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Four	
  Secrets	
  of	
  a	
  High	
  
Performing	
  Team	
  
Innova7on,	
  Trusted	
  Process,	
  
Teamwork	
  &	
  Joy	
  
Douglas	
  Ross	
  
doug@onvelocity.com	
  
twi6er:	
  @getonvelocity	
  
@getonvelocity	
  
Douglas	
  Ross	
  
doug@onvelocity.com	
  
h6p://www.onvelocity.com	
  
h6p://twi6er.com/getonvelocity	
  
h6p://linkedin.com/in/dougross0nvelocity	
  
Apollo	
  13	
  
http://youtu.be/C2YZnTL596Q
hEp://youtu.be/C2YZnTL596Q	
  
Hypothesis 	
  	
  
Teams	
  we	
  admire	
  need	
  
innova>on,	
  leverage	
  a	
  
trusted	
  process,	
  master	
  
teamwork	
  and	
  enjoy	
  what	
  
they	
  do!	
  
CAVE	
  
Who	
  Am	
  I?	
  
 Agile Coach,	
  OnVelocity 	
   	
   	
   	
   	
  2012	
  
 Development	
  Manager,	
  PTC	
   	
   	
   	
   	
  2010	
  
 Systems	
  Manager,	
  PTC	
  	
   	
   	
   	
   	
   	
  2008	
  
 Agile/SCRUM	
  Practitioner 	
   	
   	
   	
  2002	
  
 Senior	
  So_ware	
  Developer,	
  Kronos	
   	
   	
  2001	
  
 So_ware	
  Developer,	
  MaxSol	
   	
   	
   	
   	
   	
  1998	
  
 Consultant,	
  Harvard	
  University	
   	
   	
   	
  1994	
  
Agile	
  Manifesto	
  
Agile	
  Manifesto	
  
Created	
  in	
  2001	
  
Agile	
  Focused	
  Us	
  On	
  
Shared	
  Values	
  and	
  Principles	
  
Mo7vated	
  Individuals	
  
Sustainable	
  Processes	
  
Self-­‐organizing	
  Teams	
  
Adap7ng	
  team	
  behavior	
  to	
  innovate	
  
Technical	
  Excellence	
  
Minimizing	
  Effort	
  
VersionOne	
  2011	
  Survey	
  
hEp://www.versionone.com/state_of_agile_development_survey/11/	
  
Large	
  Organiza7ons	
  
Set	
  the	
  Stage	
  
Why	
  are	
  companies	
  going	
  Agile?	
  
Why	
  are	
  companies	
  going	
  Agile?	
  
GE	
  Gets	
  Agile	
  
“We	
  wanted	
  to	
  add	
  more	
  
value	
  to	
  the	
  business	
  faster”	
  	
  
-­‐-­‐	
  Craig	
  Fischberg,	
  CIO	
  GE	
  Healthcare	
  
hEp://blogs.wsj.com/cio/2012/05/30/ge-­‐becomes-­‐more-­‐agile/	
  
Why	
  go	
  Agile?	
  
hEp://www.versionone.com/state_of_agile_development_survey/11/	
  
do	
  more,	
  faster	
  with	
  less	
  
Do	
  MORE,	
  FASTER	
  
with	
  LESS	
  STUFF!	
  
Is	
  Agile	
  working?	
  
hEp://www.versionone.com/state_of_agile_development_survey/11/	
  
wikispeed.com	
  
hEp://youtu.be/x8jdx-­‐lf2Dw	
  
http://youtu.be/x8jdx-lf2Dw
wikispeed	
  process	
  
Joe	
  Jus7ce	
  discusses	
  how	
  Agile	
  methods	
  helped	
  
build	
  a	
  100mpg	
  car	
  in	
  3	
  months:	
  	
  
http://youtu.be/x8jdx-lf2Dw
wikispeed.com	
  
They	
  need	
  Innova>on	
  
They	
  rely	
  on	
  a	
  Trusted	
  Process	
  
They	
  master	
  Teamwork	
  
They	
  have	
  Fun	
  working	
  
How	
  is	
  Agile	
  enabling	
  teams?	
  
How	
  is	
  Agile	
  enabling	
  teams	
  
to	
  do	
  more,	
  faster	
  with	
  less	
  
stuff?	
  
Secret	
  1:	
  Innovate	
  
Necessity	
  is	
  the	
  mother	
  
of	
  inven>on	
  
innova>on!	
  
Innovate	
  
How	
  we	
  work	
  
What	
  we	
  make	
  
Lean	
  Startup	
  Principles	
  
hEp://theleanstartup.com/	
  
What	
  does	
  Innovate	
  mean?	
  
hEp://www.myetymology.com/la7n/innovare.html	
  
Defini7on	
  of	
  Innovate	
  
hEp://www.merriam-­‐webster.com/dic7onary/innovate	
  
Self-­‐Organizing	
  Teams	
  
hEp://agilemanifesto.org/principles.html	
  
Innova7on	
  Engine	
  
How	
  to	
  innovate?	
  
