1. The Only Complete Solution for
Automated Production and
Downtime Reporting

2. We will Automatically Report
Your Company’s Production
Performance
• For any production process
• For any number of machines
• On sites in any location

3. We will Automatically Report
Your Company’s Production
Performance
• We will do it – Accurately, Reliably and Cost-effectively
• With a Simple, Low overhead site infrastructure
• With a Secure, Global, 24/7 Availability
And we will do the complete job - from installation to
commissioning and training…

4. We will provide a comprehensive solution, with …
A First Class
Product Suite
Complete
Turnkey Services
A Company with an
Established Pedigree

5. AssetManager has been designed with
3x key stakeholder groups in mind.
We have made it…
1: Powerful 2: Simple 3: Easy
for for for
Business Engineering & I.T. Machine
Professionals Technicians Operators
To make a difference to manage to use

6. is a powerful analysis tool for
Business Professionals
• Production managers
• Operations managers
• General managers
• Managing directors

7. Business Professionals
Productivity Benchmarking, Targeting and Improvement
OEE is an industry standard metric used by manufacturing
companies to benchmark their production activities.
AssetManager will automatically monitor any and all
automated processes, collect and collate pertinent data and
provide analysed reports presented in a clear and succinct
format, to any authorised user, in any location.
It provides the intelligence with which companies can make
and sustain a significant positive impact to their profitability
through improved productivity.
Importantly, the effects of improvement measures taken are
also clearly visible in the data records.

8. Business Professionals
Powerful Business Reporting
Reporting Modules – The efficacy of an
automated system such as AssetManager is
determined by the quality of the business
information that it generates.
AssetManager has a comprehensive reporting
suite that delivers pertinent productivity
performance data - on-demand, 24/7 - using live
data.
Data has a maximum 15mins refresh rate.
Reports include periodic Downtime Analysis, by-
day & by-shift and similar Productivity Analysis
amongst many others.

9. Business Professionals
Analysis by Date & Time, by Shift and by Works Order
Analysis Modules – Because we monitor the shift
in attendance and the current works order, we can
provide automated analysis of productivity by time
and date, by shift and order.
These are the three most important dimensions by
which productivity can be reported.
Date and Time are selected using common web
interface techniques shown in the diagram
opposite…

10. Business Professionals
Analysis Modules
Analysis Modules – Business
managers have access to live and
historic data through various analysis
modules.
Line graph, raw data access, journal and
Live machine status modules are all
available as hosted analysis services.
This image describes the Live
Production Status Dash Board indicating
the current Live OEE performance.

11. Business Professionals
Targeted Management Tools – Attainment-To-Plan
Live ATP - Attainment To Plan – Users
that employ the optional ERP interface
system have extended facilities that include
the ATP (attainment to plan) module.
Using this module clients can monitor
– IN REAL TIME –
the progress of their production operations
against the planned schedule (as
determined by their works planning
department).
This provides the best possible production
optimisation intelligence and opportunity.

12. Business Professionals
Custom Reporting Services
Custom Reporting Services – Where
clients require additional reports (to
meet their own business needs)
InfoServe365 Ltd. will provide bespoke
reporting services.
We will develop custom reports to
clients exact requirements and make
them available in their own web based
report suite.

13. Business Professionals
Performance Management – Shop-Floor Displays
Shop Floor Displays – A vital part of any
efficiency improvement project is the
publicity that the project enjoys. Engaging
every stakeholder is vital to success.
AssetManager supports large format
display screens that can be positioned
anywhere that your team determines
e.g. On the shop-floor, in planning offices
or meeting and board rooms.
Large Format Plasma Screen

14. Business Professionals
Open System Architecture – ERP Interface
Many companies now run high level
business management systems such as
Enterprise Resource Planners (SAP, This module allows analysis
of individual orders to be
Oracle and similar). conducted for specific
productivity performance and
AssetManager supports the transfer of quality purposes.
works order information directly from (and
back to) a businesses ERP system using
FTP protocols. This allows planners to
address works order information directly to
the machine’s operator station, minimising
operator effort and human error. Upon
completion of an order, AssetManager
returns required production data to the FTP
server for entry directly into the ERP
system.

15. Business Professionals
Web-based Access
Web-based Access – Means that users have global
access to their data and the analysis tools from any
internet connected PC, Smart-phone or similar device.
There is no special client based toolset to install or
manage.
All system upgrades and improvements are
automatically available to clients with no additional
charges.
There are no per-user fees associated with the
service.
Our high security system ensures complete peace-of-
mind to all customers.

