1. PAGE EDIGER
4833 Bella Pacific Row #219
San Diego, California 92109
562.208.0613
page_ediger@yahoo.com
HEALTHCARE PROFESSIONAL
Highly organized, customer-driven and goal-oriented professional with wide-ranging experience in Administrative,
Office, and Sales/Marketing areas. Provides acquired skills and services to all levels of business focusing in the
healthcare industry. Delivers high quality efficient service to both internalandexternal clients by assisting with overall
workflow processes and providing exceptional client support.
PROFESSIONAL EXP ERIENCE
BIOTHERANOSTICS, INC. SAN DIEGO, CA
CLIENT SERVICES TEAM LEAD MARCH 2015-PRESENT
Serves as the main point of contact for national accounts by responding to and resolving a wide variety of client
inquiries/requests on a daily basis. Provides continual education, guidance, and support to clients and physicians about
Biotheranostics products and services. Successfully manages high volumes of client-facing interactions and establishes strong
rapport with physicians and medical/lab staff via phone and e-mail communication.
 Responsible for tracking Reflex Case Management and Prediction Case Management
 Performs all first level interviews within assigned region for any potential new hires
 Trains new CS Associate hires and monitors the development of each CS Associate
 Maintains all training on new changes/updates and delegates the daily workload within the region
 Fulfills all Regional Account Manager requests outside of the general needs
 Serves as the primary contact for all assigned accounts with assigned territory
 Handles any and all potential conflicts within client book of business
 Delegates work in a timely manner to coworkers to get sufficient results
BIOTHERANOSTICS, INC. SAN DIEGO, CA
CLIENT SERVICES ASSOCIATE JUNE 2013 – FEBRUARY 2015
Provided a supportive link between external customers and internal operations, while demonstrating a positive and
professional image. Communication via phone and e-mail while functioning as the liaison between various departments within
the organization and through to the client.
 Cultivated and grew new client relationships
 Provided excellent customer service through continuous follow-up with internal/external clients
 Communicated with company management as needed to ensure smooth sales processes and customer satisfaction
 Handled day-to-day operational requests from the Sales Team as well as various other departments
SHOWROOM FIVE21  LOS ANGELES, CA
SALES & MARKETING REP RESENTATIVE JANUARY 2009 – MAY 2013
Responsible for calling all existing buyers and prospective new buyers to showcase contemporary fashion designers clothing for
the current season. Worked with Women’s contemporary fashions, Yoga/Active-wear, Eco Friendly designers and Sports
performance brands all while combining a passion for fashion and traveling.
 Marketed and researched boutiques in designated territory then scheduled appointments to show the collections
 Attended tradeshows quarterly and sold at the designer booths
 Opened over 200 accounts for the showroom and road travels
 Built rapport with client base and resolved any customer service issues that came up
 Worked closely with fashion designers to provide feedback to aid in selling and promoting their fashions
 Merchandised collections and mannequins in the showroom to attract buyers
 Proven ability to maintain exclusive client relations in specialty boutique markets
 Trained new hires on all aspects of showroom management and sales skills
EDUCATION
Associate of Arts
The Fashion Institute of Design and Merchandising  Los Angeles, CA: 2004
TRAINING AND CERTIFICATION
Salesforce / MS Office Suite / Production and Sourcing Strategies
REFERENCES
Available upon request