The document discusses making a quality management system paperless to reduce costs and improve efficiency. It notes that paper is more expensive than commonly thought due to storage, copying, printing and other costs. Going paperless can save thousands per employee annually. Dimensional inspection reports are used as an example of how digitizing forms can automate quality checks and make the information more accessible and actionable. The document recommends using web-based tools like databases and collaboration software to standardize processes, link to quality standards, track employee training and conduct audits. This allows real-time monitoring and makes the quality management system more nimble for continuous improvement.

1. Paperless Quality
Management
Make Your AS9100 System
Work for You
Paul Van Metre - Adion Systems

2. ● What are my qualifications to talk about this?
● Paper is More Expensive Than You Think
● Quality Checking – daily job related work
● Reporting – Internal and External
● QMS Management
● Free or cheap tools to use for going paperless
Topics to cover:

3. Pro CNC founded in 1997
WWU 6 Guys – 2nd
Mortgage - 1 Machine

4. Machining, Engineering, Complex
Assemblies

5. Excel Prototypes

6. Web Based Resources

7. Started developing ProShop – 2000

8. Strong Growth & Success
$M

9. First ProShop Customer - 2008
• 20% Overhead
Reduction
• 90% Reduction in
Late Orders
• +400% Planning
Throughput
• +300% ROI in Year 1

10. Sold Pro CNC in 2014
• 75 Employees
• 25+ CNCs
• $11M Revenue

11. Paper is more expensive than you think!
• The typical U.S. office worker uses more than 10,000 sheets of paper per year, 2
cases of paper = $80 annual cost per employee.
• True cost of paper is 31x the cost of the initial purchase price. (storage, copying,
printing, postage, disposal, and recycling.)
• $2,500 - $4,500 per office employee/year
• You’d easily pay for a paperless system just in paper savings alone
• More than 70% of today’s businesses would fail within three weeks if they lose paper
based records
• Almost 15% of an organization’s revenue is spent creating, managing and distributing
paper documents.
http://www.quepublishing.com/articles/article.aspx?p=1393497
https://www.pddnet.com/article/2015/09/adopting-paperless-manufacturing-environment

12. Dimensional Inspection Reports – Paper
• Must fill out template
every time
• Relies on inspector to be
diligent, raise the red flag
• Must file, or scan
• Easy to loose
• Deliver to customer?
• Information is “hidden”

13. Dimensional Inspection Reports - Digital
• Fill out template once
• Software can
automatically raise the
flag
• Permanent and
automatic record
keeping
• Info. is “actionable”

14. Dimensional Inspection Reports - Summary

15. This is just the gathering of data…
What about the reporting?
Internal and External

16. Internal

17. Analyze the Data – Consistently – Do it!

18. Use a Chat/Message Tool:

19. Be right
there to
offer
support

20. Collaboration and Chat tools

21. AS9100 Requires Risk Assessment

22. Focus on
what’s
important

23. Use
Checklists!

24. A word about Checklists
• Errors of ignorance - mistakes we make because
we don’t know enough
• Errors of ineptitude - mistakes we make because
we don’t make proper use of what we know
Failure in the modern world, is really about the
second of these errors.
Most shops have plenty of both

25. Get the
Paperwork
Right
Standardize
the Process

27. Design in quality

28. Lean out your QMS - Make it work for you!
Your paper based system is loaded with waste.
• Make sure everyone is trained in their job responsibilities
• Make sure all processes are documented and followed
• Make it easier to document something than not, so tribal
knowledge is eliminated
• Eliminate paper - make it nimble so it is used for continuous
improvement - Must get off Rev A

29. AS9100
•Necessary Evil?
•Amazing tool for continuous
improvement?

30. Lean out your QMS - Make it work for you!
How actionable is this?

31. Lean out your QMS - Make it work for you!
This is better, but still not the best…

32. Get it into a Database
Low cost option =

33. Standards

34. The power
of web
based

35. Link
back to
the
Standard

36. Quality Manual

37. Quality Procedures

38. QP

39. Tasks

40. Training

41. Org Chart with Training

42. Employee Training for Company Positions

43. Company Position Requirements

44. Where are
the gaps?

45. Training
Matrix

46. RMA

47. CAPA

48. Audits

49. Equipment

50. Gages

51. Web Based Resources

52. Collaboration and Chat tools

53. Summary
• Must know what’s happening in real time
• Focus on process
• Use web based tools – many are free or cheap
• Collect the data – then USE it
• Make your QMS nimble so it’s easy to use
• Use it as a tool for continuous improvement

54. Thank You!
Paul Van Metre | paul@adionsystems.com | 360.515.7576