16. Business Professionals
Security
Security – At InfoServe365 Ltd. we take the security of
our clients’ data very seriously. We have very high-level
SSL layer data transmission techniques, anonymous
data transfer and storage methods and maintain the
highest level of anti-virus & anti-malware tools.
We have a robust data back-up strategy and a
documented disaster recovery procedure.
It is also worth noting that clients’ data remains their
property at all times. InfoServe365 Ltd. has no rights to
any client data whatsoever.
Complete confidentiality is fundamentally guaranteed.

17. Business Professionals
Navigation
Users navigate the
AssetManager system, around
their manufacturing sites,
departments and individual
machines, using the explorer type
tree view shown here.
This simple and familiar style of
navigation is intuitive for all users
making data analysis easy..

18. is simple to manage and
maintain for
Engineering and I.T.
Technicians

19. Engineering and I.T. Technicians
A Straightforward, Modular Infrastructure
AssetManager requires
minimal on-site I.T
infrastructure.
This simplifies and
accelerates installation.
Its modular platform
allows for controlled
expansion to suit client
timescales and budget
And as a hosted service
any ongoing system
management is virtually
zero whilst maximum
security is ensured.

20. Engineering and I.T. Technicians
The Site Equipment – A system install in less than 1x day…
AssetManager connects to the The AssetManager Operating
subject machine using standard System Runs on this full industrial
industrial I/O. It needs only a PC. Extremely robust, it includes
hand-full of wired connections to network connectivity (wireless and
be made and a host of important hardwired), local and web-based
performance parameters can be configuration tools and has inbuilt
monitored, stored and analysed. storage capacity for months-worth of
data should the internet fail.
These are
available in 8.4”,
10.4” and fully
waterproof units

21. Engineering and I.T. Technicians
Full Technical Support, Installation and Commissioning Services
At InfoServe365 we are committed to ensuring our clients get the
utmost benefit from the AssetManager system.
As standard we offer comprehensive turnkey installation and
configuration services to all our clients.
However, the AssetManager system has been designed to be
installed by clients own technical staff and comes with excellent
supporting documentation.
Often, customers request product technical training for their I.T.
staff. Through our tailored training service, we then endeavour to
get clients’ technicians to a self supporting level where remote
telephone support will suffice on future installations.

22. Engineering and I.T. Technicians
Full Ongoing Maintenance & Support Services
Our technicians will provide multi-tiered on-going
support, ranging from remote telephone support to
full on-site I.T. and engineering services.
AssetManager has the acknowledged benefit that
clients can self-manage the system, e.g. as new
downtime reasons evolve or indeed old ones prove
un-necessary, appropriate modifications are made
using simple on-line configuration tools.
Similar tools are available for each customisable
module.
Full instructions are available to every client via
their own web-site interface.

23. Engineering and I.T. Technicians
Data Security
Security – At InfoServe365 Ltd. we take the security of
our clients’ data very seriously. We have very high-level
SSL layer data transmission techniques, anonymous
data transfer and storage methods and maintain the
highest level of anti-virus & anti-malware tools.
We have a robust data back-up strategy and a
documented disaster recovery procedure.
It is also worth noting that clients’ data remains their
property at all times. InfoServe365 Ltd. has no rights to
any client data whatsoever.
Complete confidentiality is fundamentally guaranteed.

24. Engineering and I.T. Technicians
Complete Flexibility and Modularity
AssetManager has been designed to install on any
type of machine in any manufacturing sector, e.g
food, packaging, printing, metals, indeed any
automated process can be monitored.
This is thanks to a flexible interconnectivity method
developed using our expertise in control system
engineering
The networked platform also allows the system to
be installed according to clients’ own schedules.
Whether planned by budget, by resource or by
machine availability.

25. Engineering and I.T. Technicians
Web-based Data and Analysis Tools
Web-based Access – Means that users have global
access to their data and the analysis tools from any
internet connected PC, Smart-phone or similar device.
There is no special client based toolset to install or
manage.
All system upgrades and improvements are
automatically available to clients with no additional
charges.
There are no per-user fees associated with the service.
Our high security system ensures complete peace-of-
mind to all customers.

