3. Initial Overarching Design Question!
How can we engage citizens to think, talk, discuss issues about environment,
sustainability, urbanizim and take action to make a change in their local communities?
How can we achieve this by collecting and sharing real-time information utilizing mobile
technologies?
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
4. Prototype
Prototype
Tip Jar Post-it ideas to solve noise issue
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
5. Prototype
Prototype
Tip Jar Post-it ideas to solve noise issue
What’s missing?! A good cause
An interest group
Specific goal and directions
Personal motivation / Incentive
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
9. What I learnt from prototypes!
A specific goal / cause
An interest group
Emotional connection to that goal by the users
Clear directions on what is expected
An engaging mechanism
A user-friendly, time efficient technology
Social networking features boost the effectiveness
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
10. Research Domains!
Civic Engagement
What does it mean? Why do people participate? Why they don’t? What’s the importance
of local engagement?
Collective Action
Individuals with shared goals take action themselves and this forms a collective aggregate.
Social Computing & Social Intelligence
Designing technical systems that support, encourage and make use of social behavior by
their users by enacting their cognitive abilities to achieve purposeful ends.
Social Sustainability
Creating sustainable, successful places that promote wellbeing, by understanding what
people need from the places they live and work.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
11. Precedents
Citizen 311 Reporting apps:
CitySourced, SeeClickFix, 311 NYC etc.
Neighbor Connecting Platforms:
Hey, Neighbor!, Front Porch Forum, Fat Door
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
18. Initial Concept!
An online platform for citizens where they
share ideas about making their local
communities better
▴ that hosts different activity proposals
▴ they vote for best ideas
▴ arranges physical meet-ups for execution
▴ allows for discussion, knowledge sharing
▴ maybe a platform where citizens respond
to challenges by organizations.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
19. Collaborative Public
Services Design!
▴ They work in partnership with
government agencies.
▴ They collect information about the
community.
(Interviews, cultural probes,
ethnographic research.)
▴ They co-create ideas with local
residents.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
20. Collaborative Public
Services Design!
▴ They are lacking a common forum
for communicating with the citizens
and the citizens among themselves.
▴ They need tools for citizens to
collect and send them information.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
21. Proposal!
An online platform that will serve as a
communication venue for service developers
and residents of a neighborhood, where they
share resources and collected information
about their community, where an ongoing
discussion happens between citizens through a
new type of social network.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
22. Goal!
To bridge the gap between
service designers and
citizen through an engaging,
easy to use interface.
To create a venue for
conversation and
information exchange.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
23. Proposal!
What if this is a model that can be adjusted
and utilized for other organizations and
projects? (A toolkit model)
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
24. Audience !
//in the community level
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
25. Audience !
//in the community level
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
27. Thesis Concept!
By offering the needed tools and technologies to the members of a community to
share their ideas and observations for the decision-making processes in their local
communities , we can create more engaged communities who collectively take action
to make a change in their local environments.
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
28. Next Steps!
▴ Meeting with DESIS Lab before the break.
▴ Taking a class with Eduardo Staszowski: Public Services and Collaborative Design.
▴ Defining the needs of service providers as well as residents.
▴ Mock up interfaces.
▴ Build an interface prototype to test when the semester starts.
▴ Look at possibilities for alternative information collection. (Networked objects)
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
30. Grounding Research - Theory
‘Smartness’ = technology
- Sensors and meters to collect data
- Aggregate and analyze the data
- And use that as input to dashboards, visualizations and
control systems
- People treated as passive and compliant
VS
‘Smartness’ = people
- People can gather data
- People can analyze data
Thomas Erickson
- People can act on data
IBM Research Center
Social Computing Group
- and they do this in ways that are qualitatively different from
what digital systems do
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
31. Grounding Research - Theory
“ Social Intelligence is especially appropriate for cities and
regions
That’s where the people are:
▴ Inhabitants
develop a deep knowledge of the places they live,
work and socialize in
▴ Inhabitantshave a practical motivation for participating: it
impacts their daily lives
▴ Inhabitants identify with places, and have networks of family
Thomas Erickson
and friends “
IBM Research Center
Social Computing Group
Oylum Boran | Thesis Studio 1 Proposal
12.16.2011
