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Challenges & Solutions for SaaS ISVs

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Challenges & Solutions for SaaS ISVs

  1. 1. Challenges & Solutions for SaaS ISVsSlide 1 © 2011 OpSource, Inc. All rights reserved.
  2. 2. Issue #1 - Scalability1. How can I be sure my SaaS application scales with my business? 24 x 7 x 365 HIPAA Business Associate Slide 2 © 2011 OpSource, Inc. All rights reserved.
  3. 3. ISSUE #2 – Cost Efficiency2. How do I run a SaaS solution cost-efficiently? – CapEx vs. OpEx – 24x7 team paid on monthly services basis – Cost for compliancy and certifications – Designing SLAs with compensation for down-time You Run It Outsource Upfront investment Pay as you grow, Delayed breakeven Align costs with revenue Slide 3 © 2011 OpSource, Inc. All rights reserved.
  4. 4. OpSource Solutions for SaaS ISVsSlide 4 © 2011 OpSource, Inc. All rights reserved.
  5. 5. Managed Services for Cloud or Managed Hosting• Application Deployment and Change Management – Complete application management from deployment to production, including patch management, production releases and upgrades• Database Management – Design and management of Oracle, Microsoft SQL and MySQL, 24x7 troubleshooting and resolution of db performance issues• Performance Management – 24x7 monitoring and tech support to solve application issues• Application Optimization – Improve performance and efficiency• Compliance – SAS 70 Type II, PCI DSS Level 1, European Safe Harbor Slide 5 © 2011 OpSource, Inc. All rights reserved.
  6. 6. Resources for SaaS CompaniesResource Center: http://www.opsource.net/resource-center• On-Demand Educational Webinars – SaaS Profitability Best Practices – Pricing Your SaaS Offering – Frequently Asked Questions by SaaS Companies• White Papers – Building a Profitable SaaS Business – FAQs – SaaS Operations: Best Practices – SaaS Delivery: The Build vs. Buy DecisionSlide 6 © 2011 OpSource, Inc. All rights reserved.

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