Companies, regardless of size and operational scope, continuously face risks of various magnitudes. This webinar provided insights on how companies can manage and understand the key risks in order to achieve competitive advantage. In addition, it provided insights on how to build a strong and distinguished brand and customer experience. Main points covered: • In an increasingly turbulent world, learn what a strategic risk is, why it matters and how your organization can treat it • Understand reputation risk as a key transversal strategic risk that amplifies and accelerates your underlying (and maybe dormant) ESG risks • Gain insights from recent cases of strategic risk failures, including cyber-reputation risk and leadership and culture risk • Understand how you can build strategic risk resilience and transform your organization's risk into value Presenter: Andrea Bonime-Blanc is the founder and CEO of GEC Risk Advisory, and a global governance, risk and ethics strategist to non-profit, for-profit and governmental sectors worldwide. In 2014 and 2015, the Ethisphere Institute recognized her among the 100 Most Influential People in Business Ethics. She was listed among the “Top 100 Thought Leaders in Trustworthy Business Behavior” by Trust Across America in 2014. She has also published widely on a variety of risk related topics and is the author of “The Reputation Risk Handbook: Surviving and Thriving in the Age of Hyper-Transparency” (2014) and of “The Conference Board’s Emerging Practices in Cyber-Risk Governance” (2015). Organizer: Endrita Muhaxheri Date: July 19, 2017 Link to YouTube video:

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2

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3
SOMETHING
ELSE?
SOURCE:
FT.

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2016
2012
4
WHAT
HAPPENED?
SOURCES:
THE
ECONOMIST
AND
CNET.

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THE
PERFECT
STORM
SOURCE:
ETHICAL
BOARDROOM
MAGAZINE.
5

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OVERVIEW
HOW
A
RISK
BECOMES
STRATEGIC
TURBULENT
TIMES:
GLOBAL
MARKET
TRENDS
6
STRATEGIC
RISK
Ÿ
REPUTATION
RISK
YOUR
ROLE
IN
IDENTIFYING
&
TACKLING
STRATEGIC
RISK

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WHAT
IS
STRATEGIC
RISK?
7

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STRATEGIC
RISK
DEFINITIONS
8

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STRATEGIC
RISK
DEFINITIONS
9

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STRATEGIC
RISK
DEFINITIONS
10

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STRATEGIC
RISK
DEFINITIONS
11
STRATEGIC
RISK
DEFINITIONS
-­‐
MINE

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12
THE
UNIVERSE
OF
RISKS

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WHAT
IS
REPUTATION
RISK?
13

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“Reputation
risk
is
an
ampliLier
risk
that
layers
on
or
attaches
to
other
risks
–
especially
ESG
risks
–
adding
negative
or
positive
implications
to
the
materiality,
duration
or
expansion
of
the
other
risks
on
the
affected
organization,
person,
product
or
service.”
SOURCE:
ANDREA
BONIME-­‐BLANC.
THE
REPUTATION
RISK
HANDBOOK.
UK:
GREENLEAF
PUBLISHING
2014.
14
WHAT
IS
REPUTATION
RISK?

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15
REPUTATION STAKEHOLDERS
PROSPECTIVE
EMPLOYEES
CONSUMERS/
PURCHASERS
REGULATORS
GOVERNMENTS
MEDIASOCIAL MEDIA
EMPLOYEES
OWNERS/
SHAREHOLDERS
NON-GOVERNMENTAL
ORGANIZATIONS
COMMUNITIES
THIRD PARTIES/
SUPPLY CHAIN
PARTNERS
REPUTATION
RISK:
THE
KEY
ROLE
OF
STAKEHOLDERS
SOURCE:
ANDREA
BONIME-­‐BLANC.
THE
REPUTATION
RISK
HANDBOOK.
UK:
GREENLEAF
PUBLISHING
2014.

