Download the State Of AIOps report here - https://info.opsramp.com/state-of-aiops Bringing AIOps to IT Operations and Service Management. Live Webinar: Wednesday, May 15th, 11 AM PT / 2 PM ET AIOps is taking IT infrastructure management by storm. Join us as we review the findings of our State of AIOps report and discuss how machine learning is delivering more proactive monitoring, alert management, and incident remediation for both service management and digital operations teams. Learn how OpsRamp integrates with ITSM tools to improve service availability and performance without swapping screens. We'll address: ITSM Integrations. Manage your entire incident lifecycle with actionable insights so that you can prevent IT outages and reduce downtime for critical issues. Proactive Monitoring. Drive system health, availability, and performance with policy-based monitoring for IT services hosted on data centers and public clouds. Improved Service Maps. Drive better context for IT outages and restore services faster with a real-time picture of your applications and supporting infrastructure. AIOps-Powered Alert Inferencing. Use machine learning for faster incident identification and better situational awareness with contextual and enriched alerts.

1. The State of AIOps For Incident
Management
Real-World Stories of Evaluation, Implementation and Adoption

2. 16-05-2019 | OpsRamp Proprietary/Confidential
Welcome!
Jordan Sher,
Director of Corporate Marketing, OpsRamp
CurtThorin,
Solution Strategist, OpsRamp

3. 16-05-2019 | OpsRamp Proprietary/Confidential
• What is AIOps?
• The State of AIOps Report
• AIOps and Event
Management
• OpsRamp Demonstration
• Q&A
Agenda

4. 4
April 2019 | OpsRamp Proprietary/Confidential
Optimizing infrastructure and operations should start with
doing more with existing resources, not with cutting costs.
I&O leaders can realize performance improvements of 15% or more by
increasing efficiency, enhancing productivity and focusing on
automation within their current operating model.
7 Ways to Optimize Operations Without Cutting Costs
10 December 2018
Gartner

5. 16-05-2019 | OpsRamp Proprietary/Confidential
A ComprehensiveApproach to AIOps
Autonomous
Discovery &
Instrumentation
Contextual
Auto-Remediation

6. ButWhat’s theTruth About AIOps?

7. Four Key Insights Into AIOps
Deployments

8. How are AIOpsTools Selected?

9. 16-05-2019 | OpsRamp Proprietary/Confidential
Third-PartyValidation Matters Most

10. 16-05-2019 | OpsRamp Proprietary/Confidential
FeaturesThat Manipulate Data Effectively
Matter Most
Incident
Visualization
Data-Agnostic
Ingestion
Integrations
Ecosystem
Inference
Models

11. What Are theTop Use Cases?

12. 16-05-2019 | OpsRamp Proprietary/Confidential
Incident Management IsWhere AIOps Emerges
HOW ISYOURTEAM CURRENTLY USING AIOPSTOOLS? WHAT ARETHE PRIMARY OPERATIONAL BENEFITS OF
USING AIOPSTOOLS?

13. 16-05-2019 | OpsRamp Proprietary/Confidential
AIOps Accelerates Detection and Restoration
HOW MUCH FASTER DOES ITTAKETO RESOLVE INCIDENTS
USING AIOPSTOOLS?

14. ButWhat’s Holding AIOps Back?

15. 16-05-2019 | OpsRamp Proprietary/Confidential
Data, Skills, and Accuracy Are X-Factors
WHAT CONCERNS DOYOU HAVE ABOUTTHE
USE OF AIOPSTOOLS?
HOW LONG DOES ITTAKE FORYOUTO HIRE MACHINE
LEARNING/ARTIFICIAL INTELLIGENCE ENGINEERS?

16. Service-Centric AIOps
Modern Incident ManagementWith OpsRamp

17. 16-05-2019 | OpsRamp Proprietary/Confidential
• Manual rule creation in a ‘MoM’
• Confusing false positives and noise
• Required multiple point solutions to monitor entire tech stack
• No context between events
IT Service ManagementEvent Management 1st Gen AIOps
• Additional layer of application & integration
• Heavy lifting to parse events (coding / scripting)
• Tuning by specialists is required to begin to see any benefits
Yesterday’s ITOM + ITSM with AIOps

18. OpsRamp Proprietary/Confidential
The Journey to Proactive, Predictive IT Ops
• Full Stack Monitoring (server, network, storage, database, virtualization, etc.) for SINGULAR CONTEXT
• Public/Private/Hybrid Cloud & Container Monitoring
• Native AIOps without requiring external feeds to be parsed in
• Bi-Directional Communication allowing Operations and Support Specialists to work without ‘swivel chairing’
between interfaces.
OpsRamp Platform IT Service Management
Native
Instrumentation
Robust
Integrations
Context Enriched
Tickets
Seamless
Collaboration
On-Prem/Cloud/Hybrid
Monitoring

19. Demonstration

20. Q/A

21. 16-05-2019 | OpsRamp Proprietary/Confidential
The Real Intelligence on AI
https://info.opsramp.com/state-of-aiops https://info.opsramp.com/aiops-report
https://blog.opsramp.com/topic/aiops

22. OpsRamp.Com