithfield Insurance) Secretary 1/1983-2/1985
VSE Corporation Contracts Administration Secretary 4/1982-12/1982
E-Systems (now Raytheon) Secretary for Director of QA 1/1977-4/1982
EDUCATION/TRAINING
 Northern Virginia Community College (self improvement courses)
- Data Processing and Computer Application with Concepts in Basic
- Principles of Business Management I
 Attended Professional Development Course at ICF: Managing Fixed-Price Projects
 Attended 2016 NCSEA Policy Forum in DC (Feb 11-13, 2016)
 Attended Webinar on the National Early Childhood technical Assistance System (March 13, 2016)
 Attended Vicore Effective Time Management Seminar at E-Systems
 American Transportation Institute (ATI)
- Completed course on Travel Agents (trained on United and Eastern computers)
 High School degree from Robert E. Lee High School, Springfield, VA (1976)
REFERENCES
NAME PHONE EMAIL RELATIONSHIP
Gerald (Jerry) Croan 703-371-2546 gcroan@national-learning.org Executive Vice President
Elizabeth Tick 313-720-9019 Elizabeth.Tick@gmail.com Business Development Manager
Al Blankenship 276-732-5206 Albert.Blankenship@icf.com Program Director

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Penney L Hoar resume 2017

  • 1. Page 1 PENNEY HOAR 78 Finch Court, Martinsville, VA 24112 || c: (703) 217-0528 || e: penney.h78@comcast.net SUMMARY A highly organized and detail-oriented Executive Assistant with over 25 years’ experience providing thorough and skillful administrative support to senior executives. Dedicated and focused; shows initiative, creativity, and ability to meet strategic objectives. Excels at prioritizing, completing multiple tasks simultaneously, and follows through to achieve project goals. An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels. HIGHLIGHTS  Excellent organizational and time management ability  Strong analytical and problem solving skills  Honest, dependable, and able to safeguard sensitive/ confidential information  Ability to multi-task, prioritize and meet deadlines  Dedicated team player with an upbeat positive attitude  Ability to take initiative and work independently  Ability to interact with all levels of an organization and clients  Exceptional computer skills and knowledge of MS Office programs  Excellent verbal and written communication skills  Coordinates schedules, plans logistics for large events, and makes travel arrangements EXPERIENCE ICF Martinsville, VA Business Development Associate (2014-present)  Researched potential bid opportunities using various search engines  End-to-end proposal work – from capture work to delivery of proposal  Scheduled and facilitated daily touch-base meetings prior to and during bid opportunities  Provided input for developing solutions and win themes  Completed compliance matrix and timeline schedule for proposals  Completed in-depth review of potential opportunities (RFP, RFI, and RFQs) for Scope of Work (SOWs), evaluation criteria, and submission instructions  Technical editing of master document, incorporating all authors writing into one document  Assisted with the development of client deliverables, such as desk guides, training materials, IVR scripts, agent scripts, Standard Operating Procedures  Assisted internal IT team with scripts, UATs and created entries for CRM knowledge base  Created PowerPoint presentations for internal and external client meetings, including training materials  Created organization charts, cover pages, and graphics for proposals and presentations  Created project monthly reports and deliverables  Worked on DTE Energy Low Income Home Energy Assistance Program (LIHEAP) pilot program, creating a paper application, FAQs, reminder postcards, and outreach campaign materials Office Manager (2011-2014)  Created transition plan for office move during first 6-months in Martinsville, VA  Assisted Project Direct with COOP development  Issued Data Watch security badges for all employees onsite, set-up access for each building door  Ordered office supplies  Prepared/submitted all vendor invoices for Martinsville location to ICF headquarters  Assisted onsite manager with PowerPoint presentations and safety procedures  Created and updated in-house phone directories Executive Assistant (2005-2011) Fairfax, VA  Continued working with Caliber Executive VP (see below for more details) after acquisition by ICF in Corporate Strategy and for the Senior VP of Investor and Government Relations, and Corporate Communications  Prepared presentations for C-suite reviews and client meetings  Assisted CEO’s assistant with Board of Directors meetings
  • 2. Resume – Penney Hoar Page 2  Maintained schedules, coordinated travel arrangements, prepared meeting materials, and filed documentation  Set up meetings, prepared agendas, PowerPoint presentations and coordinated catering  Worked with Executive VP to close out ESOP for Caliber Associates  Notary public Caliber Associates (acquired by ICF in Oct 2005) Fairfax, VA Executive Assistant (1997-2005) and Production Manager (1987-1991)  Responsible for supporting the CEO/Executive Vice President and COO/Senior Vice President; included working on the ICF acquisition of Caliber and due diligence  Consistently demonstrated exceptional business demeanor and confidentiality with all high-level executives and staff  Demonstrated ability to prioritize workload and handle multiple tasks in a dynamic office environment; extremely well organized and detail-oriented; and worked independently in a fast-paced environment  Principal responsibilities included: corporate acquisitions, scheduling and coordinating meetings (corporate board of directors meetings, quality assurance board meetings, senior performance reviews, off-site conferences and retreats), and logistics of large corporate events  Maintained C-suite calendars, contact lists, file management and travel coordination  Coordinated corporate staff meetings for 350+ employees at various locations; including preparing PowerPoint presentations, agendas and audio/video logistics  Prepared agendas, handouts and took meeting minutes of senior management team weekly meetings  Created Excel spreadsheets for annual bonuses, salary increases, budget reports, expense reports, and billability/ utilization reports  Worked with Senior Vice President on creating training materials for: a) project management, and b) proposal training; and assisted with the 20-year corporate brochure and monthly corporate newsletter  Assisted with ESOP materials, mentored other Administrative Assistants, provided Notary Public services  Production Manager responsibilities included typing proposals and all other correspondence, copying and preparing proposals and deliverables for shipment; managed a staff of four (3 word processors and 1 receptionist) Other Experience Northern Virginia COMPANY NAME POSITION YEARS Premium Distributors of VA Administrative Assistant to CEO 9/1993-9/1996 Peat, Marwick, Mitchell & Co. Administrative Secretary 8/1985-3/1987 Rice Corporation (company out of business) Secretary to President 2/1985–7/1985 Construction Bond Agency, Inc. (acquired Smithfield Insurance) Secretary 1/1983-2/1985 VSE Corporation Contracts Administration Secretary 4/1982-12/1982 E-Systems (now Raytheon) Secretary for Director of QA 1/1977-4/1982 EDUCATION/TRAINING  Northern Virginia Community College (self improvement courses) - Data Processing and Computer Application with Concepts in Basic - Principles of Business Management I  Attended Professional Development Course at ICF: Managing Fixed-Price Projects  Attended 2016 NCSEA Policy Forum in DC (Feb 11-13, 2016)  Attended Webinar on the National Early Childhood technical Assistance System (March 13, 2016)  Attended Vicore Effective Time Management Seminar at E-Systems  American Transportation Institute (ATI) - Completed course on Travel Agents (trained on United and Eastern computers)  High School degree from Robert E. Lee High School, Springfield, VA (1976) REFERENCES NAME PHONE EMAIL RELATIONSHIP Gerald (Jerry) Croan 703-371-2546 gcroan@national-learning.org Executive Vice President Elizabeth Tick 313-720-9019 Elizabeth.Tick@gmail.com Business Development Manager Al Blankenship 276-732-5206 Albert.Blankenship@icf.com Program Director