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The goal of ISO/TS 16949 is the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Application: This standard applies to the design/development, production and, when relevant, installation and servicing of automotive-related products. Remote locations such as design centers, corporate headquarters and distribution centers cannot obtain stand-alone certification to ISO/TS 16949. While ISO 9001:2000 permitted exclusions from section 7, the only permitted exclusions from ISO/TS 16949 relate to clause 7.3 covering product and process design and development. However process design and development cannot be excluded. The requirements are intended to be applied throughout the supply chain and for the first time vehicle assembly plants will beencouraged to seek ISO/TS 16949 certification.
Relaxations The requirement for a business plan has been deleted because it presented problems during auditing. The requirements for 100% on time delivery from suppliers and to customer has been replaced with a requirement to monitor delivery schedule performance Benchmarking has been reduced to a note probably because most organizations do this anyway and the because in general the intentwas to remove "how to" type statements and focus on "what to" type requirements. The requirements for goals to be defined has been removed because the ISO 9001 requirement for quality objectives to be defined by top management meets the intent of the former requirement. There is a change in focus from process to manufacturing process primarily because this is where the vehicle manufacturers believe there remains a problem. It does not reduce the ISO 9001. requirements.
Automotive specific requirements Acceptance criteria Analysis and use of data Appearance items Calibration Records Cleanliness of premises Confidentiality Contingency plans Control of reworked product Control plan Corrective action impact Customer communication Customer designated special characteristics Customer information Customer owned tooling Customer representative Customer waiver Customer-approved sources Employee motivation and empowerment Error-proofing Feedback of information from service Identification of statistical tools Incoming product quality Internal audit plans Internal auditor qualification Knowledge of basic statistical concepts Laboratory requirements Layout inspection and functional testing Manufacturing process audit Manufacturing process design input Manufacturing process design output Manufacturing process improvement Measurement system analysis Measurements at specified stages of design and development Monitoring and measurement of manufacturing processes Multidisciplinary approach On the job training Organization manufacturing feasibility Personnel safety Plant, facility and equipment planning Preventive and predictive maintenance Problem solving Product approval process Product audit Product design outputs Product design skills Production scheduling Prototype program Quality objectives Quality management system audit Quality management system performance monitoring Quality responsibilities Regulatory compliance Rejected product test/analysis Servicing agreement with customer Storage and inventory Supplier monitoring Supplier quality management system development Tooling management Verification of job set-ups Work instructions