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Reinvented Organisation:
Can Innovation Labs save
the world?
11th February
2016
paul Taylor (aka @paulbromford)
Innovation Coach
@BromfordLab/@bromford
*
* = no chance , but stick with the slides
The Adapt or Die Era
Declining consumer trust
Heightened service expectation
Increased demand/Reduced Income
Pervasive and cheap technology
Government scrutiny
Heightened expectations of transparency
A digital leadership deficit
We need cultures of innovation
but do they actually exist?
The optimum conditions for innovation
are actually:
A very committed executive team (rare)
or
A burning platform where your very
survival is at stake (rarer)
how managers spend their week
emails meetings commuting
16 hours 7 hours28 hours
Time for radical thinking is a scarce resource
how to kill creativity
Hierarchy Restrictive Job Profiles Over complication
Silo working Lack of resources Reports and approvals
how to build innovation (stop doing all of this)
Hierarchy Restrictive Job Profiles Over complication
Silo working Lack of resources Reports and approvals
creativity requires nurturing
creativity
requires a safe
place to
explore radical
ideas
Things we’ve learned from
setting up
AN INNOVATION LAB
Subliminal message from our sponsor:
You can have access to our minds for just £2500 for
12 months. You get mentoring on how to set up your own
Lab/approach to innovation plus access to our tools
and other cool stuff. Speak to Paul or Dm him
@paulbromford. We won’t tell anyone
the world of bromford
we are here
This is called innovating at
the edge
There’s some science to it
as well - it’s a lot easier
to change 20% of your
organisation by 80% than
bring about 20% of change
on the 80%
PERMISSION TO
FAIL IS
PERMISSION TO
THINK BIG
WE HAVE AN
ALLOWABLE
FAILURE RATE OF
70%
70% OF CHANGE
PROGRAMMES FAIL
68% OF IT PROJECTS
FAIL
TEST MORE
IMPLEMENT LESS
SMALL TEAMS WIN
WE BUILD ON MINIMUM VIABLE PRINCIPLES
INNOVATION
DISPERSAL
WE CALL THIS
SQUAD
WORKING
WORKING OUT LOUD IS THE NEW TRANSPARENCY
Globally we are all trying to solve the same problems — yet most of our organisations
keep their successes and failures behind closed doors.
Lab Feedback: I dread to think how much money Bromford has wasted on this ridiculous exercise. I would
think our customers would be delighted to know how we spend their money ʺinnovatingʺ!
YOU CAN’T TAKE EVERYONE WITH
YOU
Place your screenshot here
INNOVATION IS
ABOUT IMPACT
NOT IDEAS
WIN
ARGUMENTS
BY SHOWING
NOT TELLING
PEOPLE
RUSH TO
SHINY AND
SEXY TECH
SOLUTIONS
BETTER SERVICE
DESIGN TRUMPS IT
EVERY TIME
systems work best if they
are kept simple rather
than made complicated;
simplicity should be a key
goal in design and
unnecessary complexity
should be avoided.
#KISS
Problem
definition
12 weeks max
Coaching
Think 10x bigger
prototype
Test
Evaluate
Fail?
Prepare exit
resource for
scale
THE 84 DAY CHALLENGE
1: Hack your hierarchy
2: innovate from the
edge
3: disperse innovation
4: make everyone a
potential disruptor
THE FOUR STEP PLAN
the world outside planet housing
we are here
Digital gives our
generation an
unprecedented opportunity
to join this up around
people
straits of social care
People’s Republic of Health
bay of education
ocean of think tanks
Innovators ,
Entrepreneurs, startups
our challenge
is to become more networked, more
social and more agile
digital leadership requires a
metamorphosis not incremental change
thanks!
Paul Taylor
lab@bromford.co.uk
@paulbromford
@bromfordlab
Credits
Special thanks to all the people who made and released
these awesome resources for free:
Presentation template by SlidesCarnival
Photographs by Unsplash

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Can Innovation Labs Save The World?

  • 1. Reinvented Organisation: Can Innovation Labs save the world? 11th February 2016 paul Taylor (aka @paulbromford) Innovation Coach @BromfordLab/@bromford * * = no chance , but stick with the slides
  • 2. The Adapt or Die Era Declining consumer trust Heightened service expectation Increased demand/Reduced Income Pervasive and cheap technology Government scrutiny Heightened expectations of transparency A digital leadership deficit
  • 3. We need cultures of innovation but do they actually exist? The optimum conditions for innovation are actually: A very committed executive team (rare) or A burning platform where your very survival is at stake (rarer)
  • 4. how managers spend their week emails meetings commuting 16 hours 7 hours28 hours Time for radical thinking is a scarce resource
  • 5. how to kill creativity Hierarchy Restrictive Job Profiles Over complication Silo working Lack of resources Reports and approvals
  • 6. how to build innovation (stop doing all of this) Hierarchy Restrictive Job Profiles Over complication Silo working Lack of resources Reports and approvals
  • 8. creativity requires a safe place to explore radical ideas
  • 9. Things we’ve learned from setting up AN INNOVATION LAB Subliminal message from our sponsor: You can have access to our minds for just £2500 for 12 months. You get mentoring on how to set up your own Lab/approach to innovation plus access to our tools and other cool stuff. Speak to Paul or Dm him @paulbromford. We won’t tell anyone
  • 10. the world of bromford we are here This is called innovating at the edge There’s some science to it as well - it’s a lot easier to change 20% of your organisation by 80% than bring about 20% of change on the 80%
  • 11. PERMISSION TO FAIL IS PERMISSION TO THINK BIG WE HAVE AN ALLOWABLE FAILURE RATE OF 70%
  • 12. 70% OF CHANGE PROGRAMMES FAIL 68% OF IT PROJECTS FAIL TEST MORE IMPLEMENT LESS
  • 13. SMALL TEAMS WIN WE BUILD ON MINIMUM VIABLE PRINCIPLES
  • 15. WORKING OUT LOUD IS THE NEW TRANSPARENCY Globally we are all trying to solve the same problems — yet most of our organisations keep their successes and failures behind closed doors.
  • 16. Lab Feedback: I dread to think how much money Bromford has wasted on this ridiculous exercise. I would think our customers would be delighted to know how we spend their money ʺinnovatingʺ! YOU CAN’T TAKE EVERYONE WITH YOU
  • 17. Place your screenshot here INNOVATION IS ABOUT IMPACT NOT IDEAS WIN ARGUMENTS BY SHOWING NOT TELLING
  • 18. PEOPLE RUSH TO SHINY AND SEXY TECH SOLUTIONS BETTER SERVICE DESIGN TRUMPS IT EVERY TIME
  • 19. systems work best if they are kept simple rather than made complicated; simplicity should be a key goal in design and unnecessary complexity should be avoided. #KISS
  • 20. Problem definition 12 weeks max Coaching Think 10x bigger prototype Test Evaluate Fail? Prepare exit resource for scale THE 84 DAY CHALLENGE
  • 21. 1: Hack your hierarchy 2: innovate from the edge 3: disperse innovation 4: make everyone a potential disruptor THE FOUR STEP PLAN
  • 22. the world outside planet housing we are here Digital gives our generation an unprecedented opportunity to join this up around people straits of social care People’s Republic of Health bay of education ocean of think tanks Innovators , Entrepreneurs, startups
  • 23. our challenge is to become more networked, more social and more agile digital leadership requires a metamorphosis not incremental change
  • 25. Credits Special thanks to all the people who made and released these awesome resources for free: Presentation template by SlidesCarnival Photographs by Unsplash