1. PAUL K. REYNOLDS
20 Monroe St., Unit 302, Rockville, MD 20850 (703) 856-1064 pkr1871@hotmail.com
Paul K. Reynolds Page 1
EXECUTIVE PROFILE
Senior hospitality professional with a proven track record of award-winning, quality results and high
profitability over twenty years of experience in Hotel Operations, Asset Management and Project
Management. An energetic leader with the ability to facilitate cooperation and performance from all team
members. Exceptional ability to manage multiple, complex assets and staff across various flags of full and
select service hotels. Able to leverage strong revenue management background with in-depth familiarity
with the brand standards and cultures of several of the major hotel brands to ensure success in any
market.
CORE COMPETENCIES
Revenue Management Full & Select Service Hotel Operations Capital Project Management
Profit & Loss Management E-Commerce Training and Coaching
Profit Improvement Strategy Analytical Evaluation of Trends and Changing Market Conditions
Strategic Goal Planning Rooms Operations Budgeting and Forecasting
KEY ACCOMPLISHMENTS
Management of multiple properties to include all aspects of the hotel operation
Development of multiple properties that exhibit above brand average quality scores and consistently
outperform their competitive sets as measured by the STAR report
Championed the revenue management effort including strategic price optimization and careful
inventory management for multiple hotels to maximize revenue per available room.
Proficient in budgeting and forecasting
Lead hotels with award winning General Manager of the Year, Operations Manager of the year and
Team Member of the Year for the TownePlace Suites brand
Effectively benchmark division properties against one another to find cost savings and operational
enhancements on the P&L and in the operation.
Provide written and verbal assessments of identified opportunities and operating performance issues of
owned assets to capital asset managers, senior executives, brand representatives and other internal and
external parties.
Experience with multiple flags including Marriott, Intercontinental, Hilton and Best Western products.
Exceptional leadership skills and hotel industry acumen developed over a 20+ year career with
continued growth
Appropriately prioritize tasks and responsibilities to maximize value to the company and effectively
manage expectations of Senior Management and/or Ownership and keep them informed of successes.
Full understanding of the capital spending process from budgeting to scope to bidding to execution.
Includes all levels of projects from simple PTAC replacement to full, major brand required renovations
Record breaking revenue performance for three supervised hotels in 2014. All six supervised hotels
over budget YTD in 2015
2. PAUL K. REYNOLDS
20 Monroe St., Unit 302, Rockville, MD 20850 (703) 856-1064 pkr1871@hotmail.com
Paul K. Reynolds Page 2
EMPLOYMENT HISTORY
B. F. Saul Company – Hotel Division, Bethesda, MD September 2002 to Present
Vice President - Regional Director
Area Revenue Manager
Boykin Management Company June, 1993 to September, 2002
Columbus Marriott North, Columbus, OH
Revenue Manager
Area Reservation Sales Manager
Buffalo Marriott, Amherst, NY
Director of Reservation Sales
Assistant Director of Services – Housekeeping
Cleveland Marriott East, Beachwood, OH
Front Office Manager
Reservations Manager
Buffalo Marriott, Amherst, NY
Manager in Training, Front Desk Supervisor, Manager on Duty
PROFESSIONAL DEVELOPMENT
Task Force Assignments
Interim General Manager multiple times over at TownePlace Suites hotels, Best Western, and
Holiday Inn Express brands.
Worcester Marriott , Worcester, MA – Rooms Operations
Executive Plaza Hotel, Chicago, IL – Revenue Management & Reservations
Professional Development Seminars/Awards
Numerous Managerial and Technical Training Seminars
Managerial Leadership Program Goizueta Business School, Emory University 2014
Manager of the Year 2000
Board of Directors – Montgomery County Convention and Visitors Bureau 2010-2013
President of the Board Montgomery County Convention and Visitors Bureau 2013-2014
EDUCATION
Bachelor of Arts - Hotel, Restaurant and Institutional Management May, 1993
Mercyhurst College, Erie, PA
REFERENCES AVAILABLE UPON REQUEST.