1. Patricia Christian Whitley
3820 Ridgecrest Court, Vi rginia Beach, VA 23456
Home: (757) 416-9206 - Cell: (757) 642-1237
Summary
Desire a long-term position, which will provide an opportunity for a variety of challenging assignments with the
opportunity for continued professional growth and development.
Experience
Payroll / Benefits Administrator, HR Generalist
October 2002 to Current
Standard Calibrations Inc. - Chesapeake, VA
Performed tasks to establish and maintain employee/payroll and related records. Recorded the accumulation and use
of vacations, holidays, sick days, and miscellaneous leaves of absence. Calculated deductions for group health, life,
and disability insurance premiums and communicate to employees. Prepare premium reports and communicate with
insurance carriers and other program vendors.
Performed a wide variety of record keeping and payroll processing activities, including computing wage and
overtime payments, flex pay, and wage determination pay, calculating and recording payroll deductions,
processing requests for paycheck advances, and processing terminations.
Duties included checking, auditing and correcting timekeeping records for compliance with established standards,
maintaining time and attendance records, entering new hires into the payroll system, MAS, and E-verify, posting
changes in pay and tax status, and miscellaneous changes.
Performed all activities necessary to process payrolls, including maintaining related records, filing tax reports and
voluntary deduction reports, processing involuntary deductions such as levies and garnishments, and child support.
Prepared accounting transactions and documents, Documented and updating procedures, and prepared special
reports for management.
Responsible for directing and planning the day-to-day operations of group benefit programs (group health, dental,
vision, short-term disability, health saving accounts, 401(k) plan and retirement plan). Provided excellent customer
service and quality benefit plans.
Researched employee benefit plans and vendors to identify those that present the best value. Examined possible plan
design and benefit cost changes. Designed, recommended and implemented benefit programs. Supervised and
monitor benefit administration. Provide analytical and technical support in the delivery of the benefit programs.
Serve as primary contact for plan vendors and third party administrators. Determine the best plan options by working
with the Third Party administrators. Coordinate transfer of data to external contacts for services, premiums and plan
administration. Work effectively to make sure the plans run smoothly. Investigate discrepancies and provide
information in non-routine situations.
Oversaw maintenance of employee benefit files and updating of employee payroll records.
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of
administrative fees for all group plans. Design and distribute materials for benefit orientations, open enrollment and
summary plan descriptions. Administered pension benefits, retirement programs, 401(k) plan contributions and
disbursements, Prepared premium reports and communicate with insurance carriers and other program vendors.
Posted accounts payable and receivables and back up receptionist

2. Human Resources and Payroll Administrator
January 2002 to October 2002
Lawson Companies
Verified and processed all payroll, vacation, sick leave, garnishments, tax liens, employee deductions for benefits,
40IK employee deductions, and child support for 200 employees.
Processed all paper work for new hired employees and the termination of employees.
Reconciled and paid, medical, dental, life insurance, and 401K invoices on excel spreadsheets and timberline.
Explained coverage and benefits to employees for our dental, life insurance, disability and medical plans.
During renewal for insurance I worked with brokers to find the best and most cost effective way to have complete
comprehensive coverage for Lawson Companies.
I was the liaison between the employee and the insurance company for any problems that may arise due to claims.
Office Administrator/Broker
October 1998 to August 2001
Roberson McFadden Associates
Over saw all aspects of this Insurance Brokerage firm.
Knowledgeable in all areas of Medical (PPO,POS and HMO's), Dental, Life Insurance, Flexible Spending
accounts and 40IK plans and COBRA.
Prepared quotes for numerous prospects as well as renewals for current clients.
Solved all claim and billing problems for current clients.
Provided all necessary information to Trigon Blue Cross and Blue Shield of Virginia, Healthkeepers , Priority,
Sentara Optima and many Dental and Life Insurance companies, tracked all Individual and Croup Insurance
programs until coverage became effective.
Processed all new employee information, explained coverage and benefits for over 250 existing clients.
Sold Individual and Group medical and dental insurance.
Built and prepared new business and renewal reports using Excel and Microsoft word.
Upgraded and assisted in Y2K readiness for company computer system.
Assisted all brokers with all daily activities as well as schedule appointments for future clients.
Handled all aspects of Flex.
Education
AAS : Merchandising, 1986
Tidewater Community College - Virginia Beach, VA.
Extensively trained in all aspects of retail and whole sale merchandising
AAS : Management, 1986
Tidewater Community College - Virginia Beach, VA.
Fully trained in all phases of management including accounting, administration, computer science, and
marketing and office procedures.
Affiliations
Notary Public for the Commonwealth of Virginia. #249123