The document discusses the current problems with addiction treatment models and introduces a potential solution called Nulife Virtual. The current model is described as treating addiction with an acute, one-size-fits-all approach, which leads to low treatment rates, poor engagement and retention, inadequate treatment doses, and lack of continuing care. Nulife Virtual is proposed as a virtual addiction and support platform that can support sustained recovery management through a SaaS platform and mobile app. This virtual solution is described as providing benefits to enterprises/practitioners, patients and their friends/family, and clinicians by improving access, engagement, outcomes and costs of addiction treatment.