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I N F O R M AT I O N T E C H N O L O G Y
P R O J E C T M A N A G E M E N T
Copyright 2016 Cengage Learning. All Rights Res...

Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due ...

Kathy Schwalbe, Ph.D., PMP
Professor Emeritus, Augsburg College
I N F O R M AT I O N T E C H N O L O G Y
P R O J E C T M A...

This is an electronic version of the print textbook. Due to electronic rights restrictions,
some third party content may b...

© 2016 Cengage Learning
ALL RIGHTS RESERVED. No part of this work covered by the copyright
herein may be reproduced, trans...

For Dan,Anne, Bobby, and Scott
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplic...

Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due ...

Preface xix
Chapter 1
Introduction to Project Management 1
Chapter 2
The Project Management and Information Technology Con...

Brief Contents
viii
Chapter 12
Project Procurement Management 465
Chapter 13
Project Stakeholder Management 495
Appendix A...

Preface xix
Chapter 1 Introduction to Project Management 1
1.1 Introduction 2
1.2 What Is a Project? 4
1.2a Examples of IT...

Table of Contents
x
2.2 Understanding Organizations 47
2.2a The Four Frames of Organizations 47
2.2b Organizational Struct...

Table of Contents xi
3.5b Project Pre-Initiation and Initiation 121
3.5c Planning 122
3.5d Executing 124
3.5e Monitoring a...

Table of Contents
xii
Tasks 180
Key Terms 180
End Notes 181
Chapter 5 Project Scope Management 183
5.1 What Is Project Sco...

Table of Contents xiii
6.7k Program Evaluation and Review Technique (PERT) 247
6.7l Agile and Time Management 248
6.8 Cont...

Table of Contents
xiv
8.5 Controlling Quality 307
8.6 Tools and Techniques for Quality Control 308
8.6a Statistical Sampli...

Table of Contents xv
9.5 Acquiring the Project Team 364
9.5a Resource Assignment 364
9.5b Resource Loading 366
9.5c Resour...

Table of Contents
xvi
Exercises 421
Running Case 422
Key Terms 422
End Notes 422
Chapter 11 Project Risk Management 425
11...

Table of Contents xvii
Exercises 491
Running Case 492
Key Terms 492
End Notes 493
Chapter 13 Project Stakeholder Managemen...

Table of Contents
xviii
Project Cost and Resource Management A.46
Entering Fixed and Variable Cost Estimates A.46
Entering...

The future of many organizations depends on their ability to harness the power of in-
formation technology, and good proje...

Preface
xx
Went Wrong?, Media Snapshot, and Best Practice features. As practitioners know,
there is no “one size fits all”...

Preface xxi
t Updated and additional exercises to enhance student learning and give in-
structors more options for in-clas...

Preface
xxii
to use this powerful software to help in project scope, time, cost, human resource,
and communications manage...

Preface xxiii
maturity models, and using software to assist in project quality management. Each
chapter also includes deta...

Preface
xxiv
instructs organizations to ensure that their projects are driven by their strategy and
to engage project stak...

Preface xxv
t Test Banks In addition to the Test Bank available online through Cognero
(see below), the Test Bank is also ...

Preface
xxvi
information in this text based on his personal experience in leading agile projects.
David Jones, Rachel Holl...

Preface xxvii
Jason Riley, Sam Houston State University
Carl Scott, University of Houston
Ferris Sticksel, Webster Univers...

Preface
xxviii
Liaison for the Minnesota chapter, VP of Education for the Minnesota chapter,
Editor of the ISSIG Review, D...

C H A P T E R1
INTRODUCTION TO
PROJECT MANAGEMENT
L E A R N I N G O B J E C T I V E S
After reading this chapter, you will...

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2
1.1 INTRODUCTION
Many people and organizations today have a new—or renewed—interest in project
management. Until...

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3
t The unemployment rate for IT professionals is generally half the rate of the
overall l...

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4
monkeys—hear no failures, see no failures, speak no failures.”7 Although this study was
done 20 years ago, it wa...

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5
t A large network of healthcare providers updates its information systems and
procedures...

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6
M E D I A S N A P S H O T
One of Gartner’s top 10 strategic technologies for 2012 included application stores an...

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7
collaboration project, people from IT, marketing, sales, distribution, and
other areas o...

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8
Figure 1-1 illustrates the three dimensions of the triple constraint. Each area—scope,
time, and cost—has a targ...

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9
Managing the triple constraint involves making trade-offs between scope, time,
and cost ...

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Figure 1-2 illustrates a framework to help you understand project management. Key
elements of this framework incl...

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the finished home. This institution is an example of a legal stakeholder who
must be info...

$IBQUFS

1. Project scope management involves defining and managing all the work
required to complete the project successf...

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