VMware vSphere, the industry-leading virtualisation platform for building cloud infrastructures, enables you to run business critical applications and respond to business needs.
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Agenda
VMware’s Cloud Management Vision and Approach
Cloud Operations – What Are We Trying to Accomplish?
How VMware enables Automated Cloud Operations
Customer Success and ROI
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Multi-platform Multi-cloud Multi-provider
Our Management Mission
Broker
of IT Services
VMware simplifies and automates IT management
and empowers IT to govern services
across multiple platforms and providers
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VMware’s Vision for Cloud Operations Management
Enabling a self-healing, self-regulating
software-defined datacenter (SDDC)
through automated operations
to help improve SLAs, reduce OpEx
and maintain IT Control
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What Is Needed for Efficient Operations Management?
What Is Needed?
Quality of
Service
Reduce Mean Time to Incident (MTTI):
• Visibility across Infrastructure and Applications
• Proactive issue prevention
• Quickly resolve business impacting issues
Operational
Efficiency
Reduce Capital and Operating Costs:
• Optimize use of resources to prevent unnecessary purchases
• Improve team efficiency and increase VI/admin ratios
Control &
Compliance
Adhere to IT policies and standards:
• Compliance visibility to Operations
• Enforce IT policies across assets and infrastructures
Goal
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Today’s Reality in Operations Management
Monitoring Data Overload Alert Storms
Finger Pointing
DBA
VI Storage
Over-provisioning
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How VMware Enables Automated Cloud Operations
Intelligent Operations
• Patented analytics deliver insights and visibility
• Machine learning enables incident avoidance and resolution
Policy-based Automation
• Self-learning automation engine regulates and drives remediation
• Automated policy enforcement enables continuous compliance
Unified Management
• Converged management of Server, Storage, Network Infrastructure
• Integrate Performance, Capacity & Configuration Management
Disciplines
• Consistent management of Heterogeneous Environments including
Virtual, Physical and Public Clouds
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1. Intelligent Operations
Today’s Reality
• Too much monitoring data overwhelms IT admins
• Alerts not specific enough, alert storms get ignored
• Silo tools report symptoms not root causes
VMware’s Solution
• Patented analytics engine processes monitoring data
• Learns “normal” behavior of environment
• Correlates data across silos to identify cause and effect
Results and Benefits
• 90% reduction of alert “noise”
• 50% reduction of trouble shooting times
• Detect potential issues hours in advance
“IT
organizations
can reduce their
IT service
outage minutes
by at least 10%
using early
stage IT
operations
analytics.”
Gartner, 2012
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vCenter Operations Delivers Insights at your Fingertips
Analytics Engine Health Heatmap
Easy to Understand
• New super metrics for Health,
Risk, Efficiency
• Aggregates and up-levels
thousands of individual data
points
• Indicates “true” performance
of VMs and entire datacenters
Future Direction
• Extend analytics to include
unstructured data (log files,
etc.) for improved “last mile”
analysis
Self-Learning
• Dynamic thresholds adapt to
environment
• Forecasts expected behavior
for 24 hours
• Context aware, early warning
of potential issues
• Prioritize workloads by LOB,
application, …
Monitoring Data
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vCenter Operations Delivers Comprehensive Visibility
• Immediate
problems
• What is
happening
right now?
• What do I
need to pay
attention to?
Operations Efficiency and Risk
• Forward
Looking
• Are there
areas that I
should be
concerned
about?
• Am I utilizing
resources in
the most
efficient
manner?
• Are there
compliance
risks?
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How vCenter Operations Has Helped
Alert Reduction:
Instead of getting 500-1000 threshold alerts a day, we get 50-100
vCenter Operation alerts. We had so many false alerts.
Faster Troubleshooting:
We use the product for trouble shooting particular issues in our
environment. Basically, this is the tool that helps us get to the
problem faster than we would with other tools.
Improved Utilization:
We had a rate of 92% VM’s, that were over-provisioned. We use
vCenter Operations to get back resources from over-provisioned
Virtual Machine’s (VM’s).
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2. Policy-based Automation
Today’s Reality
• Scripts provide limited automation benefits
• Root cause analysis is manual, trial & error based
• Configuration standards are hard to enforce
VMware’s Solution
• Intelligent root cause analysis and advisory tools
• Enforces configuration standards and policies
• Flexible orchestration engine integrates with your processes
Results and Benefits
• 60% improvement in team productivity
• Reclaim 30% of over provisioned capacity
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Automated Root Cause Analysis
This is the root cause
Automatic interpretations of
problems
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Remediate Against Capacity Shortfalls
A capacity alert in
vCenter Operations
triggers a vCenter
Orchestrator
workflow
Workflow to delete
powered off VMs and VM
snapshots to resolve
capacity issue
Prepare report and
send email
notification
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Right-sizing VMs
• Quickly discovered many VMs had significantly been overprovisioned
(RAMCPU)
• A result of our migration from older servers to VMs running on modern
hardware.
What-if scenarios
• Model changes to the virtual environment before making any changes
• Predicte performance vs. capacity before any changes are made
• Mitigate risk to the apps running the business before changes made.
Helps drive our data centre strategy
• ESXi helped us achieve the first stage of our virtualisation strategy.
Thousands of physical hosts migrated to virtual hosts. vCenter Operations
will help us increase the virtual to physical host ratio and maintain our
service levels.
How vCenter Operations Has Helped
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Gain Insights into Application and Infrastructure Performance
Automatically discover application dependencies
Prioritize business critical over non-production workloads
Manage infrastructure aligned with the business
No finger pointing – no fire drills – no drama!
Inventory Dependencies LOB Views
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How vCenter Operations Has Helped
Increased visibility:
vCenter Operations reduces trouble shooting times by 50%. We’ve
detected issues that we were not even aware of.
Consolidated view of complete infrastructure:
The Health information provided allows us to identify problems
across storage and virtual infrastructure before they occur.
Better capacity planning:
With the trending information from vCenter Operations, our capacity
planning is 40% faster and more accurate.
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vCenter Operations Management Suite
The VMware Operations Management Platform
Cloud Operations Console
Extensibility
APIs
SDKs
3rd Party
adapters
Content
Packs
HelpdeskIntegrated Management Disciplines
Performanc
e
ComplianceConfigCapacity Cost
Patented Analytics
App Visibility LogsInventoryReporting Automation
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Summary: Automate Operations Management with VMware!
Cloud requires a new approach
to Operations Management
vCenter Operations meets the
demands of Cloud Operations
with an open, extensible platform
VMware enables you to achieve
your SLA, cost and compliance
objectives
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START TODAY!
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vCenter Operations Manager included in all
editions of vSphere at NO CHARGE
Provides performance and health management
of vSphere hosts and virtual machines
Fully integrated with the new vSphere 5.1
client
Simplified management of vSphere
Easy on-ramp to automated operations
management concepts delivered by the full Suite
Overview
Benefits
vCenter Operations Manager Foundation
Health details
Launch to
vC Ops