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SOURCE:
ANDREA
BONIME-­‐BLANC.
THE
REPUTATION
RISK
HANDBOOK.
UK:
GREENLEAF
PUBLISHING
2014.
16
REPUTATION
RISK:
PART
OF
ENTERPRISE
RISK
MANAGEMENT

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17
CYBER-­‐REPUTATION
RISK:
THE
RISK
OF
RISKS
TURBOCHARGED
EXAMPLE:
CYBER-­‐REPUTATION
RISK

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COMPANY
HQ
RISK
SECTOR
WHERE
USA
CYBER-­‐SECURITY
DATA
PRIVACY
TECHNOLOGY
GLOBAL
USA
CONSUMER
FRAUD
BANKING
USA
BRAZIL
FRAUD
&
CORRUPTION
CONSTRUCTION
LATIN
AMERICA
KOREA
PRODUCT
SAFETY
CONGLOMERATE
GLOBAL
GERMANY
CONSUMER
FRAUD
&
ENVIRONMENT
AUTOMOTIVE
GLOBAL
18
STRATEGIC
RISK?
REPUTATION
RISK?
BOTH?

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COMPANY
HQ
RISK/OPPORTUNITY
SECTOR
WHERE
SWEDEN
HUMAN
RIGHTS
DESIGN
&
FURNITURE
GLOBAL
US
ANTI-­‐CORRUPTION
BANKING
CHINA
&
GLOBAL
US
ANTI-­‐CORRUPTION
CONGLOMERATE
GLOBAL
FRANCE
DIVERSITY
&
INCLUSION
CONSUMER
PRODUCTS
GLOBAL
NEW
ZEALAND
HEALTH
&
SAFETY
DAIRY
PRODUCTS
CHINA
19
STRATEGIC
OPPORTUNITY?
REPUTATION
OPPORTUNITY?
BOTH

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OVERVIEW
HOW
A
RISK
BECOMES
STRATEGIC
TURBULENT
TIMES:
GLOBAL
MARKET
TRENDS
20
STRATEGIC
RISK
Ÿ
REPUTATION
RISK
YOUR
ROLE
IN
IDENTIFYING
&
TACKLING
STRATEGIC
RISK

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WHY
IS
STRATEGIC
RISK
MORE
IMPORTANT
NOW
THAN
EVER?
1. GLOBAL
TRUST
DECLINE
2. CYBER
INSECURITY
EXPLOSION
3. COMPLEX
RISK
RISING
4. SOCIAL
MEDIA
FUELED
REPUTATION
RISK
5. ETHICAL
LEADERSHIP
&
CULTURE
PARADOX
21

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TREND
#1:
GLOBAL
TRUST
DECLINE
22
SOURCE:
EDELMAN
TRUST
BAROMETER
2017.

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23
http://map.norsecorp.com/#/
TREND
#2:
CYBER-­‐INSECURITY
EXPLOSION
SOURCES:
NORSE
CORP.
&
THE
NEW
YORK
TIMES
2017.

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TREND
#3:
COMPLEX
RISK
RISING
SOURCES:
WORLD
ECONOMIC
FORUM
&
NACD
DIRECTORSHIP
MAGAZINE
2016
&
2017.

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TREND
#4:
SOCIAL
MEDIA
FUELED
REPUTATION
RISK
SOURCES:
THE
WALL
STREET
JOURNAL
2017.

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THE
AGE
OF
HYPER-­‐
TRANSPARENCY
IS
BORN
2001
ENRON,
WORLDCOM,
PARMALAT
2002
SARBANES
OXLEY
ADOPTED
2007-­‐8
FINANCIAL
INDUSTRY
IMPLOSION
2010
DODD
FRANK
ADOPTED
2010
UK
BRIBERY
ACT
&
OECD
GOOD
PRACTICES
GUIDELINES
26
TREND
#5:
THE
ETHICAL
LEADERSHIP
&
CULTURE
PARADOX

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OVERVIEW
HOW
A
RISK
BECOMES
STRATEGIC
TURBULENT
TIMES:
GLOBAL
MARKET
TRENDS
27
STRATEGIC
RISK
Ÿ
REPUTATION
RISK
YOUR
ROLE
IN
IDENTIFYING
&
TACKLING
STRATEGIC
RISK

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WELLS
FARGO:
STRATEGIC
RISK?
28
SOURCES:
AMERICAN
BANKER
&
THE
WALL
STREET
JOURNAL
2017.

