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Session 3: Organization of Innovation

                                                 Prof. Dr. Bernhard Katzy
                                                                    2012




www.CeTIM.org
Prof. Dr. Bernhard R. Katzy
Overview of Course Content

                                           Innovation
                                           System



           Organization of                                         Innovation
           innovation                                              Governance
                                                 Innovation


                                           Transformation
                                           and
                                           entrepreneurship


                Basic innovation concepts                 Introduction to innovation
                Innovation Theory                         ……

                Dominant theory, Main issues
                and developments of innovation
                research




www.CeTIM.org   Prof. Dr. Bernhard Katzy                14/02/12                       1
Session 3: An Overview



                AGENDA


                ● Mini-Test
                ● Challenges when organizations face innovation
                ● Understanding organization
                ● Organizing innovation
                ● Readings for session 4




www.CeTIM.org   Prof. Dr. Bernhard Katzy       14/02/12                        2
Session 3: reading engagement



                Mini-Test




www.CeTIM.org   Prof. Dr. Bernhard Katzy    14/02/12                   3
Challenges when organizations face innovation
                 INNOVATION'S UNCERTAINTY
                 Survival depends on maintaining a stream of innovations but


                                       INNOVATION


    Technology uncertainty Market uncertainty                 Organization uncertainty
    R&D capabilities to develop
         new technology             Competition uncertainty        Formal structure

    Whether developed the right
           technology                 Demand uncertainty               Culture




                • Every two years almost our entire product line turns over. We
                  can almost go out of business in two years if we don't do it right
                  ----Gordon Moore

www.CeTIM.org     Prof. Dr. Bernhard Katzy            14/02/12                           4
Challenges when organizations face innovation
                MODEL OF FUNCTIONAL ORGANIZATION



                                                  Finance

                        Human
                       Resources



                                           Operative
                                             core                 Marketing



                     Purchasing


                                                       R&D
                                                                  Source: [Thompson]



www.CeTIM.org   Prof. Dr. Bernhard Katzy               14/02/12                        5
Challenges when organizations face innovation
             AN INFORMATION PERSPECTIVE OF ORGANIZATION DESIGNING

                   Reduce the need for             Increase the information
                   information processing          processing capability

          Creation of                                                  Investment in vertical
        slack resources                                                  information system

                                     Stable organization
  Increasing planning targets          Rules and programs       Create information channels,
                                            Hierarchy           standardize information…….
                                        Targets and goals

         Creation of
                                                                          Creation of
    Self-contained tasks
                                                                        Lateral relations
                                            Uncertainty
                                        Difference between
Groups created based on              information required and    Direct contact, task force
markets, projects…….                         possessed           Teams …….
                                                                   [Jay R. Galbraith 1974]
www.CeTIM.org    Prof. Dr. Bernhard Katzy           14/02/12                                  6
Understanding organization
                TRADITIONAL ORGANIZATION STRUCTURE
                Comparison between organic structure and mechanistic one

        Organic                            Mechanistic
        an unclear hierarchy               Follow the principle of hierarchy
        unclear job responsibilities       Every official is subject to an
                                           impersonal order by which he
                                           guides his actions
        decision making is consultative    Each incumbent of an office has a
        and based on task expertise        specified sphere of competence,
        rather than being centralized in   with obligations, authority, and
        the management hierarchy and       power to compel obedience
                                           strictly defined
        communication patterns are         The system serves as a career
        lateral as well as vertical        ladder
        ……..                               ……
                                                    [Burns and Stalker 1961]
www.CeTIM.org   Prof. Dr. Bernhard Katzy     14/02/12                          7
Understanding organization-Architecture
                ORGANIZATION ARCHITECTURE



                                      Informal
                                    Organization



                                                              Formal
                Task                                       Organization
                                                           Arrangements



                                       Individual



                                     [ David A. Nadler and Michael L. Tushman, 1997]
www.CeTIM.org    Prof. Dr. Bernhard Katzy           14/02/12                       8
Understanding organization-Growth
                         ORGANIZATION GROWTH


                      Size                                                                       Growth through
                                                                                                 Collaboration

                                                                                Growth through
                                                                                Coordination