•  Enable	
  Crea>vity	
  
–  Share	
  the	
  experience.	
  
–  Remove	
  communica3on	
  barriers.	
  
–  Have	
  at	
  it.	
  
•  Foster	
  Par>cipa>on	
  
–  Move	
  CEO	
  out	
  of	
  his	
  office	
  for	
  project	
  room.	
  
–  Enable	
  more	
  people	
  to	
  see	
  what	
  is	
  going	
  on.	
  
–  Well-­‐designed	
  space	
  helps	
  team	
  stay	
  focused.	
  
•  Deliver	
  Innova>on	
  
–  Innova7on	
  is	
  the	
  crea7on	
  and	
  delivery	
  of	
  new	
  ideas.	
  
hEp://blogs.hbr.org/cs/2012/03/making_innova7on_teams_even_m.html	
  
Enable	
  Crea7vity	
  
hEp://blog.salescrunch.com/just-­‐say-­‐yes/	
  
Foster	
  Par>cipa>on	
  
hEp://philanthropy.com/blogs/innova7on/get-­‐a-­‐project-­‐room/93	
  
Deliver	
  Innova>on	
  
hEp://7mkastelle.org/blog/2011/06/the-­‐innova7on-­‐matrix-­‐revised/	
  
wikispeed.com	
  
They	
  need	
  Innova>on	
  
They	
  rely	
  on	
  a	
  Trusted	
  Process	
  
They	
  emphasize	
  Teamwork	
  
They	
  have	
  Fun	
  working	
  
Secret	
  2:	
  Trusted	
  Process	
  
hEp://en.wikipedia.org/wiki/Agile_so_ware_development	
  
hEp://www.xqa.com.ar/visualmanagement/2009/04/daily-­‐scrum-­‐against-­‐the-­‐board/	
  
Remove	
  the	
  daily	
  stand	
  up	
  
Large	
  Organiza>ons	
  Need	
  Consistency	
  
Large	
  Organiza>ons	
  Need	
  
Consistency	
  
Trusted	
  Process	
  is	
  to	
  a	
  team…	
  
what	
  a	
  lighthouse	
  is	
  to	
  a	
  ship!	
  
Don’t	
  Innovate	
  Trusted	
  Process	
  
Teamwork	
  Introduc7on	
  
hEp://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/	
  
wikispeed.com	
  
They	
  need	
  Innova>on	
  
They	
  rely	
  on	
  a	
  Trusted	
  Process	
  
They	
  emphasize	
  Teamwork	
  
They	
  have	
  Fun	
  working	
  
Secret	
  3:	
  Teamwork	
  is	
  Individual	
  Skill	
  
hEp://www.amazon.com/Teamwork-­‐Is-­‐Individual-­‐Skill-­‐Responsibility/dp/1576751554	
  
Communica7on	
  Indicator	
  of	
  Success	
  
hEp://blogs.hbr.org/video/2012/03/measure-­‐your-­‐teams-­‐success.html	
  
Why	
  So	
  Many	
  Mee7ngs?	
  
hEp://www.agileiq.org/2009/03/13/why-­‐are-­‐there-­‐so-­‐many-­‐mee7ngs-­‐in-­‐scrum/	
  
Bioteams	
  Principle	
  
Treat	
  all	
  team	
  
members	
  as	
  Leaders	
  
hEp://www.bioteams.com/2005/07/01/virtual_team_produc7vity.html	
  
Teamwork	
  is	
  Leadership	
  
Teaching	
   Learning	
   Teamwork	
  
Teamwork	
  is	
  Leadership	
  
Leading	
   Following	
   Teamwork	
  
Teamwork	
  makes	
  life	
  easier!	
  
Bhutan	
  Gross	
  Na7onal	
  Happiness	
  
hEp://www.facebook.com/pages/Bhutan-­‐Olympic-­‐CommiEee/193194684050238	
  
wikispeed.com	
  
They	
  need	
  Innova>on	
  
They	
  rely	
  on	
  a	
  Trusted	
  Process	
  
They	
  emphasize	
  Teamwork	
  
They	
  have	
  Fun	
  working	
  
Brian	
  Marick	
  Joy	
  
http://youtu.be/0U0cfejYMOI
hEp://www.exampler.com/ease-­‐and-­‐joy.html	
  
Secret	
  4:	
  The	
  Fun	
  Factor	
  
Love,	
  Energy,	
  Audacity,	
  Proof	
  (LEAP)	
  Leadership	
  
– Steve	
  Farber	
  
Happiness	
  Metric	
  
– Jeff	
  Sutherland	
  
– hEp://www.happinessmetric.com/	
  
– hEp://scrum.jeffsutherland.com/2010/11/
happiness-­‐metric-­‐wave-­‐of-­‐future.html	
  