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29
WELLS
FARGO:
STRATEGIC
RISK?
SOURCE:
REPRISK
AG.
SOURCE:
REPRISK
AG.

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SOURCE:
REPRISK
AG.
VOLKSWAGEN:
STRATEGIC
RISK?

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SOURCE:
REPRISK
AG.
L’OREAL:
STRATEGIC
OPPORTUNITY?
VALUE
CREATION?

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VOLKSWAGEN
&
L’OREAL:
5
YEAR
STOCK
PRICE
PERFORMANCE
COMPARISON
32
SOURCE:
YAHOO
FINANCE

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WHY
THE
DIFFERENCE?
33
SOURCE:
REPRISK
AG.

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OVERVIEW
HOW
A
RISK
BECOMES
STRATEGIC
TURBULENT
TIMES:
GLOBAL
MARKET
TRENDS
34
STRATEGIC
RISK
Ÿ
REPUTATION
RISK
YOUR
ROLE
IN
IDENTIFYING
&
TACKLING
STRATEGIC
RISK

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THE
STRATEGIC
RISK
LENS
35

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APPLYING
THE
STRATEGIC
RISK
LENS
36

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A
TYPOLOGY
OF
STRATEGIC
RISK
GOVERNANCE
37

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38
A
TYPOLOGY
OF
STRATEGIC
RISK
GOVERNANCE:
AN
EVOLUTIONARY
VIEW

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39
THE
ULTIMATE
GOAL:
BUILDING
RESILIENT
ORGANIZATIONS
SOURCE:
ANDREA
BONIME-­‐BLANC.
GLOOM
TO
BOOM:
HOW
LEADERS
TRANSFORM
RISK
INTO
RESILIENCE
&
VALUE.
UK:
GREENLEAF
PUBLISHING.
FORTHCOMING
2017.
THE RESILIENT
ORGANIZATION
Copyright GEC RISK ADVISORY LLC 2017. All Rights Reserved.
FINANCIAL &
NON-FINANCIAL
RESULTS
OUTPUTS
STAKEHOLDER
EXPECTATIONS
UNMET:
REPUTATION
RISK
MET/EXCEEDED:
REPUTATION
OPPORTUNITY
NECESSARY &
DESIRABLE INTERNAL
INTEGRITY, RISK &
RESILIENCE
PROGRAMS
INPUTS BOARD & C-SUITE
SUPPORT & STRATEGY
ENABLERS

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IDENTIFYING
&
MITIGATING
STRATEGIC
&
REPUTATION
RISK
WHAT
IS
YOUR
ROLE?
40

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CONTACT
INFORMATION
abonimeblanc@gecrisk.com
+1.917.848.4448
www.linkedin.com/in/
andreabonimeblanc
@GlobalEthicist
https://gecrisk.com/
THE
RISK2VALUE
BLOG:
http://bit.ly/23u9QuI
THANK
YOU!
41

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ISO
31000
Training
Courses
Ø ISO
31000
Introduction
1
Day
Course
Ø ISO
31000
Foundation
2
Days
Course
Ø ISO
31000
Risk
Manager
3
Days
Course
Ø ISO
31000
Lead
Risk
Manager
5
Days
Course
Exam
and
certiCication
fees
are
included
in
the
training
price.
https://pecb.com/iso-­‐31000-­‐training-­‐courses
|
www.pecb.com/events

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abonimeblanc@gecrisk.com
?
THANK
YOU
1.917.848.4448
abonimeblanc@gecrisk.com
https://gecrisk.com/
linkedin.com/in/andreabonimeblanc
GlobalEthicist