1. PEDRO A. BLANCO
520 West 144TH Street Apt. #5
New York, NY 10031
Mobile: (347) 882-7563
Pedropbab091881@Yahoo.com
PROFILE
Fluent in English and Spanish, Seasoned Business Professional with extensive experience in customer
service, operations, merchandising, and human resource seeking a Management position working for an
organization that encourages diversity and caters to patients in need.
EDUCATION
Housing Works (Peer Training Program) Completed: October 2016
Metropolitan College of New York
BBA (Bachelor of Business Administration) in Healthcare Systems Management
Graduated: Summer 2015; Honors, GPA: 3.98 (Phi Theta Kappa, summa cum laude)
Borough of Manhattan Community College
AA (Associate of Arts) in Liberal Arts and Science
Graduated: Spring 2009; Honors, GPA: 3.10
WORK EXPERIENCE
Gap Inc. (Banana Republic) 08/11-05/13 Customer Experience Supervisor
 Enhanced the client experience by exhibiting “Brand Ambassador” behaviors
 Spearheaded people development initiatives
 Communicated with leadership team via latest technology, as a vehicle of support
 Oversaw company vision in fostering people, environment, and community
Aeropostale Inc. 08/06-10/10 Associate Operations Store Manager
 Addressed organizational deficiencies through audit preparedness, hiring practices, training
opportunities, and safety and security directives
 Collaborated with all team members in enhancing the company’s mission and values
 Cultivated strong interpersonal relationships with leaders throughout the district
 Maintained an average 90% audit score through five consecutive quarters
Gap Inc. (Banana Republic) 04/01-06/06 Assistant Store Manager
 Excelled in business practices; hiring, training, and operations
 Encouraged an open-door policy, by fostering individual growth
 Aided in promoting several staff member to leadership roles
 Maintained company directives in all aspect of the business
VOLUNTEER
 New York Election Day Poll Worker
 God’s Love We Deliver
 AIDS Walk New York