1. Patrice J. Morris
2611 Ridgebrook Trail, Duluth, GA 30096
Phone: (404) 388-3326 ~ Email: Patrice_morris2001@yahoo.com
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OBJECTIVE
A highly dependable and self-motivated Administrative professional seeking employment with a company where I can
enhance my skill set while contributing to the success of the organization.
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HIGHLIGHTS OF QUALIFICATIONS
Over fifteen solid years of Customer Service experience in Communications, Marketing and Public Relations.
Internet savvy and proficient in Microsoft Office Suite.
Excellent communicator; both verbal and written.
Affective interpersonal skills, leadership abilities and a cooperative team player.
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EDUCATION
Majored in Mass Communications
Jackson State University – Jackson, MS
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PROFESSIONAL EXPERIENCE
EVEREST INSTITUTE 09/2009 – 09/2015
Norcross, GA
Admissions Counselor
Recruited and interviewed prospective students for academic training programs through databased inquiries.
Assisted students through application and admissions process.
Performed skill assessments and provided guidance in education and career goals to assist students in choosing
the best program.
Partnered with the Education Department to assist in enrolled student retention.
Maintained confidential files.
L1 IDENTITY SOLUTIONS 08/2008 – 09/2009
Forest Park, GA
Quality Assurance Operator
Produced and inspected government secured state employee and citizen identification cards and licenses for
various states.
Performed quality assurance inspections to ensure compliance with state requirements.
Processed and shipped government credentials.
Maintained statists and company data.
JENNY CRAIG 03/2005 – 04/2008
Tucker, GA
Weight Consultant
Provided guidance and support with the weight loss management process.
Conducted weekly One-on-One consultations with clients.
Initiated care calls with clients to monitor progress.
2. Assisted with individual product selection and purchases based on customized client assessments.
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PROFESSIONAL EXPERIENCE (continued)
PRE SOLUTIONS / PRE HOLDINGS 05/2002 – 03/2005
Norcross, GA
Customer Service Support
Provided communications and customer /retailer support while maintaining current account information and
establishing new retail ownership.
Revised and updated banking data.
Set up new accounts with online bill pay.
Maintained web reporting, product downloads, price changes and suspended and closed accounts.
Ordered new terminals and marketing materials for retailers.
Verified phone and pin number information with major phone carriers.
Trained new retailers on machine usage and did trouble shooting for malfunctioning terminals.
DOMINION RELOCATION SERVICES 07/2001 – 04/2002
Duluth, GA
Management and Leasing Consultant / Apartment Locator
Connected apartment seekers with Apartment Rental Properties.
Created client profiles and matched rental properties to meet client needs.
Set up viewing appointments with properties.
STAFFING RESOURCES 10/1998 – 05/2001
Suwanee, GA
Customer Service Representative
Provided administrative support and performed all clerical duties for the Suwanee location.
Assisted customers and merchants with technical support.
Updated customer banking information.
Placed customer orders, tracked shipments and assisted with billing inquiries.