                                                               Growth through
                                                                Delegation                                   ???
                                              Growth through                                                Crisis
                                                                                          Crisis of
                                               Direction                                 Red Tape
                             Growth through                              Crisis of
                               Creativity
[Greiner Crisis and                                                     Control
growth model]                                            Crisis of
                                                        Autonomy
                                        Crisis of
                                     Leadership

                                                                                                  Phase / Time
www.CeTIM.org                Prof. Dr. Bernhard Katzy                 14/02/12                                       9
The Case of Siemens AG


       Fax                              PBX




     Internet/
      Email




                                            EDV
      Video




                                                               [Siemens AG, 1999]

www.CeTIM.org    Prof. Dr. Bernhard Katzy         14/02/12                      10
Understanding organization-Culture
                  LINKING INNOVATION AND CULTURE
                  summary from Charles A. O'Reilly and Michael L. Tushmans' idea


                                                                Unpredictability
                       Nonstandard            INNOVATION
                       Solution                                 Risk Taking




                         CREATIVITY                             IMPLEMENTATION




                Support for risk taking & change           Effective group function
                Tolerance of mistakes                      Speed of action



www.CeTIM.org      Prof. Dr. Bernhard Katzy          14/02/12                         11
Organizing innovation - Ambidextrous organization
                THE CASE OF IBM




www.CeTIM.org   Prof. Dr. Bernhard Katzy   14/02/12                   12
Organizing innovation - Virtual Organization
                VIRTUAL ORGANIZATION




          Network                                                            Project


          - Co-operation
                                           Management                        - Order
           platform
                                           of dynamic                    Processing

                                           Co-operations
          - stable                                                       - Dynamic




                                                            [Schuh, Katzy, Eisen, 1997]
www.CeTIM.org   Prof. Dr. Bernhard Katzy         14/02/12                            13
Organizing innovation - Virtual Organization
                     ROLES IN VIRTUAL ORGANIZATION
                                     Competence manager
                                    - brings partners competencies together
                                    - communication with customers                    Project manager
   Broker
                                                                                      - order processing
   - acquisition
                                                                                      - engineering
   - merchandising of the
     network competencies
                                                I/O
                                        I/O
   - balancing supply/
     demand                                   I/O
                                                                                   Auditor
                                                                                   - financial control (neutral)
                                                                                   - assessment
  Manager
  in-/ outsourcing
                                              Network-coach
  - coordination
                                              - construction and maintenance of
  - communication
    with the                                   the infrastructure
   project manager                            - acquisition of partners      [Katzy, Schuh, Millarg, 1996]
                                              - rules for order processing
www.CeTIM.org        Prof. Dr. Bernhard Katzy                   14/02/12                                      14
Organizing innovation – Virtual organization
                WHEN IS VIRTUAL VIRTUOUS



              Vertical                                                                Market:
           Integration Fusion                                    uncertainty and high risk
                                     JV
                                                                             high incentives

                                           Cooperation
                                                             Supplier
          Hierarchy:
                                                             Contracts       Market
          certainty and low risks
                                                                           Transactions
          low incentives

                                                             Integration




                                                             [Chesbrough, Teece, 1996]
www.CeTIM.org   Prof. Dr. Bernhard Katzy          14/02/12                                 15
Readings for session 4




                S4:
                Transformation and Entrepreneurship


                •Article 22: Dynamic capabilities and
                strategic management
                •Article 36: Creating new ventures from
                Bell labs Technologies


                Selective reading
                <Capturing value from technological
                innovation: integration, strategic partnering,
                and licensing decisions> by David Teece 1988




www.CeTIM.org                              14/02/12                       16

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Managing Innovation_organization of innovation