26. Engineering and I.T. Technicians
ERP Interface – SAP, Oracle & Similar
ERP Interface – Many companies now run This module allows analysis
high level business management systems of individual orders to be
such as Enterprise Resource Planners conducted for specific
(SAP, Oracle and similar). productivity performance
and quality purposes
AssetManager supports the transfer of
works order information directly from (and
back to) a businesses ERP system using
FTP protocols. This allows planners to
address works order information directly to
the machine’s operator station, minimising
operator effort and human error. Upon
completion of an order, AssetManager
returns critical production data to the FTP
server for entry directly into the ERP
system.

27. Engineering and I.T. Technicians
Bespoke Development Services
Integrating AssetManager with higher level
management ERP or MIS systems such as SAP
or similar, or perhaps developing customer
specific production analysis modules is
something we understand our clients will need.
We therefore provide expert development
services in these activities.
We will always endeavour to help clients get the
most from AssetManager.

28. It is easy to use for
Machine Operators

29. Machine Operator Interface
Easy to use
 All performance data is gathered directly from the host machine
We monitor production rates, total goods produced, total scrap produced etc. and
report by day, by shift and by works order
 The system is designed to work with minimal operator intervention
We understand that operators want to run machines.
 Operators are presented with a common interface on every machine
A consistent Icon set is used regardless of type or manufacturer, operators have a
consistent interface.

30. Machine Operator Interface
Easy to use
 Clear flashing icons prompt and guide operators to make necessary
actions
Check-back functionality guarantees data validity and ensures none is lost.
 All operator selections are made from contextual menus that are easily
navigated
Planned or Unplanned stop reasons, by location on machine or by
operator/engineer in attendance.
 Multi-lingual selections can be made from meaningful & customised
menu options
Where multi-national or multi racial workforces attend machines.

31. Machine Operator Interface
Clear Icon Navigation: A consistent icon set on every machine
Job/Product Select
Shift Login
Downtime and
Slowrun Reasons Login Status
Downtime and
Slowrun History
Productivity History
Main Status Display
Additional Features
Login Password
Multiple “Hot” Language Selection Configuration Tools Server Connectivity indicators

32. Machine Operator Interface
Example: Shift Login… Manual or automatic shift changeovers
Shifts either login manually or
regular shift patterns can be
pre-programmed reducing
operator input further.
Monitoring shift performance
helps analyse and objectively
determine and target training
needs.

33. Machine Operator Interface
Example: Downtime (and Slowrun) Reason Entry
When prompted, operators select reasons
from pre-configured menus (customised by
clients to suit their machine or process’
specific needs).
Smartly organising the reasons makes for
easy navigation so operators can easily find
the correct downtime or slowrun reason.
The interface also supports multiple native
languages that can be “Hot” selected .
Individual logins (e.g. for production and
maintenance staff) means that engineers
can access more descriptive reasons and
accurate “Times to Repair” recorded.

34. Machine Operators
Full Operator Training Services
We have designed AssetManager so that machine
operators can quickly understand and operate the data
entry interface screen.
However, we recognise that some of our clients prefer
that their operations staff receive appropriate training for
new systems like AssetManager. We therefore offer the
option of a fully structured training programme to all our
clients in which we afford the time and attention that
operators feel is necessary, ensuring appropriate
understanding is achieved, a smooth uptake of the
system and most importantly promoting the ready “buy-
in” of these key stakeholders.

35. Exceptional
Turnkey
Services
Uniquely, we can provide the whole OEE reporting solution…
Because we have a unique mix of technical skills and
business credentials, InfoServe365 can provide a complete
solution for OEE measuring and reporting in your business
One of our strongest attributes at InfoServe365 is our
long-standing expertise in the world of Industrial Control
Systems Engineering.
These, coupled with leading edge I.T. capabilities and our
demonstrable project management skills, we are uniquely
able to provide a comprehensive OEE reporting solution.

36. Exceptional
Turnkey
Services
Professional and Unique…
Our first group company, Optima Control Solutions Ltd.
has been successfully providing engineering expertise to
the manufacturing sector since 1995 and has developed
an excellent reputation for professionalism.
It is this experience and knowledge that sets
InfoServe365 Ltd. apart from the rest. Enabling us to
provide a truly complete turnkey service to our clients,
handling every aspect of a project from specification,
instrumentation, installation, configuration,
commissioning, training and on-going support.

37. Optima Group Companies
Innovating and Investing for a Sustainable Future…
1. The first group company, Optima Control Solutions Ltd. was
established in 1995 & InfoServe365 Ltd., in 2007
2. We engineer individual contracts with values in excess of £500,000.00
3. Some of the best known companies in the world employ our services