HBR	
  –	
  Happy	
  Employees	
  Are	
  More	
  Produc7ve	
  
The	
  Happiness	
  Advantage	
  
hEp://www.ted.com/talks/view/lang/en//id/1344	
  
http://youtu.be/GXy__kBVq1M
Fan	
  At	
  Work	
  vs.	
  Fun	
  Doing	
  Work	
  
hEp://blog.addic7nggames.com/tag/fun-­‐at-­‐work-­‐day/	
  
Fun	
  Doing	
  Work	
  
hEp://ridiculouslyefficient.com/2012/02/17/engaged-­‐employees-­‐catalyze-­‐economic-­‐growth	
  
Demo	
  Mee7ng	
  
5	
  Rou>nes	
  to	
  Add	
  to	
  Your	
  Workday	
  
for	
  Max	
  Produc>vity	
  
•  Batch	
  process	
  email	
  
•  Focus	
  periods	
  
•  Weekly	
  automa>on	
  audit	
  
•  Exercise	
  
•  Ac>ve	
  rest	
  
hEp://ridiculouslyefficient.com/2012/07/26/rou7nes-­‐to-­‐add-­‐to-­‐your-­‐workday	
  
Make	
  Work	
  Fun	
  
hEp://force10coaching.com/2011/04/23/having-­‐fun-­‐at-­‐work/	
  
We	
  Expect	
  More	
  from	
  Teams	
  
HBR	
  
– Gewng	
  More	
  Out	
  of	
  Your	
  Team	
  
– “Lean”	
  Knowledge	
  Work	
  
Forbes	
  
– Agility:	
  The	
  Ingredient	
  Defines	
  The	
  Next	
  
Genera7on	
  
– Wikispeed’s	
  secret	
  sauce:	
  Agile	
  
Informa7onWeek	
  
–  Time	
  To	
  Do	
  More	
  With	
  Less	
  
Teams	
  Maximize	
  Poten7al	
  by…	
  
•  Innovate	
  how	
  they	
  work	
  and	
  what	
  they	
  make	
  
•  Leverage	
  a	
  Trusted	
  Process	
  to	
  guide	
  them	
  
•  Master	
  Teamwork	
  for	
  team’s	
  benefit	
  
•  Enjoy	
  successes	
  and	
  failures	
  along	
  the	
  way	
  
You	
  make	
  a	
  difference!	
  
You	
  +	
  Team	
  	
  
=	
  
High	
  Performance!	
  
@getonvelocity	
  
Douglas	
  Ross	
  
doug@onvelocity.com	
  
h6p://www.onvelocity.com	
  
h6p://twi6er.com/getonvelocity	
  
h6p://linkedin.com/in/dougross0nvelocity	
  
Ques7ons?	
  
Thank	
  You	
  
Thank	
  you!	
  
References	
  
•  http://www.inc.com/geoffrey-james/have-a-fabulous-workday-10-tricks.html
•  http://www.versionone.com/state_of_agile_development_survey/11/
•  http://blogs.wsj.com/cio/2012/05/30/ge-becomes-more-agile/
•  http://youtu.be/x8jdx-lf2Dw - Joe Justice wikispeed ted talk
•  http://theleanstartup.com/
•  http://www.myetymology.com/latin/innovare.html
•  http://www.merriam-webster.com/dictionary/innovate
•  http://agilemanifesto.org/principles.html
•  http://blogs.hbr.org/cs/2012/03/making_innovation_teams_even_m.html
•  http://en.wikipedia.org/wiki/Agile_software_development
•  http://www.xqa.com.ar/visualmanagement/2009/04/daily-scrum-against-the-board/
•  http://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/
•  http://www.amazon.com/Teamwork-Is-Individual-Skill-Responsibility/dp/1576751554
•  http://blogs.hbr.org/video/2012/03/measure-your-teams-success.html
•  http://www.agileiq.org/2009/03/13/why-are-there-so-many-meetings-in-scrum/
•  http://www.bioteams.com/2005/07/01/virtual_team_productivity.html
•  http://www.facebook.com/pages/Bhutan-Olympic-Committee/193194684050238
•  http://www.happinessmetric.com/
•  http://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html
•  http://www.ted.com/talks/view/lang/en//id/1344 - Sean Achor Happiness Advantage ted talk
•  http://blog.addictinggames.com/tag/fun-at-work-day/
•  http://ridiculouslyefficient.com/2012/02/17/engaged-employees-catalyze-economic-growth
•  http://force10coaching.com/2011/04/23/having-fun-at-work/
Why	
  do	
  teams	
  fail?	
  
Define	
  Team	
  
“a	
  small	
  number	
  of	
  people	
  with	
  
complementary	
  skills	
  who	
  are	
  
commiEed	
  to	
  a	
  common	
  
purpose,	
  set	
  of	
  performance	
  
goals,	
  and	
  approach	
  for	
  which	
  
they	
  hold	
  themselves	
  mutually	
  
accountable.”	
  
-­‐-­‐	
  Jon	
  Katzenbach	
  and	
  Douglas	
  Smith,	
  	
  
The	
  Discipline	
  of	
  Teams	
  

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