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according to @bromfordlab
Paul Taylor
@paulbromford
Tom Hartland
@thomashartland
at London 9 12 15
How To Build An Innovat...
It’s often easier to make something 10 times better than it is to make it 10% better.
And we need 10x gains to solve some ...
has made a strategic commitment to re-establish the relationship it has with customers and communities
that means everythi...
not so stupid questions:
what is innovation?
what is a lab?
Bouncing ideas around is not innovation
One of the reasons innovation fails to take hold in many organisations is a focus ...
Does the world really need another?
Nesta Global LabMap
…a unique kind of laboratory – one that creates a dialogue, listen...
Do you need an Innovation Lab? Not necessarily
Does your organisation need an embedded approach to innovation
and testing ...
NETWORKING
(dreaming stuff)
REALIsING
(ideas into action)
EXPERIMENTING
(aiming at breaking)
CONNECTING
(holding s**t toge...
Develop Concept
Build Prototype
Test Assumptions
Evaluate & Iterate
Testing and piloting
have been natural
additions to ou...
observation one...
PROMOTES QUALITY
CONTROL
Bromford has
lots of big ideas
EXPECTATION
REALITY
NOT ALL IDEAS ARE CREATED
EQUAL
because...
observation two?
WIDER RANGE OF
SOLUTIONS
progressing ideas requires
PROTOTYPES
TESTING
progressing prototypes requires
considered design +
thorough documentation
observation three!
> CHANCE OF
BREAKTHROUGHS
OK TO FAIL =
OK TO TEST RADICAL IDEAS
OK TO FAIL =
OVERCOME INDIVIDUAL BIASES
✓✓ X
Wait….what?!?
SO WHAT IS A
PILOT?
Test One
Test Two
Test Three
Test Four
Test Five
Test Six
Test Seven
IF TESTS HELP SELECT
COMPONENTS OF SERVICE...
PILOTS MEASURE COMPLETE
SERVICE
OUR HANDPRINTS ARE ALL OVER: BROMFORD DEAL.
BROMFORD DNA. SERVICE OFFER PILOTS. STARTING
WELL COACH. A+E YOUTH CONNECTOR. ...
LESSONS
LEARNED
WE ARE NOTHING
WITHOUT DATA + INSIGHT
HMS Directorship
INNOVATION DIES
(OR THRIVES) FROM THE TOP
TEST MORE
PILOT LESS
@bromfordlab
Paul Taylor
@paulbromford
Tom Hartland
@thomashartland
THANK YOU!
How To Build An Innovation Lab
How To Build An Innovation Lab
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How To Build An Innovation Lab Slide 1 How To Build An Innovation Lab Slide 2 How To Build An Innovation Lab Slide 3 How To Build An Innovation Lab Slide 4 How To Build An Innovation Lab Slide 5 How To Build An Innovation Lab Slide 6 How To Build An Innovation Lab Slide 7 How To Build An Innovation Lab Slide 8 How To Build An Innovation Lab Slide 9 How To Build An Innovation Lab Slide 10 How To Build An Innovation Lab Slide 11 How To Build An Innovation Lab Slide 12 How To Build An Innovation Lab Slide 13 How To Build An Innovation Lab Slide 14 How To Build An Innovation Lab Slide 15 How To Build An Innovation Lab Slide 16 How To Build An Innovation Lab Slide 17 How To Build An Innovation Lab Slide 18 How To Build An Innovation Lab Slide 19 How To Build An Innovation Lab Slide 20 How To Build An Innovation Lab Slide 21 How To Build An Innovation Lab Slide 22 How To Build An Innovation Lab Slide 23 How To Build An Innovation Lab Slide 24 How To Build An Innovation Lab Slide 25 How To Build An Innovation Lab Slide 26 How To Build An Innovation Lab Slide 27 How To Build An Innovation Lab Slide 28 How To Build An Innovation Lab Slide 29 How To Build An Innovation Lab Slide 30 How To Build An Innovation Lab Slide 31
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A deck from Bromford Lab looking at how to introduce a disciplined approach to creativity, testing and piloting services and products within a social innovation setting. Originally presented at Google UK.

