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AUTOMOTIVE WAREHOUSE/SERVICE MANAGER
Professional Profile: ​ ​Highly trained, experienced, and safety-conscious automotive expert with
a history of team leadership, customer satisfaction, and company loyalty
CORE SKILLS AND ABILITIES
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➢ Proficient execution of business management skills in both warehouse and shop settings
➢ Proven prioritizing and management of workflow and service requirements
➢ Strong teamwork skills with everyone from crew members and supervisors to customers
➢ Mastery of automotive management principles
➢ Business acumen and reasoning that improve service processes and increase profitability
➢ Reliably respond to emergency situations
➢ Superb history and demonstrations of current proper safety procedures and guidelines
➢ Excellent oral and written comprehension
➢ Detailed repair of equipment and systems using properly selected tools and correct procedures
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HIGHLIGHTS OF ACHIEVEMENTS
➢ Excellent management abilities demonstrated by maintaining the industry standard of three days or less
for reconditioning a single vehicle and 250 vehicles per month between January 2012 and August 2016
➢ Salesmanship and communication skills terrifically illustrated in 2011 when, as the manager of
Wholesale Tire Brokers, the company was listed as the top vendor of wheels for a major California wheel
distributor
➢ Dedication to safety through proper employee training and encouraging team building with member
communication evidenced by zero workplace accidents between January 2012 and August 2016
➢ Problem-solving skills utilized in January 2012 when assuming the manager position of the
reconditioning shop resulting in eliminating a previous $60,000 deficit and facilitating profitability within
90 days
➢ Superb customer service skills and marketing expertise culminated in an increase of sales from one
10529 NW 45th Ct
Yukon, Oklahoma 73099
Cellular: ​405-760-5873
Email: ​ ​pdemps1971@gmail.com
Paul Dempsey

2. million dollars to more than five million dollars annually between January 2009 and May 2013
➢ Successfully created and marketed tire sales to carefully researched customers promoting business and
eventually requiring the company delivery fleet to grow from two trucks in 2008 to seven trucks in 2011
➢ Career in managing sectors of the automotive business directly contributed to John Holt Auto Group
ranking as the number one certified used car dealer in Oklahoma City in March, April, and May of 2008
➢ Innovation created additional revenue streams for Hudiburg Auto Group in June 2003 by coordinating
with the General Manager to create a window tint, bedliner, and wheel, tire, and accessory shop
➢ Praised by customers for quickly returning vehicles and communicating in a professional manner
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PROFESSIONAL HISTORY WITH RESPONSIBILITY SUMMARIES
Oct 2006-Aug 2016: ​ ​Simultaneous Employment:
​ ​Jan 2012-Aug 2016: ​Reconditioning Manager- ​ ​Hudiburg Auto- ​ ​ ​ ​ ​Midwest City, OK
➢ Supervise a team of four automotive technicians in performing body and engine system repair
➢ Create and monitor work orders in the window tent shop, spray bedliner shop, and detail shop
➢ Utilize the software, ReconAdvisor, to analyze time spent reconditioning each vehicle
➢ Provide training to each crew member including safety and company-specific procedures
➢ Serve as direct liaison between differing shops including the used car sector and reconditioning shop
➢ Manage used car trade-ins and purchases following reconditioning
​Jan 2008-May 2013: ​ ​Managing Partner/ ​ ​ ​Wholesale Tire Brokers- ​ ​Oklahoma City,
OK:
​ ​ ​General Manager-
➢ Review invoices to check accuracy
➢ Coordinate with secretary to reconcile and settle accounts
➢ Conduct daily meetings with salesmen regarding daily plans and items to highlight
➢ Produce sales specials and ensure proper information is disseminated to the customer
➢ Analyze and perform payroll
➢ Ensure only the most capable individuals were hired according to company needs
➢ Perform inventory analyses and order appropriate items when necessary
​Oct 2006-July 2008: ​Used Car, Finance/ ​John Holt Auto Group- ​Yukon, OK:
​ ​ ​Reconditioning Manager-
➢ Maintain certified used vehicle system
➢ Reconcile inventory to prevent shortages
➢ Research and purchase inventory from suppliers including wholesale dealers, individuals, and auctions
➢ Generate weekly newspaper advertisements to increase sales

3. ➢ Develop exit strategies for aged inventory while supervising the Used Car Sector
Jan 2003–Oct 2006: ​ ​Reconditioning Manager- ​Hudiburg Auto- ​Midwest City, OK:
➢ Communicate with clients to ensure customer satisfaction
➢ Motive and develop crew members
➢ Inspect equipment, structures, and materials for possible defects
➢ Issue work orders and written reports related to vehicle reconditioning
PROFESSIONAL CERTIFICATIONS
​
Reahhard & Associates Dealer Finance School- ​ ​March 2007- ​ ​ ​Scottsdale, AZ:
Automotive Finance Certification
Great Plains Technology Center- ​May 1989- ​Lawton, OK:
Automotive Technology 1 & 2