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Ask curious and
provoking questions.
instead of adopting prevailing
assumptions about how work should be
done. Great Workers pause and ask
provoking questions that open up new
thinking. Common questions of Great
Workers are: "why does this take so
long. " "why can't we. " “what if we could. "
Great questions inspire great ideas.
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Great Workers are , S" _. '.lf= .|. ~'fi. ~'.1I. '_lur= _’1t: _ ; i:. .=_. ... .:—a. ;:: =;i- -. -rm.
compelled to go. ..
Great Workers are compelled to go
and see things for themselves and
understand what's working. and what's
not working. They go to where their
work makes an impact Seeing how
things work engages our minds in a
different way.
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_. , . _,. , Have engaging
J! l ‘.2 conversations.
‘ EL ‘ _ _ Great Workers talk to people outside their
gr’ — “inner circle" of friends and colleagues.
" ’ of great work projects They thrive on conversations inspired by
invowe people talking diverse perspectives and ideas When
gc, their outer circle , _ you listen to their conversations. they
I don't sound like informational
transactions. They sound more like
explorations for disrupting their own
perspectives and limited thinking.
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'. .=Ii: ,iI u‘. _f—; -it oi Ifof. l_o,
Improve something.
Great Workers have a knack for
improvement That knack is not a
personality trait. it comes from
something they do when they approach
any project They don‘t see things as
fixed or immoveable. Instead. they tinker.
They test Their confidence comes from
the ongoing practice of building.
shaping. trimming and fine-tuning.
Chase the change.
Great Workers stick with their work
and grit it out until they witness the
connection between their actions
and results. They measure the difference
made. fine-tune. and analyze what it is
that people really love.
90% of great work projects include
employees who remain involved
through implementation
lT’S 5 SIMPLE ACTIVITIES AND THE INTENTION
TO CREATE A DIFFERENCE PEOPLE LOVE.
. ..and it's proven by one of the biggest workplace studies ever conducted.
‘Niinl lo ‘r. no'. *.' mor"?
Discover the New York Times Bestseller
Great Work: How to Make a Difference People Love
FROM THE
0.0. TANNER INSTITUTE
oc tannencom/ greatwo rk