  • 1. Session 3: Organization of Innovation Prof. Dr. Bernhard Katzy 2012 www.CeTIM.org Prof. Dr. Bernhard R. Katzy
  • 2. Overview of Course Content Innovation System Organization of Innovation innovation Governance Innovation Transformation and entrepreneurship Basic innovation concepts Introduction to innovation Innovation Theory …… Dominant theory, Main issues and developments of innovation research www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 1
  • 3. Session 3: An Overview AGENDA ● Mini-Test ● Challenges when organizations face innovation ● Understanding organization ● Organizing innovation ● Readings for session 4 www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 2
  • 4. Session 3: reading engagement Mini-Test www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 3
  • 5. Challenges when organizations face innovation INNOVATION'S UNCERTAINTY Survival depends on maintaining a stream of innovations but INNOVATION Technology uncertainty Market uncertainty Organization uncertainty R&D capabilities to develop new technology Competition uncertainty Formal structure Whether developed the right technology Demand uncertainty Culture • Every two years almost our entire product line turns over. We can almost go out of business in two years if we don't do it right ----Gordon Moore www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 4
  • 6. Challenges when organizations face innovation MODEL OF FUNCTIONAL ORGANIZATION Finance Human Resources Operative core Marketing Purchasing R&D Source: [Thompson] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 5
  • 7. Challenges when organizations face innovation AN INFORMATION PERSPECTIVE OF ORGANIZATION DESIGNING Reduce the need for Increase the information information processing processing capability Creation of Investment in vertical slack resources information system Stable organization Increasing planning targets Rules and programs Create information channels, Hierarchy standardize information……. Targets and goals Creation of Creation of Self-contained tasks Lateral relations Uncertainty Difference between Groups created based on information required and Direct contact, task force markets, projects……. possessed Teams ……. [Jay R. Galbraith 1974] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 6
  • 8. Understanding organization TRADITIONAL ORGANIZATION STRUCTURE Comparison between organic structure and mechanistic one Organic Mechanistic an unclear hierarchy Follow the principle of hierarchy unclear job responsibilities Every official is subject to an impersonal order by which he guides his actions decision making is consultative Each incumbent of an office has a and based on task expertise specified sphere of competence, rather than being centralized in with obligations, authority, and the management hierarchy and power to compel obedience strictly defined communication patterns are The system serves as a career lateral as well as vertical ladder …….. …… [Burns and Stalker 1961] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 7
  • 9. Understanding organization-Architecture ORGANIZATION ARCHITECTURE Informal Organization Formal Task Organization Arrangements Individual [ David A. Nadler and Michael L. Tushman, 1997] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 8
  • 10. Understanding organization-Growth ORGANIZATION GROWTH Size Growth through Collaboration Growth through Coordination Growth through Delegation ??? Growth through Crisis Crisis of Direction Red Tape Growth through Crisis of Creativity [Greiner Crisis and Control growth model] Crisis of Autonomy Crisis of Leadership Phase / Time www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 9
  • 11. The Case of Siemens AG Fax PBX Internet/ Email EDV Video [Siemens AG, 1999] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 10
  • 12. Understanding organization-Culture LINKING INNOVATION AND CULTURE summary from Charles A. O'Reilly and Michael L. Tushmans' idea Unpredictability Nonstandard INNOVATION Solution Risk Taking CREATIVITY IMPLEMENTATION Support for risk taking & change Effective group function Tolerance of mistakes Speed of action www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 11
  • 13. Organizing innovation - Ambidextrous organization THE CASE OF IBM www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 12
  • 14. Organizing innovation - Virtual Organization VIRTUAL ORGANIZATION Network Project - Co-operation Management - Order platform of dynamic Processing Co-operations - stable - Dynamic [Schuh, Katzy, Eisen, 1997] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 13
  • 15. Organizing innovation - Virtual Organization ROLES IN VIRTUAL ORGANIZATION Competence manager - brings partners competencies together - communication with customers Project manager Broker - order processing - acquisition - engineering - merchandising of the network competencies I/O I/O - balancing supply/ demand I/O Auditor - financial control (neutral) - assessment Manager in-/ outsourcing Network-coach - coordination - construction and maintenance of - communication with the the infrastructure project manager - acquisition of partners [Katzy, Schuh, Millarg, 1996] - rules for order processing www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 14
  • 16. Organizing innovation – Virtual organization WHEN IS VIRTUAL VIRTUOUS Vertical Market: Integration Fusion uncertainty and high risk JV high incentives Cooperation Supplier Hierarchy: Contracts Market certainty and low risks Transactions low incentives Integration [Chesbrough, Teece, 1996] www.CeTIM.org Prof. Dr. Bernhard Katzy 14/02/12 15
  • 17. Readings for session 4 S4: Transformation and Entrepreneurship •Article 22: Dynamic capabilities and strategic management •Article 36: Creating new ventures from Bell labs Technologies Selective reading <Capturing value from technological innovation: integration, strategic partnering, and licensing decisions> by David Teece 1988 www.CeTIM.org 14/02/12 16