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How To Build An Innovation Lab

  1. according to @bromfordlab Paul Taylor @paulbromford Tom Hartland @thomashartland at London 9 12 15 How To Build An Innovation Lab
  2. It’s often easier to make something 10 times better than it is to make it 10% better. And we need 10x gains to solve some of the biggest problems facing humankind ASTRO TELLER ON MOONSHOTS
  3. has made a strategic commitment to re-establish the relationship it has with customers and communities that means everything is up for grabs nothing is sacred
  4. not so stupid questions: what is innovation? what is a lab?
  5. Bouncing ideas around is not innovation One of the reasons innovation fails to take hold in many organisations is a focus on internal reporting and certainty rather than finding, testing and exploring it’s about deliberately thinking of - and applying - new ways to tackle problems or resolve unmet need
  6. Does the world really need another? Nesta Global LabMap …a unique kind of laboratory – one that creates a dialogue, listening carefully with an open mind to all the voices, and then tries to translate them, mix them, and amplify them to prototype and develop alternatives.
  7. Do you need an Innovation Lab? Not necessarily Does your organisation need an embedded approach to innovation and testing that is measurable? What do you think?!
  8. NETWORKING (dreaming stuff) REALIsING (ideas into action) EXPERIMENTING (aiming at breaking) CONNECTING (holding s**t together) Lab Skill Sets
  9. Develop Concept Build Prototype Test Assumptions Evaluate & Iterate Testing and piloting have been natural additions to our innovation pipeline
  10. observation one... PROMOTES QUALITY CONTROL
  11. Bromford has lots of big ideas
  12. EXPECTATION REALITY
  13. NOT ALL IDEAS ARE CREATED EQUAL because...
  14. observation two? WIDER RANGE OF SOLUTIONS
  15. progressing ideas requires PROTOTYPES
  16. TESTING progressing prototypes requires
  17. considered design + thorough documentation
  18. observation three! > CHANCE OF BREAKTHROUGHS
  19. OK TO FAIL = OK TO TEST RADICAL IDEAS
  20. OK TO FAIL = OVERCOME INDIVIDUAL BIASES ✓✓ X Wait….what?!?
  21. SO WHAT IS A PILOT?
  22. Test One Test Two Test Three Test Four Test Five Test Six Test Seven IF TESTS HELP SELECT COMPONENTS OF SERVICE...
  23. PILOTS MEASURE COMPLETE SERVICE
  24. OUR HANDPRINTS ARE ALL OVER: BROMFORD DEAL. BROMFORD DNA. SERVICE OFFER PILOTS. STARTING WELL COACH. A+E YOUTH CONNECTOR. GOOGLE GLASS TESTS. SQUAD WORKING. MULTI SKILLED COACHES. WINTER BUDDIES. LAB SHOW. NEW EXTRA CARE. HUBS. MINECRAFT FOR DEVELOPMENT. COMPLAINTS PROCESS. COMMUNITY CONNECTOR. WIFI FOR CUSTOMERS. LEAVING WELL. RENAL FAILURE. LIGHTNING TALKS. COMMUNITY LETTINGS. CAR PARK SWARM. WICKED PROBLEMS. FUEL POVERTY LAB. BUT ALL PEOPLE REMEMBER US FOR IS A BLOODY DRONE
  25. LESSONS LEARNED
  26. WE ARE NOTHING WITHOUT DATA + INSIGHT
  27. HMS Directorship INNOVATION DIES (OR THRIVES) FROM THE TOP
  28. TEST MORE PILOT LESS
  29. @bromfordlab Paul Taylor @paulbromford Tom Hartland @thomashartland THANK YOU!
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A deck from Bromford Lab looking at how to introduce a disciplined approach to creativity, testing and piloting services and products within a social innovation setting. Originally presented at Google UK.

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