GLPi v.10, les fonctionnalités principales et l'offre cloud
18. Jul 2022•0 gefällt mir•47 views
Downloaden Sie, um offline zu lesen
Melden
Technologie
Presentation de la solution open source GLPi lors de la session "Open cloud by OW2" dans la conférence Cloud Datacenter + infra des 29 et 30 juin 2022 à Paris.
2. GLPI Network Cloud
The most complete open source service management software.
• All features available in on-premise
version, but on cloud platform.
• No technical knowledge required
• Focus on business, we do the rest
(hosting, backups, upgrades...).
by www.glpi-network.cloud
5. Features:
CMDB
Manage hardware, software and data centers. Link
Asset inventory to Helpdesk and get 360° control
of your IT and business infrastructure.
Helpdesk
Organize your support easily with GLPI: manage
incidents/requests, create forms, de
fi
ne SLAs,
deliver the best experience to your customers.
Financial Management
Track your expenses, contracts and suppliers,
create new inventory objects, manage user
database and make reports.
Project Management
Manage projects with GLPI: assign tasks, add
collaborators, set up deadlines. Create reports and
explore Kanban boards to orginize your team!
Administration
Take control over users: de
fi
ne entities, create pro
fi
les
and restrict access to information. With GLPI rules you
can de
fi
ne roles of each member of directory and
setup work
fl
ow for Helpdesk and Inventory.
Con
fi
guration
Customize GLPI: explore setup features to add logo
of your brans, select the palette of colors and
con
fi
gure plugins. In this section you can also
manage SLAs and noti
fi
cations.
by www.glpi-network.cloud
6. Manage hardware, software and data centers.
Link Asset inventory to Helpdesk and get 360°
control of your IT and business infrastructure.
CMDB
Hardware
Data centers
Software
Impact & relationship
SIM cards
Dashboards
by www.glpi-network.cloud
7. Helpdesk
Organize your support easily with GLPI: manage
incidents/requests, create forms, de
fi
ne SLAs,
deliver the best experience to your customers.
Tickets
Problems
Changes
Statistics
Forms
Recurrent tickets
by www.glpi-network.cloud
8. Discover the full potential of GLPI: track your expenses,
contracts and suppliers, create new inventory objects,
manage user database and make reports.
Financial Management
Management
Administration
Contracts
Suppliers
Budget
Contacts
by www.glpi-network.cloud
9. Manage projects with GLPI: assign tasks, add collaborators,
set up deadlines. Create reports and explore Kanban
boards to organize your team!
Project Management
Kanban board
Timeline
Reminders
Reports
Tasks
by www.glpi-network.cloud
10. Take control over users: de
fi
ne entities, create pro
fi
les and
restrict access to information. With GLPI rules you can
de
fi
ne roles of each member of directory and setup
work
fl
ow for Helpdesk and Inventory.
by
Administration
GLPI rules
Entities
Groups
Access & restrictions
Pro
fi
les
Log history
www.glpi-network.cloud
11. Customize GLPI: explore setup features to add
logo of your brans, select the palette of colors
and con
fi
gure plugins. In this section you can
also manage SLAs and noti
fi
cations.
Configuration
SLA
GLPI branding
Plugins
Noti
fi
cations
Authentication
Dropdowns
by www.glpi-network.cloud
12. Service included:
DEMO
✔︎
Support L.3 unlimited
✔︎
25 supported plugins
(included all GLPI Network
Exclusive)
✔︎
Free data migration
✔︎
Updates
✔︎
Backups
✔︎
Server maintenance
by www.glpi-network.cloud
13. 1* If you have less than required number of users, your invoice will still be for for the required minimum (e.g. if you are interested in GLPI Private Basic offer, but you have 10 users
with Standard interface, your invoice will be for 25 users).
Price/per user with Standard interface/per month
Minimum users required*
Storage
Last major GLPI version
*Free data migration and ticks
Support L.3 unlimited
Backups
Updates
25 supported plugins (included all GLPI Network Exclusive)
VPN tunnel (Linux Strongswan IPSEC compatible)*
A read-only connection to the MySQL database
Filtering of IPs that can access the instance.
Full database backup once a day
Incremental database backups & file backups (GLPI attachments): every hour.
Real-time file and database replication on 3 separate geographic sites with 2 different suppliers
Annual availability rate: 99.9%
Recovery Point Objective (maximum allowed data loss): no loss
Recovery Time Objective (maximum allowed interruption duration): 30 minutes
19 euros
1
5GB
!
!
!
!
!
21 euros
25
50GB
!
!
!
!
!
!
!
!
!
!
21 euros
100
50GB
!
!
!
!
!
!
!
!
!
!
!
!
!
!
PUBLIC CLOUD
GLPI CLOUD OFFERS PRIVATE BASIC PRIVATE ADVANCED
Services included: